Page 1 HPE ProLiant DL388 Gen10 Server Maintenance and Service Guide (China Only) Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 2 © Copyright 2017-2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Chassis Intrusion Detection Switch spare part............... 28 Accelerator and GPU options spare parts................28 Rear serial port interface spare part..................28 HPE 12Gb DL380 Gen10 SAS Expander Card spare part.............28 Energy pack spare parts......................28 Power module spare parts......................29 LFF I/O UID spare parts......................29 HPE Trusted Platform Module 2.0 spare part.................29...
Page 4 Removing and replacing a power supply blank................. 50 Removing and replacing the AC power supply..................51 Removing and replacing the HPE 800W Flex Slot Scalable Persistent Memory Power Supply..51 Removing the air baffle........................52 Removing and replacing the Scalable Persistent Memory air baffle..........53 Removing and replacing the primary or secondary PCIe riser cages..........
Page 5 Drive bay numbering........................130 Drive bay numbering: Smart Array controller................131 Drive bay numbering: SAS expander................... 132 Drive bay numbering: NVMe drives..................135 uFF drive bay numbering......................135 Riser components..........................136 HPE Flex Slot Power Supply with Integrated Battery Backup Unit components and LED....140...
Page 6 Mechanical specifications........................157 Power supply specifications......................158 HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply........158 HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply........159 HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply........160 HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply.........
Page 7: Illustrated Parts Catalog
Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website. Item Description Air baffle spare parts on page 8 Access panel spare parts on page 8 Tertiary PCI riser cage spare part on page 8 Primary and secondary PCI riser cage spare part on page 8...
Page 8: Air Baffle Spare Parts
Item Description Rear 2 SFF/miscellaneous blanks and bracket kit spare parts on page 10 Fan blank, Smart Storage Battery latch, and PCIe retainer kit spare parts on page 10 Optical drive blank spare part on page 10 * Not shown For more information, see Removal and replacement procedures on page 40.
Page 9: Fan Cage Spare Part
Description Spare part number SFF standard left and right chassis ears kit 875083-001 LFF power/UID left and right chassis ears kit 875084-001 Fan cage spare part Customer self repair on page 31: mandatory Description Spare part number Fan cage 875055-001 2U bezel spare part Customer self repair on page 31: mandatory Description...
Page 10: System Components
Description Spare part number Rear miscellaneous blanks kit 875067-001 4 LFF backplane bracket (3) — Rear 2 SFF serial blank — Secondary PCI blank — PCI riser cage blank for optional board — PCI riser cage blank for optional board, with screw —...
Page 11 Item Description DIMM spare parts on page 12 Processor spare parts on page 12 31XX processor spare parts on page 13 41XX processor spare parts on page 13 51XX processor spare parts on page 13 61xx processor spare parts on page 13 81xx processor spare parts on page 14 Heatsink spare parts on page 16 Power supply spare parts on page 16...
Page 12: Dimm Spare Parts
P06189-001 DIMM, 64GB PC4-2933Y-L, 2Gx4 P06190-001 DIMM, 64GB PC4-2933Y-R, 4Gx4 P06192-001 DIMM, 128GB PC4-2933Y-L, 2Gx4 P06191-001 HPE 16GB NVDIMM spare part Customer self repair on page 31: mandatory Description Spare part number NVDIMM 16GB 1Rx4 NN4-2666V-R 874540-001 Processor spare parts...
Page 13 First Generation Intel Xeon Scalable Processors 31XX processor spare parts Customer self repair on page 31: no Description Spare part number 1.75-GHz Intel Xeon-B 3104 processor 875709-001 1.75-GHz Intel Xeon-B 3106 processor 875710-001 41XX processor spare parts Customer self repair on page 31: no Description Spare part number 1.8-GHz Intel Xeon-S 4108 processor...
Page 14 Description Spare part number 2.0-GHz Intel Xeon-G 6138 processor 874735-001 2.3-GHz Intel Xeon-G 6140 processor 874734-001 2.3-GHz Intel Xeon-G 6140M processor 878084-001 2.6-GHz Intel Xeon-G 6142 processor 874733-001 2.6-GHz Intel Xeon-G 6142M processor 878085-001 2.8-GHz Intel Xeon-G 6143 processor 882169-001 3.5-GHz Intel Xeon-G 6144 processor 875725-001 3.2-GHz Intel Xeon-G 6146 processor...
Page 15 Description Spare part number 1.90-GHz Intel Xeon-B 3204 processor P11604-001 42XX processor spare parts Customer self repair on page 31: no Description Spare part number 2.1-GHz Intel Xeon-S 4208 processor P11605-001 2.2-GHz Intel Xeon-S 4210 processor P11606-001 2.2-GHz Intel Xeon-S 4214 processor P11607-001 2.2-GHz Intel Xeon-S 4214Y processor P11636-001...
