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ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I
Network Administrator Guide

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Summary of Contents for Xerox ApeosPort C6550 I

  • Page 1 ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I Network Administrator Guide...
  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ............1 Before Using the Machine ..........3 Preface ..............4 Using This Guide ............5 Product Overview ............9 Machine Components ............. 10 Overview of Features ............15 Tools ..............19 Power On / Off............
  • Page 4    Network Setting Items (Port/Protocol) for CentreWare Internet Services ..57 10 E-mail..............79 E-mail Overview ............80 Preparations ............. 81 Installation Procedure ............. 82 11 Using Scan Service ............87 Scan Service Overview ............ 88 Configuration of E-mail ............ 89 Configuration of Scan to Mailbox ..........
  • Page 5: Before Using The Machine

    1 Before Using the Machine This chapter describes how to use this guide. Preface ......................4 Using This Guide ..................5...
  • Page 6: Preface

    1 Before Using the Machine Preface Thank you for selecting the Fuji Xerox ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I. This guide describes a number of configuration procedures for using this machine on a network. This guide assumes that the operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer.
  • Page 7: Using This Guide

    Guides for Optional Accessories Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for the ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I. These User Guides are referred to as "guides for optional accessories".
  • Page 8 1 Before Using the Machine Organization of this Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide. 2 Product Overview Describes basic information such as identifying the major components, how to switch the machine on and off, and how to use the touch screen.
  • Page 9 Using This Guide Conventions In this document, “Computer” refers to a personal computer or workstation. The following icons are used in this guide. Important Indicates important information that you should read. Note Indicates additional information on operations or features. The following conventions are used in this guide: "...
  • Page 11: Product Overview

    2 Product Overview This chapter describes the names of each component, features and tools, switching on and off of the machine, cable connections, and the operation of the touch screen. Machine Components................. 10 Overview of Features..................15 Tools ......................19 Power On / Off .................... 21 Interface Cables..................
  • Page 12: Machine Components

    2 Product Overview Machine Components This section describes the main components and their functions of the ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I (hereinafter called “the machine”). Warning Do not touch areas with warning labels indicating high temperature. You may get burned.
  • Page 13 Machine Components Component Function Duplex automatic This automatically feeds 2 sided originals from a stack. document feeder (250 sheets) Document glass Load documents here. Control panel It consists of operation buttons, LED indicators and a touch screen. Refer to "Control Panel" (P.23). Power switch Switches the power of the machine on/off.
  • Page 14 2 Product Overview...
  • Page 15 Machine Components Component Function Left cover The left cover slightly opens when the top cover is opened. Open this cover widely to clear paper jams. Top cover Open this cover to access the insides of the machine to clear paper jams.
  • Page 16 2 Product Overview Finisher C, Booklet finisher C Component Function Punch scrap container Collects the scraps from the puncher. Draw out the box when throwing the dust away. Output tray Receives documents. Exit cover Open this cover to access the insides of the machine to clear paper jams.
  • Page 17: Overview Of Features

    Overview of Features Overview of Features The following features are provided in a network environment. Printing Scanning E-mail CentreWare Internet Services Printing This section describes the environment where the machine is able to provide print services. This machine can be used as a local printer by directly connecting to a computer, or as a network printer when connecting to a network.
  • Page 18 2 Product Overview Supported Operating Systems Connection Local Network connection method connection Port Ether Port USB2.0 NetWare 9100 Talk TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Protocol BEUI Talk Windows 95 *1, 2, 7 Windows 98 *1, 2 Windows Me Windows NT Windows 2000...
  • Page 19 (server) such as an FTP or SMB server connected to the network. CentreWare Scanning Services (optional) is required to create job templates and set a forward destination. Note • This feature is only available for ApeosPort C6550 I/C5540 I.
  • Page 20 When the machine is connected to a network which can use either the FTP or SMB protocol, the scanned document can be saved on a network computer. Note • This feature is only available for ApeosPort C6550 I/C5540 I. Job Flow Scanning Scanning is performed according to a job flow.
  • Page 21: Tools

    Tools Tools The following tools are provided with this machine. Configurable items vary by the tools. Control Panel The control panel is located at the center on top of the machine. It consists of operation buttons, LED indicators and a touch screen. The touch screen is located at the center of the control panel.
  • Page 22 2 Product Overview CentreWare CentreWare CentreWare Item control panel Internet Utilities EasyAdmin Services Confirming printer status Confirming print data (job) status Setting authentication Setting personal authentication information O : Configurable p: Partly configurable X : Not configurable...
  • Page 23: Power On / Off

