Robotics Problems; Table 11 Robotics Problems - Quantum P1000 Series User Manual

Automated tape library
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Chapter 6 Troubleshooting

Robotics Problems

Table 11 Robotics
Problems
88
Robotics Problems
Table 11 provides corrective actions for problems with the robotics.
Problem
The robot does not move at
power up.
The gripper partially grips a
tape cartridge.
The bar code reader on the
gripper fails.
The robot times out or fails
during an operation.
ATL P1000 Series User's Guide
Corrective Action
Verify that all internal packing
1
materials were removed during
the installation procedure.
Check the Stop and Standby
2
buttons; be sure the library is on-
line and the Stop button is
released.
Issue a Move Cartridge command to
move the cartridge from the gripper to an
empty storage element.
Verify that nothing obstructs the
1
bar code reader.
Restart the library.
2
If the problem continues, contact an
authorized field service engineer.
Verify that the tape cartridge
1
involved in the operation is
properly positioned in the bin or
drive and ready to be picked.
Check that the robot is not
2
obstructed in any way.
Retry the operation.
3
If it still fails, contact an authorized field
service engineer.
6

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