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Troubleshooting

   Related Manuals for Fujitsu Eternus2000

   Summary of Contents for Fujitsu Eternus2000

  • Page 3: Using This Manual

    Keep these manuals in a safe place for future reference. Fujitsu pays careful attention to the safe use of its products to prevent user injury and/or material damage. To use the ETERNUS2000 properly, please follow the instructions in this manual.

  • Page 4

    Do not use the ETERNUS2000 for High Safety Required Use without securing the sufficient safety level required. If you wish to use the ETERNUS2000 for High Safety Required Use, please consult with our sales representative before such use.

  • Page 5

    Preface P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 6

    Preface This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 7: About This Manual

    About this Manual This guide introduces the ETERNUS2000 to the user and explains how to check and maintain the ETERNUS2000 on a regular basis. Refer to the manuals for each peripheral concerning details not included in this manual. Organization This manual is organized as follows: •...

  • Page 8

    ETERNUS2000 is not used properly. WARNING This symbol indicates the possibility of minor or moderate personal injury, as well as damage to the ETERNUS2000 and/or to other users and their CAUTION property, if the ETERNUS2000 is not used properly. This symbol indicates IMPORTANT information for the user to note when IMPORTANT using the ETERNUS2000.

  • Page 9

    ETERNUS2000: - Make sure to disconnect the power when cleaning. - Be careful that no liquid seeps into the ETERNUS2000 when using cleaners, etc. - Do not use alcohol or other solvents to clean the ETERNUS2000.

  • Page 10: Additional Information

    The information in this document is subject to change without notice for functionality expansion of ETERNUS2000 and improvement. The latest version of this document and the latest information about the ETERNUS2000 is released in the following web-site. Access the following address if needed.

  • Page 11

    Refer to the following related manuals in addition to this manual. Manuals Code Description This manual describes ETERNUS2000 models 100 and 200 disk storage how to ready Fibre Chan- P3AM-2542 system Setup Guide (Fibre Channel type) nel type devices for opera- tion.

  • Page 12

    Installation & Configuration Guide for AIX *1: Manuals are supplied in the product CD. *2: Manuals are supplied in the ETERNUSmgr product CD. *3: Online Help is also available. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 13

    Labels Warning labels and manufacturer's labels are found in various places of the ETERNUS2000, as shown in the example below. Do not remove these labels. Controller Enclosure Manufacturer’s label The label with the model, serial #, etc. is located here.

  • Page 14

    Labels Drive Enclosure ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 15

    Manufacturer’s label The label with the model, serial #, etc. is located here. For 4U Manufacturer’s label The label with the model, serial #, etc. is located here. xiii P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 16

    Labels This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 17: Table Of Contents

    Placement Area .......................45 3.1.2 Check the number of wall outlets ..................46 Rack Installation ................48 3.2.1 Installing Controller Enclosure ..................49 3.2.2 Installing Drive Enclosure ....................52 3.2.3 Installing AC Outlet Box ....................55 P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 18

    4.3.3 AC Automatic Linkage Mode Setup ................106 Installing and Setting up ETERNUSmgr ........107 Maintenance Setup ..............108 4.5.1 Setting up the ETERNUS2000 monitoring ..............108 4.5.2 Remote Support Setup ....................112 Setting up the Server Connection ..........115 System Status Check ..............116 Chapter 5 Installing Optional Products ......119...

  • Page 19

    6.5.1 Check List ........................153 6.5.2 Trouble Record ......................158 Appendix A Specifications.............161 Base Device Specifications ............161 A.1.1 ETERNUS2000 model 100 specification ..............161 A.1.2 ETERNUS2000 model 200 specification ..............165 Optional Products Specification..........168 A.2.1 Disk Drive........................168 A.2.2 Drive Enclosure......................171 A.2.3...

  • Page 20

    Contents This page is intentionally left blank. xviii ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 21

    Figure 4.12 Hot Spare disk registration screen .................. 96 Figure 4.13 RAID group registration screen..................98 Figure 4.14 Volume creation screen ....................100 Figure 4.15 Volume creation confirmation screen................100 P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 22

    Battery unit expansion failure screen ................155 Figure 6.3 ETERNUS Multipath Manager Window ................ 156 Figure 6.4 Trouble record (1/2) ...................... 158 Figure 6.5 Trouble record (2/2) ...................... 159 ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 23

    Required number of Power Outlets (ETERNUS2000 model 100) ........46 Table 3.3 Required number of power outlets (ETERNUS2000 model 200 when AC outlet boxes are not connected) ......47 Table 3.4 Required number of power outlets (ETERNUS2000 model 200 when AC outlet boxes are connected) ....... 47 Table 4.1...

  • Page 24

    Table of Contents This page is intentionally left blank. xxii ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 25: Chapter 1 Overview

    • 2U of drive enclosure can be expanded in the ETERNUS2000 models 100 and 200. ETERNUS2000 model 200 allows up to 120 disk drives and 120TB as the disk capacity (*2) 2U indicates the device height that can be installed in two units of 19-inch rack (88mm).

  • Page 26

    (*1) ETERNUS2000 utilizes the SAS disk drives (450GB/300GB/146GB (15,000rpm), 400GB (10,000rpm)). (*1) Also, ETERNUS2000 supports large capacity / cost effective Nearline SAS disk drives (1TB/ 750GB/500GB (7,200rpm)) for data backup and archiving. SAS: Serial Attached SCSI • Supports capacity expansion during system operation •...

  • Page 27: Configuration 4

    RAID6 responds to the double failure of disk drives ETERNUS2000 supports RAID6, using two parity disks in one RAID group. RAID6 ensures the data safety in the unlikely case of a fatal second malfunction within a single RAID group. Also the ETERNUS2000 supports RAID1, RAID1+0, and RAID5 to realize the flexible RAID configuration.

  • Page 28: Configuration

    1.2 Configuration Configuration This chapter describes items to be noted before configuring the ETERNUS2000 systems. 1.2.1 RAID Level This section describes the supported RAID level and usage (RAID level selection criteria), and RAID group configuration. Supported RAID levels and mechanism ETERNUS2000 supports the following RAID levels.

