Quantum ActiveScale P100E3 Support Manual

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with ActiveScale OS 6.0.2 software
P100E3 Support Guide
6-68925-03, Rev. A

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Summary of Contents for Quantum ActiveScale P100E3

  • Page 1 ActiveScale with ActiveScale OS 6.0.2 software P100E3 Support Guide 6-68925-03, Rev. A...
  • Page 2 Quantum ActiveScale™ P100E3 Support Guide, 6-68838-03, October 2021, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
  • Page 3: Table Of Contents

    ActiveScale™ P100E3 Support Guide Contents List of tables ..............3 List of figures .
  • Page 4 ActiveScale™ P100E3 Support Guide 4 System specifications............22 4.1 System specification summary .
  • Page 5: List Of Tables

    ActiveScale™ P100E3 Support Guide List of tables List of tables Table 1-1. System specification summary ........7 Table 2-2.
  • Page 6 ActiveScale™ P100E3 Support Guide List of tables...
  • Page 7: List Of Figures

    Figure 1-1. ActiveScale P100E3 system layout ....... . . 6...
  • Page 8: Document Summary

    ActiveScale™ P100E3 Support Guide 1 Document summary This chapter defines the scope of this document and provides a brief overview of the ActiveScale P100E3 system site requirements. Topics: • Scope on page 6 • Product overview on page 6 •...
  • Page 9: System Specification Summary

    ActiveScale™ P100E3 Support Guide 1.3 System specification summary The following table is a summary of specifications relevant to the ActiveScale P100E3 system. Table 1-1. System specification summary Condition (fully configured) Non-operating Operating Altitude -984 ft to 39,371 ft -984 ft to 10,000 ft...
  • Page 10: Component Overview

    11 2.1 P100E3 Node The P100E3 node provides the bulk data object storage for the ActiveScale P100E3 system. Each P100E3 node is equipped with 12 hard disk drives housed in a pull-out style drive tray. Figure 2-2. P100E3 Node 2.1.1 P100E3 node component identification...
  • Page 11: P100E3 Node Front And Rear View

    ActiveScale™ P100E3 Support Guide 2.1.1.1 P100E3 Node front and rear view 2.1.1.2 Physical port to Ethernet device mapping 2.1.1.3 P100E3 Node LEDs, buttons, and ports Table 2-2. P100E3 Node control panel LED and button descriptions Number Name Description LED action •...
  • Page 12: Replaceable Parts For P100E3 Nodes

    ActiveScale™ P100E3 Support Guide Table 2-2. P100E3 Node control panel LED and button descriptions (continued) Number Name Description LED action USB 2.0 port Connects to a USB device. Indicates items that require attention. • Solid amber— Can indicate the Fault following: –...
  • Page 13: Pull-Out Tabs

    The pull-out tab on the P100E3 node is located to the right of the SSD drive. 2.3 Mounting kits ActiveScale P100E3 systems ships with 1U kits. The following sections describe each of the available mounting kits for each component. 2.3.0.1 P100E3 node mounting kit The P100E3 node mounting kit 1U rails have the words “LEFT”...
  • Page 14: Parts Replacement Steps

    ActiveScale™ P100E3 Support Guide 3 Parts replacement steps The following sections describe replacement procedures for the ActiveScale P100E3. Topics: • P100E3 node part replacement instructions on page 12 • Mounting kit replacement instructions on page 20 3.1 P100E3 node part replacement instructions The following sections provide information about P100E3 node part replacement.
  • Page 15: Figure 3-3. Drive Tray Release Lever

    When it is safe to remove the drive, the state will change to Decommissioned. Important: Do not remove drives in the Decommissioning state. If the drive never reaches the Decommissioned state, contact Quantum Corporation support. • If the status is Decommissioned, proceed with physical drive replacement.
  • Page 16: Installing A 3.5 Inch Drive