    Power On / Off Power On / Off Switch on the power before operating the machine. The machine is ready for operation within 150 seconds after the power is switched on. It may take longer due to the image quality adjustment according to the machine condition.
  • Page 24: Interface Cables

    2 Product Overview Interface Cables When connecting the machine directly to a computer, use either the parallel interface or USB interface. When connecting to a network, use the Ethernet interface. Using the USB Interface The USB interface (optional) supports USB2.0. This section describes the installation procedure for the USB interface.
  • Page 25: Control Panel

    Control Panel Control Panel The following describes the names and functions of components on the control panel. # 15  Component Function Brightness dial Adjusts the brightness of the touch screen. Use this dial to adjust the brightness of touch screen when it is too dark to read. Touch screen This touch screen displays messages required for operation and buttons for various features.
  • Page 26 2 Product Overview Component Function <Interrupt> button Select this button to temporarily stop a continuous copy job or printing to give another job higher priority. During an interrupt, the interrupt indicator lights up. Pressing the <Interrupt> button again cancels the interrupt and the previous operation is resumed.
  • Page 27 Control Panel Customizing of the Control Panel You can customize the <Custom> buttons and items on the [All Services] screen. Assigning a Feature to the Custom Buttons By assigning a feature to the Custom buttons (<Copy>, <Custom 2>, and <Custom 3>), you can switch to that feature without returning to the [All Services] screen.
  • Page 28: Internal Fonts

    Internal Fonts The following fonts are available as standard. Refer to the manual in the PostScript Driver Library CD-ROM for the PostScript fonts. Stroke fonts (for PCL5 and HP-GL/2) • European Stroke fonts Outline fonts European HP-GL/2 Roman Sans Serif Arial Courier Bold Italic Arial Itaric...
  • Page 29 Internal Fonts PCL5 Muyngio Graphic Gothic Kungso R- Gothic Saemmul Muyngio T-Myungio Gothic T-Gothic R- Gothic TR-Gothic Graphic T-Graphic Kungso T-Kungso Saemmul T-Saemmul PCL5 Sou tai ESCP-K O : Standard fonts...
  • Page 31: Installation When Using Usb Port

    3 Installation When Using USB Port This chapter describes how to install the machine when using a USB interface. Preparations ....................30 Installation Procedure ................. 30...
  • Page 32: Preparations

    3 Installation When Using USB Port Preparations Prepare the following items to install the machine when using a USB interface. USB cable CentreWare Utilities CD-ROM (provided with the machine) PostScript3 kit (optional: when using Macintosh) Installation Procedure Installation Overview The machine can be connected directly to a computer using a USB cable. The following is the procedure to use a USB interface.
  • Page 33 Installation Procedure Configure the following items as necessary. Print Mode Configure the print language on the machine to match the received data. Enable when receiving a job using JCL commands. The JCL commands are independent of any print languages. A print language used in the next data can be set independently of the current print language.
  • Page 35: Installation When Using Tcp/Ip (Lpd/Port9100)

    4 Installation When Using TCP/ IP (LPD/Port9100) This chapter describes how to install the machine when using a TCP/IP (LPD/ Port9100) protocol. Preparations ....................34 Installation Procedure ................. 34...
  • Page 36: Preparations

    4 Installation When Using TCP/IP (LPD/Port9100) Preparations Prepare the following items to install the machine when using a TCP/IP (LPD/Port9100) protocol. TCP/IP network environment CentreWare Utilities CD-ROM (provided with the maChine) PostScript3 kit (optional: when using Macintosh) Installation Procedure Installation Overview The machine can be connected to a computer using a TCP/IP (LPD/Port9100) protocol.
  • Page 37 Installation Procedure 6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address.
  • Page 39: Installation When Using Netware

    5 Installation When Using NetWare This chapter describes how to use the machine when using a NetWare network. Preparations ....................38 Installation Procedure ................. 38...
  • Page 40: Preparations

