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10. Troubleshooting
Check the following points if you encounter problems with the Console
Drawer.
10.1 No image displayed on monitor
Symptom
LED light for "Power
Indicator" is turned off.
Power Indicator glows
orange.
Or display shows
Message of "POWER
SAVING" when pressing
the "MENU/ENTER"
button.
Although the Power
Indicator glows, the
Monitor does not display
at all, or the Monitor only
displays one of the
following messages.
"OUT OF RANGE
H: ***kHz
V: ***kHz,
SEE USER'S MANUAL,"
or
"NO SYNC SIGNAL,
SEE USER'S MANUAL"
10.2 Monitor display is strange
Symptom
Grid screen that flickers
Vertical stripes are
visible
Display is larger or
smaller than the monitor
screen
Predicted cause
The AC cable is not connected to
the electric outlet, or to the switch
device, or not inserted into the
socket properly.
The AC power is off.
POWER button was turned off.
Power lamp (green) is out.
No image signal from server.
(Suspended state)
The server is in the stand-by mode. Press any key in keyboard or operate
The monitor cable is not connected,
or not inserted into the socket
properly.
The setting value for resolution
and refresh rate in server is out of
this product capability.
The AC power for this product was
turned on after the power for the
server was turned on
The monitor cable is not connected,
or not inserted into the socket
properly.
Predicted cause
Unfocused
Monitor adjustment is not
proper.
Position is not proper.
Use of a non-standard display
resolution (mode)
Solution
Connect the AC cable properly.
Turn on the AC power.
Turn POWER button ON.
Input image signal from server.
the touchpad, which makes the
server unlock the stand-by mode.
Connect the monitor cable properly.
Set the proper resolution and refresh
rate in the server, which can be
supported by this product.
Turn on the AC power for this
product, before or at the same time
when the power for server is turned
on.
Connect the monitor cable properly
Solution
Adjust the focus.
Adjust clock and then focus.
Adjust clock and then position.
Change the server settings to use
the standard display resolution
(mode).
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