  • Page 29

    If one disk drive fails, other disk drive continues operation. Data writing request HDD0 HDD1 Data is stored on two disks at the same time. Figure 1.2 RAID1 Concept P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 30

    Parity E, F, G, H Paruty for data I to L: Parity I, J, K, L Paruty for data M to P Parity M, N, O, P Figure 1.4 RAID5 Concept ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 31: User Capacity For Each Raid Level

    (Number of disk drives - 1) Disk drive capacity x RAID6 5 to 16 (Number of disk drives - 2) 1. Actual number of disk drives can be installed depend on the ETERNUS2000 models. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 32: Raid Groups And Volumes

    1.2.2 RAID Groups and Volumes RAID group In an ETERNUS2000 disk storage system, you can setup the RAID groups to all use the same RAID level or a mixture of different RAID levels. RAID Group 1 RAID Group 2 Figure 1.6...

  • Page 33

    Table 1.4 The maximum number of volumes that can be set Model Per RAID group Per storage system model 100 Max. 128 Max. 512 model 200 Max. 128 Max. 1,024 P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 34: System Disks

    The location of system disks can be confirmed by the setting/maintenance program. System disks cannot be registered as hot spare disks because their IMPORTANT user capacity is smaller than other disk drives (user disks). ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 35: Hot Spare Disks

    Nearline SAS disk drives are high capacity / cost effective disk drives for data backup and archive use. Nearline SAS disk drives can store information that requires a lower access rate at a still rea- sonable speed more cost effectively than the SAS disk drives. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 36: Host Interface

    1.2 Configuration 1.2.6 Host Interface ETERNUS2000 is available in three types: a Fibre Channel type with Fibre Channel host interfaces, an iSCSI type with iSCSI host interfaces, and a SAS type with SAS host interfaces. • Fibre Channel interface Fibre Channel supports two connection topologies, Arbitrated Loop and Fabric.

  • Page 37: Functions

    Chapter 1 Overview Functions This section describes the main ETERNUS2000 functions. 1.3.1 Rebuild/Copyback When a disk drive fails and the RAID group redundancy has been broken, Rebuild/Copyback restores the disk drive status back to normal status as a background process.

  • Page 38

    Approx. 30 minutes The time required to copyback a 100GB volume of the indicated RAID level, number and type of disk drives when there is no concurrent server I/O. 15,000rpm ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 39: Redundant Copy

    Hot Spare Disk Sign of failure RAID5 (Redundancy) Disconnect the maintenance target disk drive and install the hot spare disk. RAID5 (Redundancy) Disconnected Figure 1.11 Redundant Copy Function P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 40: Advanced Copy

    1.3.3 Advanced Copy The Advanced Copy functions allows the ETERNUS2000 to carry out high-speed data copying operations on its own, with no need to draw on server resources. Advanced Copy is a function that copies the data from one volume (copy source) to another volume in the same device (copy destination), at a specific point in time.

  • Page 41: Raid Migration

    RAID level changing from RAID5 to RAID1+0, for example. The example of RAID migration is as follows: P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 42

    Migrate to another RAID group 146GB 146GB 146GB 146GB 146GB 146GB LUN0 438GB 146GB 146GB 146GB 146GB 146GB 146GB LUN0 438GB Figure 1.14 Example for use RAID Migration 2 ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 43: Logical Device Expansion (lde)

    146GB 146GB 146GB 146GB LUN0 292GB LUN1 146GB RAID5 (4+1) 146GB 146GB 146GB 146GB 146GB LUN0 292GB LUN1 146GB LUN2 146GB Figure 1.15 Example for use Logical Device Expansion P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 44: Lun Concatenation

    292GB unused 146GB unused RAID5 (3+1) RAID5 (3+1) 146GB 146GB 146GB 146GB 146GB 146GB 146GB 146GB LUN1 146GB LUN0 292GB LUN2 438GB Figure 1.16 Example for use LUN Concatenation ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 45: Security Functions

    1.3.7 Security Functions ETERNUS2000 possesses functions that allow numbers of volumes, that can be recognized by a server, to be expanded or restricted by adjusting how the logical units (LUN) seen by the host correspond to the vol- umes within the storage system.

  • Page 46

    LUN#7F = Volume#FF WWN#C (=Server C) Figure 1.18 Host Affinity function When multiple servers access the device using the same port, this allows corresponding different LUNs and volumes per server. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 47: Eco Mode

    Twenty-four 500GB Nearline SAS disks (0:00 to 12:00) (12:00 to 24:00) RAID5 ETERNUS2000 Activate the whole system between 0:00 to 5:00 Figure 1.19 Setting example for ECO mode schedule P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 48

    1.3 Functions This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 49: Chapter 2 Hardware

    Chapter 2 Hardware This chapter describes the hardware components of the ETERNUS2000 and standard operations. Components This section describes the components of the various form factors. 2.1.1 Controller Enclosure The controller enclosure contains disk drives installed in the front, and controller modules, fans, power supplies (with fans), and batteries (with fans) in the rear.

  • Page 50

    Figure 2.3 shows the slot number of each disk drive. lot#8 lot#9 lot#10 lot#11 lot#4 lot#5 lot#6 lot#7 lot#0 lot#1 lot#2 lot#3 Figure 2.3 Disk drive slot numbers (controller enclosure) ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 51: Rear View

    Glows orange when a fault has been detected in the Fibre Channel port. SAS (DE) LINKUP LED Glows green when link has been established. Figure 2.5 Fibre Channel type controller (rear view closeup) P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 52

    Also glows orange to indicate a fault has been detected in the iSCSI port. SAS (DE) LINKUP LED Glows green when link has been established. Figure 2.6 iSCSI type controller (rear view closeup) ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 53

    Used for power control. SAS (DE) LINKUP LED Glows green when link has been established. MASTER LED Glows green when LAN port is available. Figure 2.7 SAS type controller (rear view closeup) P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 54

    CAUTION AC power supply recovery after power failure does not automatically start the battery recharge process until the ETERNUS2000 is also turned on. As the contents of the cache memory will clear as soon as the bat- tery is fully drained, the ETERNUS2000 must be turned on immediately following AC power supply recovery, or the AUTO POWER switch may be set to ON instead.

  • Page 55

    After AC power supply recovery, the battery recharge process starts as soon as the ETERNUS2000 is turned back on. It takes up to six hours to fully charge the battery. • If a power failure lasts for more than 20ms, data in the cache memory is saved using the battery.

