Optional Services - HPE ProLiant DL380 Gen11 User Manual

Item Item LED LED
1 Fault/Locate
2 Online/Activity
Setup Setup
Subtopics Subtopics

Optional services

Optional services
Setting up the server Setting up the server
Optional services Optional services
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages
tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single
package. A number of service level options are available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with easy‑to‑buy, easy‑to‑use support
packages that will help you make the most of your server investments. Some of the HPE support services for hardware, software, or both
are:
HPE Pointnext Tech Care – Keep systems running.
The time commitment for this service might vary depending on the site's geographical region. For more service information available at
your site, contact your local HPE support center
Deployment service for both hardware and software.
HPE Education Services – Help train your IT staff.
For more information on HPE support services, see the HPE Pointnext website:
https://www.hpe.com/services https://www.hpe.com/services
Status Status Definition Definition
Solid amber
Solid blue
Flashing amber/blue (1
flash per second)
Flashing amber (1 flash per
second)
Off
Solid green
Flashing green (1 flash per
second)
Flashing green (4 flashes
per second)
Off
HPE support center.
Drive has failed, unsupported, or invalid.
Drive is operating normally and being identified by a management
application.
Drive has failed, or a predictive failure alert is received for the drive. The
drive has also been identified by a management application.
Drive predictive failure alert is received. Replace the drive as soon as
possible.
Drive is operating normally and is not identified by a management
application.
Drive is online and has no activity.
Drive is doing one of the following:
Rebuilding or performing a RAID
Erasing
Drive is operating normally and has activity.
Drive is not configured by a RAID controller or is a spare drive.
HPE ProLiant DL380 Gen11 Server User Guide 30