General Troubleshooting; Troubleshooting Chart - Assess The Problem - HP Jetdirect 640n Administrator's Manual

General troubleshooting

Troubleshooting chart - assess the problem

Figure 7-1
Is the Printer
On and Online?
YES
Can you print
a Configuration
YES
printer control panel
display a "READY"
message?
YES
"I/O Card Ready"
message appear on
YES
communicating
YES
ENWW
Assessing the Problem
See Procedure 1
NO
See Procedure 2
NO
Page?
Does the
See Procedure 3
NO
Does an
See Chapter 8
the config
NO
page?
Is the
printer
with the
NO
network?
If the problem persists, see your
network documentation.
See Procedure 4
General troubleshooting 129