  • Page 56: Drive Enclosure

    Used to turn the device ON. This locks the front cover of the device. Keep the front cover key in a safe place. Figure 2.9 Front view of drive enclosure (with front cover) ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 57

    Figure 2.11 shows the slot number of disk drives. lot#8 lot#9 lot#10 lot#11 lot#4 lot#5 lot#6 lot#7 lot#0 lot#1 lot#2 lot#3 Figure 2.11 Slot number of disk drives (drive enclosure) P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 58

    Also glows orange to indicate a fault has been detected. This is not used. SAS (OUT) port miniSAS cable connects here. SAS (IN) port miniSAS cable connects here. Figure 2.13 Expander (Closeup) ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 59

    FAN STATUS LED Glows green when the fan is in normal status. Glows orange when an abnormality is detected. Figure 2.14 LEDs in the rear side of the controller enclosure P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 60: Ac Outlet Box

    Main line switch Inlet Power supply code (AC Input cable) is attached here. Outlet (OUTPUT) Power supply code (AC output cable) is attached here. Figure 2.16 AC outlet box (4U) ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 61: Standard Operations

    Drive enclosure 4 Drive enclosure 3 Drive enclosure 2 Power switch Drive enclosure 1 Controller enclosure After a few minutes, check that controller enclosure’s READY LED is lit up. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 62

    Drive enclosure 7 Drive enclosure 6 Drive enclosure 5 Drive enclosure 4 LED for drive enclosure Drive enclosure 3 Drive enclosure 2 Drive enclosure 1 Controller enclosure LED for controller enclosure ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 63: Power Off Control

    Turning the power off may result in the loss of data or prevent data from being saved. • Turn on or off the ETERNUS2000 by power switch or battery control device. If the ETERNUS2000 is turned off in a way other than previously described, the battery is charged and discharged.

  • Page 64: Attaching And Removing The Front Cover

    Insert the front cover key and turn it 90° counterclockwise. Front cover key Fit the front cover on the left end slot of the controller enclosure to attach. Slot ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 65

    Press the front cover lock and turn the key 90° counterclockwise. WARNING Make sure to hold the cover when unlocking to prevent it from fall- ing. Front cover key Pull the front cover toward you to remove it. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 66: Flow From Installation To Operation

    Preparation Prepare and check the following items: - Acquire IP address (for ETERNUS2000 and PC for maintenance engineer) and check the subnet masks - Prepare a web browser and install Java Runtime Environment - Prepare network devices such as a switching hub IMPORTANT The following manuals will be required.

  • Page 67: Other Settings

    - Enter the IP Address and Subnet Mask into the Network Setting Label - Attach the Network Settings sticker to the Rear Upper Central Label Plate - Connect the PC and the ETERNUS2000 via LAN Cable (twisted pair cable compatible with Category 5) - Network Setting for PC...

  • Page 68

    2.3 Flow from Installation to Operation This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 69: Chapter 3 Installation

    Chapter 3 Installation This chapter describes the ETERNUS2000 installation procedure. Before installing the device, make sure to check the "ETERNUS2000 disk storage system models 100 and 200 Safety Precautions". Preparation 3.1.1 Placement Area Installation area Refer to the placement area of the rack to install the device.

  • Page 70: Check The Number Of Wall Outlets

    Check the required type and number of the wall outlets. Type of wall outlet connectors All ETERNUS2000 device types include US spec. AC200-240V cables (with plug) as standard. In addition, power cords must comply with the particular safety standards of the country of use. In some cases, a power cord will need to be purchased locally to satisfy the relevant power safety requirements.

  • Page 71

    • ETERNUS2000 model 200 • AC Outlet Boxes Not Connected Table 3.3 Required number of power outlets (ETERNUS2000 model 200 when AC outlet boxes are not connected) Component Combination pattern Controller Enclosure Drive Enclosure AC Outlet Box No. of power outlets •...

  • Page 72: Rack Installation

    3.2 Rack Installation Rack Installation This section describes the procedure for installing the ETERNUS2000 in a rack. Make sure to check "ETERNUS2000 models 100 and 200 disk storage system Safety Precautions" before installation. Also refer to the manual provided with racks. CAUTION •...

  • Page 73: Installing Controller Enclosure

    WARNING For these operations, be sure to turn off the device connected to the ETERNUS2000 (such as servers) when it is turned on, and remove the power cord from the outlet or it may lead to electronic shock. Do Not...

  • Page 74

    Install the controller enclosure in the rack. CAUTION When installing or removing the controller enclosure to or from the rack, contact your sales representatives or maintenance engineer. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 75

    Fix the controller enclosure in the rack with hand screws in front of the controller enclosure. (Rear rack pillars) Thumb screw Replace the front cover. Refer to "2.2.3 Attaching and Removing the Front Cover" (page 40) for procedure to replace the front cover. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 76: Installing Drive Enclosure

    3.2.2 Installing Drive Enclosure This section describes how to install the drive enclosure in a rack. Make sure to check the "ETERNUS2000 disk storage system models 100 and 200 Safety Precautions" before installation. Also notes the following. Electrical Shock WARNING...

  • Page 77

    Chapter 3 Installation Refer to "ETERNUS2000 models 100 and 200 disk storage system Package Contents" to confirm there are no missing parts for the rack mount kit. Adjust the bracket sizes to fit the rack. Reposition the M4 screws to adjust the length of the brackets to match the distance between the front and rear rack pillars.

  • Page 78

    Fix the drive enclosure in the rack with hand screws in front of the controller enclosure. (Rear rack pillars) Thumb screw Replace the front cover. Refer to "2.2.3 Attaching and Removing the Front Cover" (page 40) for procedure to replace the front cover. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 79: Installing Ac Outlet Box

    Installing AC Outlet Box This section describe how to mount the AC outlet box in the rack. Make sure to check the "ETERNUS2000 models 100 and 200 disk storage system Safety Precautions" before installing the AC outlet box. Also, note the following.

  • Page 80

    The nuts should be inserted in the 2nd holes above the AC outlet boxes base line. The following shows the example when the holes in the rack pillars are square. (Front rack pillars) 2nd position (M5 cage nuts) Base line of AC outlet boxes ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 81

    When installing an 4U size AC outlet box, 1U size is required for the IMPORTANT bottom of the pillar to store cables. Refer to "ETERNUS2000 models 100 and 200 disk storage system Package Contents" to confirm there are no missing parts for the rack mount kit. Attach the ACS plate to the rack.

