Xerox DocuPrint C55 Supplementary Manual page 354

6. Power off and on. Send the file again using the same method.
7. Power off and on. Send the file using an alternative method as
indicated in the chart.
8. If the printer appears to be hung in "Processing" after sending the
upgrade file (with the "Processing" message on the Control Panel for at
least 15 minutes) either contact your Xerox Customer Support Center
for assistance, or power off and on the printer. If the printer powers up
properly try sending the upgrade file again. If the printer does not
power up properly contact your support center for assistance.
9. If the printer appears to be hung in "Upgrading, Please Wait... ", (with
the "Upgrading, Please Wait" message on the Control Panel for at least
10 minutes) contact your Xerox Customer Support Center for
assistance.
10. If all attempts to upgrade the ESS have failed, note the Control Panel
message of the printer when the upgrade fails and contact your support
center for assistance.
11. If a printer upgrade was attempted and the printer will not power up
properly contact your support center for assistance.
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