Page 16: Heatsink Spare Parts
Description Spare part number 2.8-GHz Intel Xeon-G 6242 processor P11616-001 3.6-GHz Intel Xeon-G 6244 processor P11617-001 2.5-GHz Intel Xeon-G 6248 processor P11618-001 2.1-GHz Intel Xeon-G 6252 processor P11619-001 3.1-GHz Intel Xeon-G 6254 processor P11620-001 82xx processor spare parts Customer self repair on page 31: no Description Spare part number 2.2-GHz Intel Xeon-G 8253 processor...
Page 17: Controller Spare Parts
Description Spare part number HPE 800W Flex Slot Universal Hot Plug Low Halogen 866727-001 Power Supply HPE 800W Flex Slot -48VDC Hot Plug Low Halogen 866728-001 Power Supply HPE 500W Flex Slot Platinum Hot-plug Low Halogen 866729-001 Power Supply HPE 800W Flex Slot Platinum Hot Plug Low Halogen...
Page 18: Pci Riser Board Spare Parts
HPE SN1200E 16Gb 1p FC HBA 870001-001 HPE SN1200E 16Gb 2p FC HBA 870002-001 HPE 82Q 8Gb Dual Port PCI-e FC HBA 489191-001 HPE StoreFabric SN1100E 4p 16Gb FC HBA 853008-001 HPE StoreFabric 84E 4-port 8Gb FC HBA 780686-001...
Page 19: Flexiblelom Adapter Spare Parts
FlexibleLOM adapter spare parts Customer self repair on page 31: mandatory Description Spare part number HPE InfiniBand FDR/EN 40Gb 2-port, 544+ FLR- 764737-001 QSFP Adapter HPE InfiniBand FDR/EN 40Gb 2-port, 544+ QSFP 764736-001 Adapter System board spare parts Customer self repair on page 31: optional...
Page 20 Rear serial port interface spare part on page 28 Accelerator and GPU options spare parts on page 28 HPE 12Gb DL380 Gen10 SAS Expander Card spare part on page 28 Energy pack spare parts on page 28 Power module spare parts on page 29 LFF I/O UID spare parts on page 29* HPE Trusted Platform Module 2.0 spare part on page 29*...
Page 21: Drive Spare Parts
For more information, see Removal and replacement procedures on page 40. Drive spare parts Hot-plug drive spare parts Customer self repair on page 31: mandatory Description Spare part number 1TB SAS 7.2K SFF SC DS HDD 832984-001 1TB SAS 7.2K SFF SC 512e DS HDD 765872-001 1TB SATA 7.2K LFF SC DS HDD 862128-001...
Page 22 Description Spare part number 8TB SAS 7.2K LFF SC 512e DS HDD 820032-001 10TB SAS 7.2K LFF SC He 512e DS HDD 857965-001 10TB SAS 7.2K LFF DS He LP HDD P11186-001 10TB SAS 7.2K LFF DS He ST HDD P11187-001 14TB SAS 7.2K LFF DS He SC HDD P11188-001...
Page 23 Description Spare part number 400GB NVMe x4 MU SFF SCN SSD 765063-001 800GB NVMe x4 WI SFF SCN SSD 765060-001 800GB NVMe x4 MU SFF SCN SSD 765064-001 800GB NVMe x4 MU SFF SCN DS SSD P10648-001 960GB NVMe x4 RI SFF SCN DS SSD P10645-001 960GB NVMe x4 RI SFF SCN DS SSD P10652-001...
Page 24 Description Spare part number 120GB SATA RI uFF Dual M.2 Kit 831995-001 120GB SATA RI uFF M.2 Kit 781565-001 340GB SATA RI uFF Dual M.2 Kit 781566-001 340GB SATA RI uFF M.2 Kit 781566-001 Solid state drive SAS spare parts Customer self repair on page 31: mandatory Description Spare part...
Page 25 Description Spare part number 1.6TB SAS WI SFF SC DS SSD P09949-001 1.6TB SAS WI SFF SC DS SSD P06604-001 1.92TB SAS RI SFF SC DS SSD P06597-001 1.92TB SAS RI SFF SC SSD 817051-001 1.92TB SAS RI SFF SC VS DS SSD P10638-001 1.92TB SAS MU SFF SC VS DS SSD P10607-001...
Page 26 Description Spare part number 400GB SATA 6G WI LFF SCC DS SSD 872513-001 400GB SATA WI SFF SC SSD 805387-001 400GB SATA WI LFF SCC SSD 805388-001 480GB SATA RI LFF SCC DS SSD P09845-001 480GB SATA 6G RI SFF SC DS SSD 868926-001 480GB SATA 6G MU SFF SC DS SSD 872518-001...