  • Page 82

    ACS plate Mount the AC outlet box and the rack. Fasten the AC outlet box to the pillars with eight M6 screws. (Rear rack pillars) M6 screws M6 screws ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 83: Chapter 4 Setup

    Prior Preparation The following preparations are required before starting the ETERNUS2000 setup: Network settings Determine the following network settings: IP address and subnet mask for the ETERNUS2000's MNT port (required) Default IP address: 192.168.1.1 Default subnet mask 255.255.255.0 IP address and subnet mask for the ETERNUS2000's RMT port No default value is set.

  • Page 84

    • Software Java Runtime Environment 5.0 (Update 11or later) or Java Runtime Environment 6.0 (Update 3 or later) For details on the installation procedure of Java Runtime Environment, refer to "ETERNUS2000 ETERNUSmgr User Guide -Setting/Maintenance-". "ETERNUS2000 ETERNUSmgr User Guide -Setting/Maintenance-"...

  • Page 85

    If the remote support connection is to be independent of the customer network, the following components will also be required: LAN cables x 2 (Cat-5 twisted-pair type) Routers and other networking equipment "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-" Refer P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 86: Cable Connection

    LAN Cable Connection (Twist Pair Cable Compatible with Category 5) (for Operation Management) This ETERNUS2000 must be connected to a LAN to perform settings or maintenance operations, for ETERNUSmgr to be used to monitor the device status, or when operating with remote support.

  • Page 87

    When connecting LAN cables, check the connector orientation and then Point firmly push it all the way in. When disconnecting LAN cables, depress the tab, then pull out the con- nector. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 88

    4.2 Cable Connection Connect the LAN cable to the ETERNUS2000. Connect the LAN cable connectors to the MNT ports of the controller 0 (CM#0) and controller 1 (CM#1) for the ETERNUS2000. CAUTION • When connecting the LAN cables, position them so that they will not obstruct replacement of the power supply unit or con- trollers by the maintenance engineer.

  • Page 89: Fibre Channel Cable Connection (fibre Channel Type)

    Chapter 4 Setup 4.2.2 Fibre Channel Cable Connection (Fibre Channel Type) Connect the ETERNUS2000 and the server or Fibre Channel switch with Fibre Channel cable. A 5m Fibre Channel cable is supplied for each Fibre Channel port. CAUTION • Before starting, make sure to attach a wrist strap or touch the metal frame of the device to eliminate static electricity.

  • Page 90

    Keep the removed connector cover in a safe place where they IMPORTANT will not be lost. Connect the Fibre Channel cable to the ETERNUS2000. Connect the Fibre Channel cable connectors to the Fibre Channel ports of the controller 0 (CM#0) and controller 1 (CM#1) for the ETERNUS2000.

  • Page 91: Lan Cable Connection (twisted Pair Cable Compatible With Enhanced Category 5) (iscsi Type)

    LAN Cable Connection (Twisted Pair Cable Compatible with Enhanced Category 5) (iSCSI Type) Connect the ETERNUS2000 and the server or Fibre Channel switch with a LAN cable (twisted pair cable compatible with Enhanced Category 5). A 5m LAN cable is supplied for each iSCSI port.

  • Page 92

    When disconnecting LAN cables, depress the tab, then pull out the con- nector. Connect the LAN cable to the ETERNUS2000. Connect the LAN cable connectors to the iSCSI ports of the controller 0 (CM#0) and controller 1 (CM#1) for the ETERNUS2000.

  • Page 93: Minisas Cable Connection (sas Type)

    Chapter 4 Setup 4.2.4 MiniSAS Cable Connection (SAS Type) Connect the ETERNUS2000 and server with miniSAS cables. CAUTION • Before starting, make sure to attach a wrist strap or touch the metal frame of the device to eliminate static electricity. Failure to discharge static electricity may cause device failure.

  • Page 94

    4.2 Cable Connection Attach the miniSAS cables to the ETERNUS2000. Insert the miniSAS cable connectors in the ETERNUS2000 controller 0 (CM#0) and controller 1 (CM#1) SAS ports. If only one of a CM's SAS ports is to be used, it should be the "0" port.

  • Page 95: Minisas Cable Connection (for Drive Enclosures)

    MiniSAS Cable Connection (For Drive Enclosures) When a Drive Enclosure is installed, connect the Drive Enclosure to the Controller Enclosure with a mini- SAS cable. When multiple Drive Enclosures are installed (only for ETERNUS2000 model 200), connect the Drive Enclosures with miniSAS cable.

  • Page 96

    • When connecting miniSAS cables, check the connector orientation and then firmly push it all the way in. When disconnecting miniSAS cables, use the pull-tab to extract the connector. miniSAS cable ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 97

    1-2 Connect the SAS (OUT) port at controller 1 (CM#1) of Controller Enclosure, to the SAS (IN) port at expander 1 (EXP#1) of the Drive Enclosure. Connect the miniSAS cable in the same way as Step 1-1. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 98

    Connect the plug to be connected to the SAS (OUT) port, to the SAS (OUT) port of the expander 0 (EXP#0) for the Drive Enclosure 1. Drive Enclosure 1 ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 99

    EXP#0 EXP#1 Drive Enclosure 2 Drive EXP#0 EXP#1 Enclosure 1 CM#0 CM#1 Controller Enclosure Figure 4.2 MiniSAS cable connection (When two or more Drive Enclosures are added) P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 100: Power Cord Connection

    4.2 Cable Connection 4.2.6 Power Cord Connection Connect the power cords to the ETERNUS2000. Do Not WARNING • Do not disconnect the power cord plug with wet hands as it may lead to fire or electrical shock. • Do not attempt to repair a damaged power cord. Do not pull on, excessively bend/twist, apply heat or place heavy objects on the cord.

  • Page 101: With No Ac Outlet Box

    With No AC Outlet Box The following explains how to connect the power codes when no AC outlet boxes are installed. Connect the power cords to the ETERNUS2000. 1-1 Connect the power cord plugs to the power inlets of the Power Supply Units.

  • Page 102

    Unplug • If the ETERNUS2000 is not going to be used for a long period of time, it is advisable to unplug all power cords to avoid any chance of fire to the ETERNUS2000 and its peripherals.

