Fujitsu Eternus2000 Manual page 178

6.5 Troubleshooting
When the ETERNUS2000 is turned off
Check the following points. If none of these resolve the problem, leave the ETERNUS2000 alone and con-
tact your maintenance engineer.
• Is the ETERNUS2000's power cord disconnected?
• Is main line switch of AC outlet box (MAIN LINE SWITCH) turned to OFF (O)?
• Is there a power failure?
• Has there been a recent main power failure?
When the ETERNUS2000 refuses to be turned on
Check the following points. If none of these resolve the problem, leave the ETERNUS2000 alone and con-
tact your maintenance engineer.
• Is the ETERNUS2000's power cord disconnected?
• Is main line switch of AC outlet box (MAIN LINE SWITCH) turned to OFF (O)?
• Is the main power correctly being supplied?
• Is the miniSAS cable (for drive enclosures) disconnected?
When the READY LED is not on
If more than 10 minutes has passed since the ETERNUS2000's power was turned on, and the READY
LED still hasn't turned on, contact your maintenance engineer.
When the FAULT LED is on
Check the general status lamp of the setting/maintenance program and perform the necessary action. If
none of these resolve the problem, leave the ETERNUS2000 alone and contact your maintenance engi-
neer.
• When the general status lamp of setting/maintenance program is
Check if the miniSAS cable (for drive enclosures) is connected. If the miniSAS cable (for drive enclo-
sures) is not connected, connect it with the following procedure.
• When the general status lamp of setting/maintenance program is
Check whether the miniSAS cables (for drive enclosures) are connected in the correct order. If not,
reconnect the miniSAS cables in the following order.
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When there is a power failure, the CACHE LED blinks to orange.
If the ETERNUS2000 is in AC automatic power mode (i.e. AUTO POWER switch is turned to
ON), the ETERNUS2000 turns on automatically after the power is restored.
1 Press the controller enclosure's Power Switch for four seconds or more to turn off the
ETERNUS2000.
Drive enclosures with no miniSAS cables connected will remain on.
2 Connect the miniSAS cable while the drive enclosure is on.
3 Press the controller enclosure's Power Switch to turn on the ETERNUS2000.
1 Press the controller enclosure's Power Switch for four seconds or more to turn off the
ETERNUS2000, and turn off the AC power.
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