Troubleshooting; Check List - Fujitsu Eternus2000 Manual

6.5

Troubleshooting

If you notice anything unusual during operation, then refer to
ETERNUS2000 status, accurately record the status on the form given
and contact your maintenance engineer.
• Unusual phenomena during operation of the ETERNUS2000
• When the ETERNUS2000 is turned off
• When the ETERNUS2000 refuses to be turned on
• When the READY LED is not on
• When the FAULT LED is on
• When an Expansion failure screen is displayed during battery unit expansion
• When an ETERNUS2000 related error message is displayed by the server
• When volume capacity is short
• When I/O access is slow
• When the server does not recognize the disk drives
6.5.1

Check List

Unusual phenomena during operation of the ETERNUS2000
If the ETERNUS2000 exhibits any of the following symptoms, unplug the ETERNUS2000 and cut the AC
power at the distribution board, then contact your maintenance engineer.
• Abnormally hot
• Unusual odor
• Emission of smoke
• Unusual noise
• Abnormal shaking
WARNING
P3AM-2512-03EN ETERNUS2000 disk storage system User Guide
Unplug
If the ETERNUS2000 overheats, gives off smoke or an unusual odor,
makes an unusual sound, or shakes abnormally, or is likely to be dam-
aged by a power abnormality, immediately turn the ETERNUS2000 off
and then pull the power plug from the outlet.
After a while, check that unusual phenomena has disappeared, then con-
tact your maintenance engineer.
Copyright 2009 FUJITSU LIMITED
Chapter 6 Operation and Troubleshooting
"6.5.1 Check List" (page 153)
"6.5.2 Trouble Record" (page
to check the
158),
6
153