  • Page 103: When 1u Ac Outlet Box Is Installed

    OUTPUT #0 - 2 Drive enclosure 7 PSU#0 inlet The fourth ACS OUTPUT #1 - 1 Drive enclosure 6 PSU#1 inlet OUTPUT #1 - 2 Drive enclosure 7 PSU#1 inlet P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 104

    AC outlet box 3 AC outlet box 4 AC outlet box 5 Outlet OUTPUT #1-1 Outlet Outlet Outlet OUTPUT #0-1 OUTPUT #0-2 OUTPUT #1-2 Figure 4.3 Connection of AC output cables (1U) ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 105

    • Do not use the server service outlet to connect the device power cord. • Do not overload an electrical outlet. Doing so may lead to electric shock or fire. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 106

    4.2 Cable Connection Unplug • If the ETERNUS2000 is not going to be used for a long period of time, it is advisable to unplug all power cords to avoid any chance of fire to the ETERNUS2000 and its peripherals.

  • Page 107

    Drive enclosure 9 PSU#0 inlet OUT1 Drive enclosure 6 PSU#1 inlet OUT2 Drive enclosure 7 PSU#1 inlet AC outlet box D OUT3 Drive enclosure 8 PSU#1 inlet OUT4 Drive enclosure 9 PSU#1 inlet P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 108

    Figure 4.4 Connection of AC output cables (4U) Use the power cord clamps to prevent the power plugs from coming unplugged. Attach the power cord clamps removed in Step ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 109

    Unplug • If the ETERNUS2000 is not going to be used for a long period of time, it is advisable to unplug all power cords to avoid any chance of fire to the ETERNUS2000 and its peripherals.

  • Page 110

    "On" (marked "I") after the POWER STATUS LED of the power unit has turned off completely. (It takes about ten seconds for the POWER STATUS LED to be turned off completely.) ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 111: Eternus2000 Setup

    Chapter 4 Setup ETERNUS2000 Setup This section explains how to setup the ETERNUS2000 using a PC. Prepare the following before setting up the ETERNUS2000. Filling in the Network Settings Label Fill in the IP address and subnet mask fields on the Network Setting label and attach it on rear upper cen- tral label plate.

  • Page 112

    4.3 ETERNUS2000 Setup Network settings for the PC to be used Perform the following procedure to setup the PC to be used for setting up the ETERNUS2000. Connect the PC to the MNT port of the ETERNUS2000 Controller 0 (CM#0) directly with a LAN cable (twist pair cable compatible with Category 5) (for oper- ation management).

  • Page 113: Basic Setup

    Setup the ETERNUS2000 via the PC's Web browser. The setting/maintenance program for setup starts with the following procedure. Procedure Start the Web browser on the PC that is to be used to set up the ETERNUS2000. Access either of the following URLs: http://192.168.1.1/ https://192.168.1.1/...

  • Page 114

    4.3 ETERNUS2000 Setup 4.3.1.1 Network Environment settings (Setting1) Set the network environment of the ETERNUS2000. For details on the settings, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-". "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-" Refer Procedure Click the [Setting1] button in the [Tutorial] wizard.

  • Page 115

    Setting2 to Setting6. 4.3.1.2 Device Environment Settings (Setting2) Set the device environment to start the device operation. For details on the settings, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-". "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-" Refer Procedure Click the [STEP2] button in the [Tutorial] wizard.

  • Page 116

    On the detailed port settings screen, set the Transfer Rate to match that of the connected server or Fibre Channel switch (4GB, 2GB, or 1GB). Refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance- for models 100 and 200" for details. Figure 4.9...

  • Page 117

    For the iSCSI type Set the IP address, Subnet mask, and iSCSI name. Also set any other items required. Refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/ Maintenance- for models 100 and 200" for details. Figure 4.10 Port settings screen (for iSCSI type)

  • Page 118

    4.3 ETERNUS2000 Setup For the SAS type Also set any other items required. Refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/ Maintenance- for models 100 and 200" for details. Figure 4.11 Port settings screen (for SAS) The Setting2 screen closes after this setting is completed.

  • Page 119

    • Do not move disks that the RAID group or volume is set for, or that are registered as Hot Spare disks, to another slot. For details on the settings, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-". "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-"...

  • Page 120

    • Disk drives with different capacities can be installed in a single Drive Enclosure. However, All disk drives configuring a RAID group should be of the same capacity. Do not include disk drives with a different capacity in a RAID group. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 121

    • Do not move disks that the RAID group or volume is set for, or that are registered as HotSpare disks, to another slot. For details on the settings, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-". "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-"...

  • Page 122

    RAID group, and click the [Next>] button. A confirmation screen appears. Click the [Finish] button. Figure 4.13 RAID group registration screen After completing the setting successfully, the Setting4 screen is closed. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 123

    • Do not move disks that the RAID group or volume is set for, or that are registered as HotSpare disks, to another slot. For details on the settings, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-". "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-"...

  • Page 124

    Figure 4.15 Volume creation confirmation screen The volume is created. The volume is automatically formatted after the volume is created. After completing the setting successfully, the Setting5 screen is closed. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 125

    Only LUN mapping function (the function that allocates the port and the IMPORTANT server) can be set for the Host Affinity in this setting. For details on the settings, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-". "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-" Refer Procedure Click the [Setting6] button in the [Tutorial] wizard.

  • Page 126

    A screen to allocate the Host LUN number appears. Specify the Host LUN number to the volume, and click the [Next >] button. Figure 4.17 Host LUN number setting screen A confirmation screen appears. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 127: Advanced Copy Setup

    Check that the contents, and click the [Finish] button Figure 4.18 Host Affinity group setting confirmation screen After completing the setting successfully, [Modify Host Affinity Group] screen is closed. The basic setup of the ETERNUS2000 is completed. When performing Refer more detailed settings, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-".

  • Page 128

    4.3 ETERNUS2000 Setup 4.3.2.1 Registering Advanced Copy License The procedure to register the purchased Advanced Copy license to the ETERNUS2000 is as follows: If the Advanced Copy function is purchased together with the Point ETERNUS2000 (base device), this operation is not required since the Advanced Copy license is already installed in the ETERNUS2000 as fac- tory default.

