Kyocera QCP 6035 Reference Manual page 262

The following message appears:
Erase all data?
YES - "up" button
NO - any other button
If you don't see this message, you have not performed a hard reset.
5. Press the Up button below the screen to complete the hard reset. Press any other
button to cancel the procedure.
The calibration screen appears.
NOTE:
6. Follow the instructions to calibrate the screen. When calibration is complete, the
smartphone is ready to use.
7. Run a HotSync operation to restore the data on your computer to the
smartphone.
The HotSync operation fails to start.
Make sure your computer is turned on, and that it does not shut down
automatically as part of an energy-saving feature.
Check the cable between the cradle and the computer serial port.
Make sure you selected the correct serial port on the Local tab in the Setup
dialog. Select the port where you connected the cradle.
Make sure you are not running another program—such as America Online,
CompuServe or WinFax—that uses the same serial port.
Verify that HotSync Manager is running. If it is running, exit and restart it.
Make sure you selected Local from the HotSync Manager menu or the Kyocera
smartphone Desktop menu.
The HotSync operation does not run to completion.
Do not turn the phone on or off during a HotSync operation.
If you have problems using the As Fast As Possible option or a specific speed,
select a lower baud rate setting on the Local tab in the Setup dialog.
Press the Up button to complete the hard reset
and delete your data.
Press any other button to cancel the hard reset