Page 27: Fan Spare Parts
Description Spare part number 1.6TB SATA 6G RI LFF SCC DS SSD 869582-001 1.92TB SATA MU SFF SC DS SSD P09912-001 1.92TB SATA MU LFF SCC DS SSD P09913-001 1.92TB SATA MU LFF LPC DS SSD P09914-001 1.92TB SATA RI LFF SCC DS SSD P09848-001 1.92TB SATA RI SFF RW DS SSD P09849-001...
Page 28: Chassis Intrusion Detection Switch Spare Part
Customer self repair on page 31: mandatory Description Spare part number Rear serial port interface 875571-001 HPE 12Gb DL380 Gen10 SAS Expander Card spare part Customer self repair on page 31: optional Description Spare part number HPE 12Gb DL380 Gen10 SAS Expander Card spare...
Page 29: Power Module Spare Parts
875088-001 HPE Trusted Platform Module 2.0 spare part Customer self repair on page 31: no Description Spare part number HPE Trusted Platform Module 2.0 Gen 10 kit, TAA 872159-001 Cable spare parts Customer self repair on page 31: mandatory Description...
Page 30 Description Spare part number Slim SAS NVMe direct attach cables kit 875092-001 HPE Smart Array type-a controller to 12G SAS 875093-001 expander cable kit Expander Host Controller Cable Set 784629-001 MIni-SAS to 12G SAS expander cable kit 875094-001 Data cables kit...
Page 31: Customer Self Repair
Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
Page 32 Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué...
Page 33 essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Page 34 Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
Page 35 componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Page 36 Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças CSR: • Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Page 37 Customer self repair...
Page 38 Customer self repair...
Page 39 Customer self repair...
Page 40: Removal And Replacement Procedures
Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • T-30 Torx screwdriver Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.
Page 41: Server Warnings And Cautions
This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.
Page 42: Extend The Server From The Rack
This method initiates a controlled shutdown of applications and the OS before the server enters standby mode. • Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode. This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.
Page 43: Access The Product Rear Panel
Procedure 1. Power down the server. 2. Extend the server from the rack. 3. Disconnect the cabling and remove the server from the rack. For more information, see the documentation that ships with the rack mounting option. 4. Place the server on a sturdy, level surface. Access the product rear panel Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack.
Page 44: Remove The Access Panel
Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 45 • Extend the server from the rack (Extend the server from the rack on page 42). • Remove the server from the rack (Remove the server from the rack on page 42). 4. Remove the access panel (Remove the access panel on page 44). 5.
Page 46: Removing The Bezel
Removing the bezel Procedure Remove the component as indicated. Removing and replacing a drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.
Page 47: Removing And Replacing An Nvme Drive
Procedure 1. Back up all server data on the drive. 2. Determine the status of the drive from the drive LED definitions (SAS/SATA drive components and LEDs on page 125). 3. Remove the drive. To replace the component, reverse the removal procedure. Removing and replacing an NVMe drive An NVMe SSD is a PCIe BUS device.
Page 48: Removing And Replacing An M.2 Ssd
6. Reconfigure the Persistent Memory Option settings. For more information, see the HPE Scalable Persistent Memory User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs). 7. If necessary, restore the backed-up data to the logical NVDIMMs from the alternative storage.
Page 49: Removing And Replacing The Hot-Plug Fan
To replace the component, reverse the removal procedure. Removing and replacing the hot-plug fan Procedure 1. Extend the server from the rack (Extend the server from the rack on page 42). 2. Remove the access panel (Remove the access panel on page 44). CAUTION: Do not operate the server for long periods with the access panel open or removed.
Page 50: Removing And Replacing A Power Supply Blank
To replace the component, reverse the removal procedure. Removing and replacing a power supply blank WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Page 51: Removing And Replacing The Ac Power Supply
To replace the component, reverse the removal procedure. Removing and replacing the HPE 800W Flex Slot Scalable Persistent Memory Power Supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Page 52: Removing The Air Baffle
WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. To replace the component, reverse the removal procedure. Removing the air baffle CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost.
Page 53: Removing And Replacing The Scalable Persistent Memory Air Baffle
To replace the component, reverse the removal procedure. Removing and replacing the Scalable Persistent Memory air baffle CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
Page 54: Removing And Replacing The Primary Or Secondary Pcie Riser Cages
6. Remove the baffle intake, if needed. To replace the component, reverse the removal procedure. Removing and replacing the primary or secondary PCIe riser cages CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
Page 55: Removing And Replacing The Tertiary Pcie Riser Cage
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect any external cables that are connected to the expansion board. 4. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 42). •...