  • Page 129: Advanced Copy Settings

    Pull out the plate while holding the tag. 4.3.2.2 Advanced Copy Settings For details on ETERNUS SF AdvancedCopy Manager operation settings, refer to AdvancedCopy manu- als. "ETERNUS SF AdvancedCopy Manager Installation Guide" Refer P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 130: Ac Automatic Linkage Mode Setup

    4.3 ETERNUS2000 Setup 4.3.3 AC Automatic Linkage Mode Setup When AC automatic linkage mode is enabled, the ETERNUS2000 is automatically turned on when the power supply recovers after a power failure. This section explains how to setup the AC automatic linkage mode.

  • Page 131: Installing And Setting Up Eternusmgr

    Chapter 4 Setup Installing and Setting up ETERNUSmgr ETERNUSmgr can monitor the status of ETERNUS2000. ETERNUSmgr is supplied with the ETERNUS2000 as standard. • ETERNUSmgr does not need to be installed. However, when IMPORTANT ETERNUSmgr is not used, be sure to monitor the status of the ETERNUS2000 by another method (for example, using ETERNUS SF Storage Cruiser and so on).

  • Page 132: Maintenance Setup

    • The ServerView version must be V3.60L20 or later. IMPORTANT • For details on setting of the server (PRIMERGY), refer to "ServerView User’s Guide" supplied with PRIMERGY. For details on events detected actually when ServerView monitors the ETERNUS2000, refer to "Appendix B Events detected by ServerView" (page173) Procedure Setup of network on ETERNUS2000 For details on setting up network, refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/...

  • Page 133

    • Community name for the SNMP trap to be posted to the ServerView management device (if not specified, "public" is used) • IP address of ServerView management device Figure 4.21 SNMP agent screen (Trap Destination screen) P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 134

    MIB definition file extract for ServerView monitoring install it. Setup is complete. If an error is detected in ETERNUS2000, a pop-up window appears on the server screen, and the error is logged in the event log. ETERNUS2000 disk storage system User Guide...

  • Page 135

    ETERNUS2000 (SNMP Agent) to the server (SNMP Manager) can be confirmed by executing the SNMP trap sending test. For details about the SNMP trap sending test, refer to "SNMP Trap Test" in the "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-". Figure 4.23 SNMP Trap test screen example When executing SNMP trap sending test, confirm that the SNMP notification (Item fault) is dis- played.

  • Page 136: Remote Support Setup

    4.5 Maintenance Setup 4.5.2 Remote Support Setup When using remote support service, set to report any ETERNUS2000 problems to the remote support cen- ter. Remote support service enables problems to be found and resolved Point quickly. The following explains how to set the device for remote support.

  • Page 137

    On the [Remote Support Information] tab screen, set each item for [Customer Information] and [Communication Environment Information], and click the [Apply] button. - [Remote Support Information] tab screen (1/4) - [Remote Support Information] tab screen (2/4) P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 138

    - [Remote Support Information] tab screen (4/4) A confirmation screen appears. Click the [Yes] button. When the registration has completed successfully, the setting is updated to the [Remote Support Setting] tab screen. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 139: Setting Up The Server Connection

    Setting up the Server Connection Perform the settings required to connect to the server and install the required drivers. Perform the settings required for network devices connecting the server and the ETERNUS2000. Check the connection between the server and the device.

  • Page 140: System Status Check

    "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-" Refer Component status display The status of the ETERNUS2000 can be checked by general status lamp in the upper right of setting/main- tenance program screen. When the general status lamp is (red), an error occurs in the components of the ETERNUS2000.

  • Page 141

    Display RAID group list The status of RAID groups that you have registered are displayed. Check if RAID configuration is set cor- rectly. Refer to "ETERNUS2000 ETERNUSmgr User Guide -Settings/Maintenance-" to check the RAID group status. Figure 4.25 RAID group list screen Display of volume list The list of volumes that you have registered is displayed.

  • Page 142

    4.7 System Status Check This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 143: Chapter 5 Installing Optional Products

    • Drive Enclosure • Battery Unit This chapter explains how to install these optional products. Be sure to read "ETERNUS2000 models 100 and 200 disk storage system Using Optional Products" before performing any of these installation procedures. Disk Drive Installation This section describes how to install optional disk drives in the ETERNUS2000.

  • Page 144: Installable Disk Drives

    At the time of purchase, the disk drive model names may be different from those described. The latest manual is available via the following web-site, and should be referred to as necessary. http://www.fujitsu.com/global/services/computing/storage/system/eternus2000/ ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 145: Disk Drive Installation Positions

    This section describes how to install additional disk drives in the ETERNUS2000. Do Not WARNING • Do not install any disk drives that are not FUJITSU authorized, as they may damage the device and/or cause fire or electrical shock. • Do not damage or modify the internal cables or ETERNUS2000 when installing the disk drives, as this may damage the device and/or cause fire or electrical shock.

  • Page 146

    Refer to "2.2.3 Attaching and Removing the Front Cover" (page 40) for the appropriate procedure. Wear an antistatic wrist strap or touch the metal frame of the ETERNUS2000 to discharge static electricity. Stop all I/O access by the server(s). Click the [Hot expansion...] button on the [System] tab screen of the mainte- nance program.

  • Page 147

    Hook your fingers and push into the holes of the dummy disk unit, and pull it straight out of the disk drive slot. Dummy disk unit The removed dummy disk unit should be retained for future IMPORTANT use. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 148

    Lock lever hooks have engaged have not engaged Slot Slot protrusion protrusion Hook Hook The newly installed disk drive’s STATUS LED should light up green after approximately 30 sec- onds. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 149

    Check all the "Replacement procedure" checkboxes, and click the [Next >] but- ton. The disk drive expansion process is performed. After a while, the expansion results are displayed. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 150

    On the system status menu of the ETERNUS Administrator Window, check that the added disk drives have been recognized. Set up RAID groups, volumes, hot spare disks, and Host Affinity settings on the new disks, as required. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 151: Drive Enclosure Installation

    Chapter 5 Installing Optional Products Drive Enclosure Installation This section describes how to install a drive enclosure in the ETERNUS2000. 5.2.1 Drive Enclosure Handling Instructions About condensation CAUTION • When moving a drive enclosure from a cold place, such as an un-condi-...

  • Page 152: Installable Drive Enclosures

    Installation". • Install the disk drive after expanding the drive enclosure. Refer to "ETERNUS2000 models 100 and 200 disk storage system Package Contents" and check that no rack mount kit components are missing. Adjust the bracket sizes to fit the rack.