    5 Installation When Using NetWare Preparations Prepare the following items to install the machine when using a NetWare network. NetWare server TCP/IP or NetBEUI network environment CentreWare Utilities CD-ROM (provided with the machine) Installation Procedure Installation Overview The machine supports a PServer mode both for the NetWare Directory Service and Bindery Service.
  • Page 41 Installation Procedure Configuration on the Machine The following describes the configuration procedure to connect the machine to a NetWare network. Note • The configuration can also be performed using CentreWare Internet Services or CentreWare Utilities. For information how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services"...
  • Page 42 5 Installation When Using NetWare 4) Select [LPD] and then select [Change Settings]. 5) Select [Port Status] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address. If an IP address is already set, this step is not necessary.
  • Page 43: Installation When Using Microsoft Network (Smb)

    6 Installation When Using Microsoft Network (SMB) This chapter describes how to install the machine when using a Microsoft Network (SMB). Preparations ....................42 Installation Procedure ................. 42...
  • Page 44: Preparations

    6 Installation When Using Microsoft Network (SMB) Preparations Prepare the following items to use the machine when using a Microsoft Network (SMB). TCP/IP or NetBEUI network environment CentreWare Utilities CD-ROM (provided with the machine) Installation Procedure Installation Overview The machine can be connected to computers using Microsoft Networks (SMB). Depending on the network environment, the machine may need to be configured with an IP address, subnet mask and gateway address.
  • Page 45 Installation Procedure Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 47: Installation When Using Internet Printing Protocol (Ipp)

    7 Installation When Using Internet Printing Protocol (IPP) This chapter describes how to install the machine when using a Internet Printing Protocol (IPP). Preparations ....................46 Installation Procedure ................. 46...
  • Page 48: Preparations

    7 Installation When Using Internet Printing Protocol (IPP) Preparations Prepare the following items to install the machine when using a Internet Printing Protocol (IPP). TCP/IP network environment CentreWare Utilities CD-ROM (provided with the machine) Installation Procedure Installation Overview The machine can be connected to computers using IPP. The following is the procedure to connect the machine to enable Internet Printing (IPP).
  • Page 49 Installation Procedure Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 51: Installation When Using Ethertalk

    8 Installation When Using EtherTalk This chapter describes how to install the machine when using EtherTalk network. Preparations ....................50 Installation Procedure ................. 50...
  • Page 52: Preparations

    8 Installation When Using EtherTalk Preparations Prepare the following items to install the machine when using EtherTalk interface. EtherTalk network environment PostScript3 kit (optional) Installation Procedure Installation Overview The machine can be connected to computers using an EtherTalk network. The following is the procedure to use EtherTalk. Configuration on the Machine Setting EtherTalk on the machine.
  • Page 53 Installation Procedure Select [Exit]. After the machine is restarted, print out [Settings List] to confirm that the EtherTalk port is enabled. For information how to print a setting list, refer to “Print Report/List” in Chapter 12 of the User Guide. Configure other EtherTalk settings as necessary.
  • Page 55: Using Centreware Internet Services

    9 Using CentreWare Internet Services This chapter describes how to use CentreWare Internet Services. Preparations ....................54 Installation Procedure ................. 54 Network Setting Items (Port/Protocol) for CentreWare Internet Services ...57...
  • Page 56: Preparations

    9 Using CentreWare Internet Services Preparations Prepare the following items to use CentreWare Internet Services. Computer supporting the TCP/IP protocol Configuration on the machine - IP address - Subnet mask Refer to "Problem Solving" (P.107) when any troubles occur during the configuration. Installation Procedure Installation Overview CentreWare Internet Services provides services such as displaying the status of the...
  • Page 57 Installation Procedure 5) Select [Internet Service - Port] and then select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address.
  • Page 58 9 Using CentreWare Internet Services Confirmation of the Configuration Connect to CentreWare Internet Services from a computer. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry (when the machine's IP address is 192.168.1.1) http://192.168.1.1/ Example of the Internet address entry (when the machine's Internet address is...
  • Page 59: Network Setting Items (Port/Protocol) For Centreware Internet Services

    Network Setting Items (Port/Protocol) for CentreWare Internet Services Network Setting Items (Port/Protocol) for CentreWare Internet Services CentreWare Internet Services enable you to alter various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Start Port] of the [Properties] tab, if an item that you want to set is not displayed.
  • Page 60: Ethernet

    9 Using CentreWare Internet Services Ethernet This section describes the settings for the Ethernet interface. Start a web browser. Enter the machine IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 61: Usb

    Network Setting Items (Port/Protocol) for CentreWare Internet Services This section describes the settings for the USB interface. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1 Example of the Internet address entry...
  • Page 62: Ethertalk