    ActiveScale™ P100E3 Support Guide 3. Remove the necessary drives from the drive tray. Important: If you remove more than one drive, record the order that the drives were removed so that they can be placed back in the proper location. Consider labeling each drive.
  • Page 17: Replacing 2.5 Inch Drives

    ActiveScale™ P100E3 Support Guide again. Important: If the status does not change to Online, retry the replacement process or contact Quantum Corporation Support. 3.1.2 Replacing 2.5 inch drives Table 3-6. 2.5 inch drive replacement overview Required tools Personnel required Replacement time...
  • Page 18: Figure 3-6. Removing The 2.5 Inch Drive

    When it is safe to remove the drive, the state will change to Decommissioned. Important: Do not remove drives in the Decommissioning state. If the drive never reaches the Decommissioned state, contact Quantum Corporation support. If the status is Decommissioned, proceed with physical drive replacement. •...
  • Page 19: Installing A 2.5 Inch Drive

    Degraded, Decommissioning, or Decommissioned, wait for approximately 15 minutes and check again. Important: If the status does not change to Online, retry the replacement process or contact Quantum Support. 3.1.3 Replacing P100E3 Node PSUs Table 3-7. P100E3 node PSU replacement overview...
  • Page 20: Replacing P100E3 Nodes

    ActiveScale™ P100E3 Support Guide Figure 3-7. PSU failure (left) and online PSU (right) icons 3.1.4 Replacing P100E3 Nodes Caution: The P100E3 Node weighs 87 lbs (39.46 kg). Two people are required to move it. Table 3-8. P100E3 Node replacement overview Required tools Personnel required Replacement time...
  • Page 21: Installing A P100E3 Node

    ActiveScale™ P100E3 Support Guide f. A pop-up appears asking you to confirm that all other nodes in the system are healthy. If so, type the password for and click Shutdown. admin g. Wait for ActiveScale SM to display a notification in a green banner indicating that the node was shut down successfully: h.
  • Page 22: Mounting Kit Replacement Instructions

    63. 6. Power on the P100E3 Node using the power button on the front panel. 7. If Quantum Corporation support is not onsite, contact customer support for the final post-replacement procedures for bringing the P100E3 Node online. 3.2 Mounting kit replacement instructions ActiveScale systems can use different rail kits for each component.
  • Page 23 ActiveScale™ P100E3 Support Guide 3. Align the mounting kit left rail with the rack rear vertical rail. 4. Press the tab marked “PUSH” to secure the rail to the rack. Repeat these steps to install the right mounting kit rail. 5.
  • Page 24: System Specifications

    23 • Solid state drive specifications on page 24 4.1 System specification summary The following table is a summary of specifications relevant to the ActiveScale P100E3 system. Table 4-9. System specification summary Condition (fully configured) Non-operating Operating Altitude...
  • Page 25: Hard Disk Drive Specifications (P100E3 Nodes)

    348 lbs (157.8 kg)174 lbs (118.38 kg) 4.3 Hard disk drive specifications (P100E3 Nodes) The following tables list the specifications for the Quantum Corporation qualified hard disk drives contained within the P100E3 Nodes. Table 4-11. 12 TB hard disk drive specification summary...
  • Page 26: Solid State Drive Specifications

    Type 1.Only hot swappable after decommissioning. 4.4 Solid state drive specifications The following table displays the Quantum Corporation qualified solid state drives (SSD) contained within the P100E3 Nodes. Table 4-13. 480 GB solid state drive specification summary Condition...
  • Page 27 ActiveScale™ P100E3 Support Guide...
  • Page 28: Contacting Support

    ActiveScale™ P100E3 Support Guide Contacting Support Contacting Support For further assistance, contact the Quantum Corporation Support Center. Region Support Contact North America 1-800-284-5101 (toll free) +1-720-249-5700 EMEA +1-800-7826-8888 (toll free) +49 6131 324 185 Asia Pacific +800-7826-8887 (toll free) +603-7953-3010 For World Wide Support https://www.quantum.com/support...

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