  • Page 153

    Tighten the screws that were adjusted in Step Remove the front cover of the drive enclosure. Refer to "2.2.3 Attaching and Removing the Front Cover" for the appropriate procedure. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 154

    At the right side of the Under the power unit (PSU#0) at front of the drive enclosure the rear of the drive enclosure DE_No. label DE_No. label ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 155: Additional Drive Enclosure Installation

    First check that all the components of the ETERNUS2000 are in normal status, using the Device Status display menu of the maintenance program. Wear an antistatic wrist strap or touch the metal frame of the ETERNUS2000 to discharge static electricity.

  • Page 156

    5.2 Drive Enclosure Installation Click the [Hot expansion...] button on the [System] tab screen of the mainte- nance program. Select [Drive enclosure expansion], and click the [OK] button. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 157

    Set "1" to the number of drive enclosures to be added, and click the [Next >] but- ton. Make sure to set "1" in order to expand each drive enclosure IMPORTANT even when expanding multiple drive enclosures. The drive enclosure expansion procedure screen appears. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 158

    The drive enclosure recognition process is performed. When the process completes, the drive enclosure's power-on procedure screen is displayed. Check that the drive enclosure POWER LED and READY LED are on. Drive enclosure ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 159

    Set or check the drive enclosure's AUTO POWER switch per the instructions dis- played on the screen. When the controller enclosure’s AUTO POWER switch is ON The following screen is displayed. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 160

    5.2 Drive Enclosure Installation (1) Set the drive enclosure’s power switch to ON. AUTO POWER switch (2) Check the "Expansion procedure" checkbox, and click the [Next >] button. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 161

    "1" is set for the number of drive enclosures, the expansion completion screen is not displayed and the drive enclosure recognition process is repeated. In this case, turn the ETERNUS2000 off and on again. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 162

    "5.1.4 Additional Disk Drive Installation Procedure" (page 121) for the appropriate proce- dure. Replace the front cover. Refer to "2.2.3 Attaching and Removing the Front Cover" (page 40) for the appropriate procedure. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 163: Battery Unit Installation

    Chapter 5 Installing Optional Products Battery Unit Installation This section describes how to install a second battery unit in the ETERNUS2000. 5.3.1 Battery Unit Handling Instructions About condensation CAUTION • When moving a battery unit from a cold place, such as an un-condi-...

  • Page 164: Installable Battery Unit

    Figure 5.2 Position of Battery Unit 5.3.4 Additional Battery Unit Installation Procedure This section describes how to install the battery unit in the ETERNUS2000. Do Not WARNING • Do not install any battery units that are not FUJITSU authorized, as they may damage the device and/or cause fire or electrical shock.

  • Page 165

    Check that all components of the ETERNUS2000 are in normal status using the Device Status display menu of the maintenance program. Wear an antistatic wrist strap or touch the metal frame of the ETERNUS2000 to discharge static electricity. Stop all I/O access by the server(s).

  • Page 166

    • Hold the fan unit with both hands to protect against jarring. IMPORTANT • Fan units that have been removed should be disposed of as industrial waste. When disposing of, ask the sales person in charge. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 167

    [Next >] button. The fan unit reduction process is performed. Turn the switch of the battery unit that is to be installed to the "ON (|)" position. Battery switch P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 168

    Check all the "Battery Unit expansion procedure" checkboxes, and click the [Next >] button. The battery unit expansion process is performed. After a while, the expansion results are displayed. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 169

    Chapter 5 Installing Optional Products Check the results. If agreeable, click the [Finish] button. On the system status menu of the ETERNUS Administrator Window, check that the added battery unit has been recognized. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 170

    5.3 Battery Unit Installation This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 171: Chapter 6 Operation And Troubleshooting

    Operation and Troubleshooting This chapter describes various operation, maintenance and troubleshooting related matters. Checking the ETERNUS2000 Status Check the status of the ETERNUS2000 regularly by checking its LEDs, or status display function of the setting/maintenance program. CAUTION Impending trouble may be indicated by the warning message LEDs of the ETERNUS2000.

  • Page 172: Maintenance Service

    If the main ten ace engineer has any require, we ask that they be han- dled. 6.3.1 Maintenance Support Period The maintenance support period for the ETERNUS2000 is 5 years from the date of purchase of the ETERNUS2000. 6.3.2 Periodical Component Replacement Depending on the customer’s environment and conditions, as well as the (daily) usage schedule, certain...

  • Page 173

    Within six months of expiration date for use: Warning Past expiration date for use: Degrade If "Warning" or "Degrade" appears, contact your maintenance engineer. Figure 6.1 Battery unit status display window P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 174: Post Start-of-operation Changes To The Configuration

    • When Replacing the LAN Card / iSCSI HBA CAUTION • When you detect abnormality of the ETERNUS2000, Contact your maintenance engineer immediately. • When changing the configuration, record the change by using the memo page in "ETERNUS8000, ETERNUS4000, ETERNUS2000 Server Connection Guide"...

  • Page 175: When Replacing The Lan Card / Iscsi Hba

    Referring to the information recorded in Step 1, Register the information such as WWN or host affinity of the new Fibre Channel card in the ETERNUS2000. When the setting is complete, confirm that the server can access the ETERNUS2000. 6.4.2 When Replacing the LAN Card / iSCSI HBA The following explains how to replace a failed server-side LAN card or iSCSI HBA.

  • Page 176

    Using the SAS address and host affinity (etc.) information recorded in Step register the new SAS card with the ETERNUS2000. After the procedure has been completed, confirm that the server can access the ETERNUS2000. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN...

  • Page 177: Troubleshooting

    6.5.1 Check List Unusual phenomena during operation of the ETERNUS2000 If the ETERNUS2000 exhibits any of the following symptoms, unplug the ETERNUS2000 and cut the AC power at the distribution board, then contact your maintenance engineer. • Abnormally hot • Unusual odor •...

  • Page 178

    6.5 Troubleshooting When the ETERNUS2000 is turned off Check the following points. If none of these resolve the problem, leave the ETERNUS2000 alone and con- tact your maintenance engineer. • Is the ETERNUS2000's power cord disconnected? • Is main line switch of AC outlet box (MAIN LINE SWITCH) turned to OFF (O)? •...