    9 Using CentreWare Internet Services EtherTalk This section describes the settings for EtherTalk. Note • EtherTalk can be set only when an optional PostScript3 kit is connected. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter>...
  • Page 63: Smb

    Network Setting Items (Port/Protocol) for CentreWare Internet Services This section describes the settings for SMB. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 64: Netware

    9 Using CentreWare Internet Services 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. NetWare This section describes the settings for NetWare. Start a web browser.
  • Page 65 Network Setting Items (Port/Protocol) for CentreWare Internet Services Select the [Enable] check box to enable the [TBCP Filter]. Note • The TBCP filter is set only when an optional PostScript3 kit is connected. Set the [Tree Name]. Note • The tree name is set only when used in the Directory Service. Set the [Context Name].
  • Page 66: Tcp/Ip

    9 Using CentreWare Internet Services TCP/IP This section describes the settings for TCP/IP. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter” key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry http://xxx.yyyy.zz.vvv/...
  • Page 67 Network Setting Items (Port/Protocol) for CentreWare Internet Services 5) Set [Domain Name 1 - 3]. 6) Set [Timeout]. 7) Select the [On] check box to enable [Dynamic DNS Update]. Set the WINS information. 1) Select the [DHCP] check box if using DHCP for [Get WINS Server Address]. 2) Set [Primary WINS Server Address].
  • Page 68: Lpd

    9 Using CentreWare Internet Services This section describes the settings for LPD. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter” key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry http://xxx.yyyy.zz.vvv/...
  • Page 69: Snmp

    Network Setting Items (Port/Protocol) for CentreWare Internet Services SNMP This section describes the settings for SNMP. Note • When managing the machine using a software such as the CentreWare, enable the SNMP port. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter”...
  • Page 70: Ipp

    9 Using CentreWare Internet Services This section describes the settings for the IPP port. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter” key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 71: Port9100

    Network Setting Items (Port/Protocol) for CentreWare Internet Services Port9100 This section describes the settings for the Port9100 port. Note • Enable the Port9100 port when using HP-UX. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter”...
  • Page 72: Ldap

    9 Using CentreWare Internet Services LDAP This section describes the settings for the LDAP port. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter” key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 73: E-Mail

    Network Setting Items (Port/Protocol) for CentreWare Internet Services E-mail Enabling the Ports This section describes the procedure to enable the ports that are used for the E-mail feature Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter”...
  • Page 74 9 Using CentreWare Internet Services Setting Items This section describes the setting items for the E-mail feature. Note • Click [Help] at the top right of the CentreWare Internet Services screen for details on the setting items. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter”...
  • Page 75 Network Setting Items (Port/Protocol) for CentreWare Internet Services Click [+] on the left of [Protocol Settings] to display the items in the folder. Click [TCP/IP]. Set [Host Name]. Set the DNS information. Note • The DNS settings are required when the addresses for a POP3 server and a SMTP server are set with the domain name rather than their IP addresses.
  • Page 76 9 Using CentreWare Internet Services Set the SMTP authentication method using the [SMTP Send Authentication] pull-down menu. Note • Set this item when using the E-mail, mail notice, or job completion notice feature. Set [SMTP Authentication User Name]. Note • Set this item when using the E-mail, mail notice, or job completion notice feature. The setting is not necessary for pop receiving.
  • Page 77: Http

    Network Setting Items (Port/Protocol) for CentreWare Internet Services HTTP This section describes the settings for the HTTP port. Start a web browser. Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the “Enter” key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 78 9 Using CentreWare Internet Services Encrypting HTTP Communication The communication data between the machine and computers on a network can be encrypted when using HTTP. The SOAP port, Internet service (HTTP) port, IPP port, and WebDAV port use HTTP. The SSL and TLS protocols are used to encrypt the communication data. Also, certificates for SSL and TLS are used to decrypt the data.
  • Page 79 Network Setting Items (Port/Protocol) for CentreWare Internet Services Click [General Security]. Select the [Enable] check box for [HTTPS]. Set [Port Number]. Reflect the values as the machine's setting values. 1) Click the [Apply New Settings]. 2) The right frame on the web browser will change to the machine reboot display. 3) Click [Reboot].
  • Page 80: Webdav

