Ocp Problems; Robotics Problems; Table 36 Ocp Problems; Table 37 Robotics Problems - Quantum px720 User Manual

OCP Problems

Table 36 OCP Problems

Robotics Problems

Table 37 Robotics Problems

Quantum PX720 User's Guide
Table 36 describes corrective actions for OCP problems.
4
Problem
The OCP is blank.
The OCP does not
respond to
buttons.
An error message
is displayed.
Table 37 describes corrective actions for robotics problems.
4
Problem
The robot does not
move at power up.
The gripper
partially grips a
tape cartridge.
The barcode reader
on the gripper
fails.
Common Problems and Solutions
Corrective Action
Confirm that power is on, then contact an
authorized Quantum field service engineer.
Contact an authorized Quantum field service
engineer.
Write down the details of the error message,
including the SK, ASC, and ASCQ numeric
values.
Press to clear the message.
Ok
Corrective Action
Make sure that all internal packing materials
(foam pads and tie wraps) have been removed.
Check the library state on the OCP or remote
management pages. If Door Open is displayed,
make sure the front door is closed. If
displayed, press
Start
Issue a Move Cartridge command to move the
cartridge from the gripper to an empty storage
slot from the remote management pages only.
Verify that nothing obstructs the reader.
Then, restart the library. If the problem
continues, contact an authorized Quantum field
service engineer.
Chapter 4 Troubleshooting
Stop
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is
187