  • Page 179

    SAS port. When an Expansion failure screen is displayed during battery unit expansion Check the following points. If none of these resolve the problem, leave the ETERNUS2000 alone and con- tact your maintenance engineer. Click the [OK] button on the Expansion failure screen and finish the expansion.

  • Page 180

    When an ETERNUS2000 related error message is displayed by the server While you can continue using the ETERNUS2000 for any work that is not affected by this problem, con- tact your maintenance engineer to determine the cause of the problem.

  • Page 181

    - When not using ETERNUS Multipath Driver, use the path management tool and check the path status that each software provides, and handle the problem if necessary. • Check the loading of the ETERNUS2000. If the load is out of balance because of opera- tion content changing and so forth.

  • Page 182: Trouble Record

    6.5 Troubleshooting 6.5.2 Trouble Record If trouble occurs, record the ETERNUS2000 conditions in Figure 6.4 Figure 6.5, and contact your maintenance engineer. Trouble Record 1: Please identify your ETERNUS2000 disk storage system: (Check the Manufacturer's label) MODEL SER.NO. 2: Please enter the following information about your...

  • Page 183

    Chapter 6 Operation and Troubleshooting Other Figure 6.5 Trouble record (2/2) P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 184

    6.5 Troubleshooting This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 185: Appendix A Specifications

    Appendix A Specifications This appendix explains the specifications of the ETERNUS2000 and its optional products. Base Device Specifications This section explains the specification of the ETERNUS2000 (base device). A.1.1 ETERNUS2000 model 100 specification Fibre Channel type Table A.1 Specification (ETERNUS2000 model 100 Fibre Channel type)

  • Page 186

    *1: Physical capacity is calculated based on the assumption 1TB=1,000GByte, 1GB=1,000MByte. *2: Logical capacity is calculated based on the assumption 1TB=1,024GByte, 1GB=1,024MByte and being formatted in the recommended RAID5 configuration. iSCSI type Table A.2 Specification (ETERNUS2000 model 100 iSCSI type) Item Specification Model name E210L4CU (4 port type)

  • Page 187

    *1: Physical capacity is calculated based on the assumption 1TB=1,000GByte, 1GB=1,000MByte. *2: Logical capacity is calculated based on the assumption 1TB=1,024GByte, 1GB=1,024MByte and being formatted in the recommended RAID5 configuration. SAS type Table A.3 Specification (ETERNUS2000 model 100 SAS type) Item Specification Model name E210S4CU (4 port type)

  • Page 188

    *1: Physical capacity is calculated based on the assumption 1TB=1,000GByte, 1GB=1,000MByte. *2: Logical capacity is calculated based on the assumption 1TB=1,024GByte, 1GB=1,024MByte and being formatted in the recommended RAID5 configuration. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 189: Eternus2000 Model 200 Specification

    Appendix A Specifications A.1.2 ETERNUS2000 model 200 specification Fibre Channel type Table A.4 Specification (ETERNUS2000 model 200 Fibre Channel type) Item Specification Model name E220F4CU (4 port type) Supported RAID level RAID0, RAID1, RAID1+0, RAID5, RAID6 SAS disk drives 54.0TB...

  • Page 190

    A.1 Base Device Specifications iSCSI type Table A.5 Specification (ETERNUS2000 model 200 iSCSI type) Item Specification Model name E220L4CU (4 port type) Supported RAID level RAID0, RAID1, RAID1+0, RAID5, RAID6 SAS disk drives 54.0TB Physical Nearline SAS capacity (*1) 120.0TB...

  • Page 191

    Appendix A Specifications SAS type Table A.6 Specification (ETERNUS2000 model 200 SAS type) Item Specification Model name E220S4CU (4 port type) Supported RAID level RAID0, RAID1, RAID1+0, RAID5, RAID6 SAS disk drives 54.0TB Physical Nearline SAS capacity (*1) 120.0TB disk drives...

  • Page 192: Optional Products Specification

    A.2 Optional Products Specification Optional Products Specification This section explains the specification of ETERNUS2000 optional products. A.2.1 Disk Drive 146GB/15krpm SAS disk drive Table A.7 Disk drive specification (146GB/15krpm SAS disk drive) Item Specification Model name E20S1H1U, E20S2M1U, E20S4P1U Drive Interface...

  • Page 193

    Dimensions (W × D × H) 109 x 196 x 27 (mm) Weight 1.0 kg *1: Specification per one disk drive. *2: The capacity is calculated based on the assumption 1GB=1,000 Byte. P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 194

    Dimensions (W × D × H) 109 x 196 x 27 (mm) Weight 1.0 kg *1: Specification per one disk drive. *2: The capacity is calculated based on the assumption 1GB=1,000 Byte. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 195: Drive Enclosure

    Additional Battery Unit Option Additional battery unit option specification Item Specification Model name E20UNHBU Dimensions (W × D × H) 44 x 430 x 41 (mm) Weight 1.1 kg P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 196: Ac Outlet Box

    Plug: IEC320-C13 ⇔ IEC320-C14 / 3m Connection type and length Outlet Number of outlets Dimensions (W × D × H) 480 x 261 x 166 (mm) [4U] Weight 8.0 kg ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 197: Appendix B Events Detected By Serverview

    Appendix B Events detected by ServerView This chapter explains the ETERNUS2000 events detected by ServerView. Table B.1 ServerView event list Event Severity Meaning Hardware error occurred • HDD error Item fault Critical • FAN error etc. Battery life has expired.

  • Page 198

    This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 199: Index

    Fibre Channel interface ............... Controller (CM) Fibre Channel port ................. iSCSI type Fibre Channel type ........SAS type ......Costomer Information ......... general status lamp P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 200

    RAID0 MIB definition file extract for ServerView ..........RAID1 .......... monitoring ..........RAID1+0 .... miniSAS cable (for drive enclosures) ..........RAID5 ........MNT port ..........RAID6 ........READY LED ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 201

    100 SAS type .... model 200 Fibre Channel type ...... model 200 iSCSI type ....... model 200 SAS type ........Disk Drive ....... Drive Enclosure .......... subnet mask ......... System disks P3AM-2512-03EN ETERNUS2000 disk storage system User Guide Copyright 2009 FUJITSU LIMITED...

  • Page 202

    Index This page is intentionally left blank. ETERNUS2000 disk storage system User Guide P3AM-2512-03EN Copyright 2009 FUJITSU LIMITED...

  • Page 203

    • Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. •...

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