    9 Using CentreWare Internet Services WebDAV This section describes the settings for the WebDAV port. Start a web browser. Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the <Enter> key. Example of the IP address entry http://192.168.1.1/ Example of the Internet address entry...
  • Page 81: 10 E-Mail

    10 E-mail This chapter describes the configuration to utilize the services using e-mail on the machine. E-mail Overview..................80 Preparations ....................81 Installation Procedure ................. 82...
  • Page 82: E-Mail Overview

    Mail Notice Job Completion Notice Note • E-mail and E-mail printing features are only supported by ApeosPort C6550 I/C5540 I. • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center.
  • Page 83: Preparations

    Preparations Preparations The following items are required in order to use the E-mail feature. E-mail Mail Com- Item Description E-mail Printing Notice pletion Notice TCP/IP The TCP/IP address for the machine. address E-mail is exchanged using TCP/IP. Subnet Necessary when the network is mask divided into subnets.
  • Page 84: Installation Procedure

    10 E-mail Installation Procedure Installation Overview This section describes the configuration procedure to use the E-mail feature on the machine. The following two steps are necessary to use the E-mail feature. Enabling port and setting TCP/IP Set the machine to be able to use TCP/IP. Configuring E-mail Environment Set the items for E-mail on the machine.
  • Page 85 Installation Procedure 2) Select [TCP/IP - Get IP Address] and then select [Change Settings]. 3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server.
  • Page 86 10 E-mail 8) Select [Exit]. If [SMTP] has been selected for the [E-mail Receiving Protocol] Alias cannot be configured. A user can decide an account name (the left side of the @ mark). An address (the right side of the@ mark) is a combination of a host name and a domain name.
  • Page 87 Installation Procedure [POP3 Server Login Name] Enter the name to login to the POP3 server. [POP3 Server Password] Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save]. [POP3 Receiving Password Encryption] Select [On (APOP)] to encrypt the password.
  • Page 88 10 E-mail 2) Select [Exit]. Set the S/MINE information. 1) Select [PKI Settings (Public Key)]. 2) Select [S/MIME Settings] and set the following items. Device Certificate - S/MINE Link a certificate to the machine. For information about creating a certificate, refer to "HTTP"...
  • Page 89: 11 Using Scan Service

    11 Using Scan Service This chapter describes the configuration to utilize the scan services on the machine. Scan Service Overview................88 Configuration of E-mail ................89 Configuration of Scan to Mailbox ..............93 Configuration of Job Template..............98 Configuration of Scan to FTP/SMB............101 Configuration of the Job Flow ..............104...
  • Page 90: Scan Service Overview

    • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. • E-mail and Job Template Scanning, and Job Flow Scanning are only supported by ApeosPort C6550 I/C5540 I. E-mail Scanned documents can be converted into an electronic format and transmitted via E- mail.
  • Page 91: Configuration Of E-Mail

    Configuration of E-mail Configuration of E-mail Preparations Prepare the following to use the E-mail feature on the machine. Registering E-mail account An E-mail account for the machine needs to be registered to a mail server. Note • Information about mail account registration, contact your system administrator. Installation Overview This section describes the configuration procedure to use E-mail on the machine.
  • Page 92 11 Using Scan Service 9) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 93 Configuration of E-mail Set an E-mail address, host name, and domain name. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Machine E-mail Address/Host Name]. 4) Select [E-mail Address] and then select [Change Settings]. 5) Enter an E-mail address using the keyboard displayed. 6) Select [Save].
  • Page 94 11 Using Scan Service [POP3 Receiving Password Encryption] Select [On (APOP)] to encrypt the password. 2) Select [Save] and then press [Close]. Configure the E-mail transmission 1) Select [SMTP Server Settings] and then set the following items for the SMTP server.
  • Page 95: Configuration Of Scan To Mailbox

