Kyocera QCP 6035 Reference Manual page 92

NOTE:
9. Perform a HotSync operation with the new device and new user name. All of the
information will be transferred over.
The data transfer method is a more advanced method requiring you to move files in
Windows Explorer. Do not try this method unless you are familiar with moving files
in a Windows environment.
1. Perform a HotSync operation on the new device, giving it a new user name. This
user name must be unique and different from the first device.
2. If the Kyocera smartphone Desktop is open, close it.
3. Open the Windows Explorer. Navigate to the Kyocera smartphone Desktop
directory. By default, this directory is C:\Palm.
4. Locate the folder with the name of the original Palm device. Copy the contents
of the folder into another directory or onto the Desktop for safekeeping.
This step makes a duplicate of the files in case a problem occurs.
5. Go back to the folder with the name of the original Palm device. Copy—do not
move—the contents into the folder with the name of the new device.
6. Launch the Kyocera smartphone Desktop. All of the data from the older device
should be located under the new user name
7. Perform a HotSync operation with the new device and new user name. All of the
information will be transferred to the new device.
The HotSync operation fails to start
Make sure your computer is turned on, and that it does not shut down
automatically as part of an energy-saving feature.
Check the cable between the cradle and the computer serial port.
Make sure you selected the correct serial port on the Local tab in the Setup
dialog. Select the port where you connected the cradle.
Make sure you are not running another program—such as America Online
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CompuServe , or WinFax
Verify that HotSync Manager is running. If it is running, exit and restart it.
Make sure you selected Local from the HotSync Manager menu or the Kyocera
smartphone Desktop menu.
Try deleting the Saved_Preferences.PRC file on your computer:
Browse to C:\Palm\<username>\Backup, where <username> is the name of
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—that uses the same serial port.
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,