    Enabling Port and Setting TCP/IP When using Network Scan Utility 2 (Network Scan Driver and Mailbox Viewer 2) provided by Fuji Xerox, enable a salutation port and configure an IP address. When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator, enable a WebDAV port and an Internet service (HTTP) port, and configure an IP address.
  • Page 96 11 Using Scan Service 6) Select [Enabled] then select [Save]. When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [WebDAV] and then select [Change Settings].
  • Page 97 Configuration of Scan to Mailbox Registering a Mailbox The following describes the procedure to register a mailbox for storing scanned documents. Documents stored in a mailbox can be imported into a computer using a scan driver, CentreWare Internet Services or CentreWare EasyOperator. For information about how to import documents, refer to “Importing Scanned Data”...
  • Page 98 11 Using Scan Service Set a password. When setting a password 1) Select [On]. 2) Enter a password using the numeric keypad then select [Save]. The [Mailbox XXX - Create/Delete] screen appears. XXX indicates the mailbox number to register. Note •...
  • Page 99 Configuration of Scan to Mailbox Delete Documents with Expiry Date When an [Document Expiry Date] is set in [Stored Document Settings] under [System Settings], expired documents are deleted at the specified time. For information about the Document Expiry Date, refer to “Stored Document Settings” in Chapter 10 of the User Guide.
  • Page 100: Configuration Of Job Template

    11 Using Scan Service Configuration of Job Template Preparations The below environment is required to use the job template scan feature on the machine. ‑CentreWare Scan Service Installation Overview This section describes the configuration procedure to use the job template scan function on the machine. The following is the procedure to use the job template scanning.
  • Page 101 Configuration of Job Template Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
  • Page 102 11 Using Scan Service Reflect the values as the machine's setting values. 1) Click the [Apply New Settings]. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID is “11111” and the default password is “x-admin”. 3) The right frame on the web browser will change to the machine reboot display.
  • Page 103: Configuration Of Scan To Ftp/Smb

    Configuration of Scan to FTP/SMB Configuration of Scan to FTP/SMB Preparations Prepare the following to use the Scan to FTP/SMB feature. Using with FTP When using with FTP transmission, one of the following FTP servers and an account to FTP servers (login name and password) are required. Microsoft Windows Server 2003 FTP service of Microsoft Internet Information Server 6.0 Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, Microsoft...
  • Page 104 11 Using Scan Service Enabling Port and Setting TCP/IP In order to use Scan to FTP/SMB, enable a port (SMB or FTP client) and set the IP address. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services or CentreWare Utilities.
  • Page 105 Configuration of Scan to FTP/SMB 7) Select [Save]. 8) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as the above. Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the range from 0 to 255.
  • Page 106: Configuration Of The Job Flow

    In order to use the job flow scan function on the machine, the following software is required. Note • This feature is only available for ApeosPort C6550 I/C5540 I. CentreWare Easy Operator CentreWare Easy Operator is stored in the CentreWare Utilities CD-ROM provided with the machine.
  • Page 107 Configuration of the Job Flow 4) Select [SOAP] and then select [Change Settings]. 5) Select [Port Status] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Exit]. Enable the SNMP port. 1) Select [Network Settings]. 2) Select [Port Settings]. 3) Select [SNMP] and then select [Change Settings].
  • Page 108 11 Using Scan Service Configuration on the Computer The following describes the configuration for a computer. Install CentreWare EasyOperator on the computer. Refer to the manual contained in the CentreWare Utilities CD-ROM for the installation procedure.
  • Page 109: 12 Problem Solving

    12 Problem Solving This chapter describes how to troubleshoot network related problems, and important notes and restrictions. SMB ......................108 NetWare....................111 TCP/IP ...................... 115 CentreWare Internet Services ..............119 Scanner Features ..................120 E-Mail Features ..................121...
  • Page 110: Smb

    12 Problem Solving This section describes the troubleshooting, and notes and restrictions when using SMB. Troubleshooting The possible causes, check points, and remedies for problems when using SMB are as follows. When you cannot communicate with the printer Cause Check point Remedy The computer and the While [Search for Other...
  • Page 111 When you cannot delete documents from the [Printer] window Cause Check point Remedy You are trying to delete all Confirm whether you are Select the print data to be print data displayed in the trying to delete the print data deleted, and delete from the [Printer] window.
  • Page 112 12 Problem Solving When the [SMB (Spool)] is set to [Hard Disk]. All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back When the [SMB (Spool)] is set to [Off].
  • Page 113: Netware

    NetWare NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows. When you cannot print Cause Check point Remedy Network equipment (hubs, etc.) Check the network equipment to Set the machine's frame type to are not supporting automatic see if the data link indicator of the same type as the connected...
  • Page 114 12 Problem Solving Cause Check point Remedy Print data format and the print If the computer is running on environment settings on the Windows, set it not to output computer do not match. <Ctrl>-D. The number of print queues set Use NWADMIN from a computer Re-transmit the print data to the for the machine exceeds the...
  • Page 115 NetWare Cause Check point Remedy The directory tree name is not Print out the [System Settings Set the tree name. configured. List] to confirm if the tree name is specified. The context is not set. Print out the [System Settings Set the context.
  • Page 116 12 Problem Solving When no notification is received The possible causes, check points and remedies when no notification is received on the computer which instructed a print job are as follows. When the printing problems are not notified Cause Check point Remedy The user is not listed on the print Use PCONSOLE from a...
  • Page 117: Tcp/Ip

    TCP/IP TCP/IP This section describes the troubleshooting, and notes and restrictions when using TCP/ Troubleshooting The possible causes, check points, and remedies for problems when using TCP/IP (LPD) are as follows. When using Windows 95, Windows 98, or Windows Me Cause Status display / Check point / Remedy The machine is connected to...
  • Page 118 12 Problem Solving When using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 When you cannot print Cause Check point Remedy The IP address is incorrect Request your network Set a correct IP address on administrator to check the the machine.
  • Page 119 TCP/IP Notes and Restrictions The following are the notes and restrictions for using TCP/IP (LPD). Configuration on the Machine IP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator. Subnet Mask and Gateway addresses may be necessary depending on the network environment.
  • Page 120 12 Problem Solving While Printing When the [lpt (Spool)] is set to either [Hard Disk] or [Memory] If the transmitted print data size exceeded the available amount of either hard disk or memory, the print data will not be received. Note •...
  • Page 121: Centreware Internet Services

    CentreWare Internet Services CentreWare Internet Services Troubleshooting The possible causes, check points, and remedies for problems when using CentreWare Internet Services. Symptom Remedy Cannot connect to Is the machine working properly? CentreWare Internet Check if the machine is powered on. Services Is CentreWare Internet Services activated? Print out the [System Settings List] to confirm.
  • Page 122: Scanner Features

    12 Problem Solving Scanner Features Notes and Restrictions The following are the notes and restrictions for using the scanner features. Refer to the Readme contained in the CentreWare Utilities CD-ROM for the notes and restrictions on Network Scan Driver and Mailbox Viewer 2. Retrieving Documents from Mailbox When [Delete/Save Documents] is set to [Save], the same document can be accessed by multiple clients.
  • Page 123: E-Mail Features

    E-Mail Features E-Mail Features Troubleshooting This section describes causes and recommended remedies for errors that may occur while using the mail notice service, the E-mail printing and the E-mail feature. Symptom Remedy Cannot receive E-mail (E- Is the E-mail address for the machine configured? mail printing) Is [E-mail Receive] set to [Enabled]? Are IP addresses for the SMTP server and POP3 server (if...
  • Page 125: Index

    Index Symbols <All Services> button ........... 24 CentreWare EasyAdmin....... 19, 104 <C> (Clear) button ..........24 CentreWare EasyOperator........93 <Clear All> button ..........23 CentreWare Internet Services....16, 19, 54 <Confirmation> indicator........13 CentreWare Scan Service........98 <Copy>, <Custom 2>, <Custom 3> buttons ..24 CentreWare Utilities ..........
  • Page 126 Ethernet 10Base-T / 100Base-TX connector ..11 locking casters ............11 Ethernet II .............38 LPD ...............66 EtherTalk ..........15, 50, 60 LPD port............34, 39 exit cover ..............14 LPD protocol ............34 File Server Name ..........62 machine components ..........10 finisher tray ............14 Macintosh..............16 front cover ............11, 14 mailbox name............95 FTP ..............101 Mail exchange restrictions ........74...
  • Page 127 touch screen............23 transfer unit ............13 Receiving Protocol ..........73 Transport Protocol..........63 receiving protocol........... 84, 91 Tray 1 ..............11 Registering a mailbox .......... 95 Tray 2 ..............11 registering a mailbox..........19 Tray 3 ..............11 Response to Read Status (MDN) ......73 Tray 4 ..............
  • Page 129 Customer Response Sheet ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I Network Administrator Guide (DE3319E2-1) To improve our publications, we would appreciate your feedback regarding this guide. Please take a few moments to complete and return this form to us.
  • Page 131 ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I Network Administrator Guide DE3319E2-1 (Edition 1) Manual Group February 2005 Human Interface Design Development © Copyright 2004 by Fuji Xerox Co., Ltd. Fuji Xerox Co., Ltd.

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