Page 56: Removing And Replacing The Pcie Riser Blank
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect any external cables that are connected to the expansion board. 4. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 42). •...
Page 57 3. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 42). • Remove the server from the rack (Remove the server from the rack on page 42). 4. Remove the access panel (Remove the access panel on page 44). 5.
Page 58: Removing And Replacing The Pcie Riser Board
Removing and replacing the PCIe riser board Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 59: Removing And Replacing An Expansion Slot Blank
To replace the component, reverse the removal procedure. Removing and replacing an expansion slot blank WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power.
Page 60: Removing And Replacing An Expansion Board
3. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 42). • Remove the server from the rack (Remove the server from the rack on page 42). 4. Remove the access panel (Remove the access panel on page 44). 5.
Page 61: Removing And Replacing The Fan Cage
5. Remove the access panel (Remove the access panel on page 44). 6. Disconnect any internal cables that are connected to the expansion board. 7. If any full-length expansion boards are installed, release the full-length expansion board retainer (Release the full-length expansion board retainer on page 44). 8.
Page 62: Removing And Replacing The Flexiblelom
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table in the server user guide.
Page 63: Removing And Replacing The Small Form Factor Universal Media Bay
To replace the component, reverse the removal procedure. Removing and replacing the small form factor universal media bay Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 64: Removing And Replacing The Lff Power Switch Module
To replace the component, reverse the removal procedure. Removing and replacing the LFF power switch module Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 65: Removing And Replacing The Sff Optical Drive
To replace the component, reverse the removal procedure. Removing and replacing the SFF optical drive Procedure Power down the server (Powering down the server on page 41). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: •...
Page 66 Remove the optical drive bracket, for use with the replacement optical drive. 10. Before replacing the component, install the optical drive bracket, retained from the optical drive you are replacing. Removal and replacement procedures...
Page 67: Removing And Replacing The Lff Optical Drive
To replace the component, reverse the removal procedure. Removing and replacing the LFF optical drive Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 68: Removing And Replacing The 8-Sff Drive Cage
To replace the component, reverse the removal procedure. Removing and replacing the 8-SFF drive cage Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 69: Removing And Replacing The 8-Sff Drive Backplane
To replace the component, reverse the removal procedure. Removing and replacing the 8-SFF drive backplane Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 70: Removing And Replacing The 2-Sff Front Drive Cage
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF front drive cage Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 71: Removing And Replacing The 2-Sff Rear Drive Bay And Riser Cage
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF rear drive bay and riser cage Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 72: Removing And Replacing The 2-Sff Drive Cage
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF drive cage Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 73: Removing And Replacing The 2-Sff Rear Drive Backplane
To replace the component, reverse the removal procedure. Removing and replacing the 2-SFF rear drive backplane Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 74: Removing And Replacing A 4 Lff Midplane Cage
To replace the component, reverse the removal procedure. Removing and replacing a 4 LFF midplane cage Procedure Power down the server (Powering down the server on page 41). Remove all power: a. Disconnect each power cord from the power source. b.
Page 75: Removing And Replacing A Three-Bay Lff Rear Drive Cage
Removing and replacing a three-bay LFF rear drive cage Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 76: Removing And Replacing The Lff Backplane Assembly
To replace the component, reverse the removal procedure. Removing and replacing the LFF backplane assembly Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 77: Removing And Replacing A Front Lff Drive Backplane
To replace the component, reverse the removal procedure. Removing and replacing a front LFF drive backplane Procedure 1. Power down the server(Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 78: Removing And Replacing The 3-Lff Rear Drive Backplane
9. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the 3-LFF rear drive backplane Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 79: Removing And Replacing A Rear Serial Port Interface (Primary/Secondary)
• Extend the server from the rack (Extend the server from the rack on page 42). • Remove the server from the rack (Remove the server from the rack on page 42). 4. Remove the access panel (Remove the access panel on page 44). 5.
Page 80: Removing And Replacing A Rear Serial Port Interface (Tertiary Riser)
To replace the component, reverse the removal procedure. Removing and replacing a rear serial port interface (tertiary riser) Procedure Power down the server (Powering down the server on page 41). Remove all power: a. Disconnect each power cord from the power source. b.
Page 81: Removing And Replacing An Sff Power Switch Module
To replace the component: Install the serial port interface. Connect the cable. 10. Install the riser. Removing and replacing an SFF power switch module Procedure 1. Power down the server (Powering down the server on page 41). 2. Do one of the following: •...
Page 82: Removing And Replacing An Lff Chassis Ear With Power/Uid
To replace the component, reverse the removal procedure Removing and replacing an LFF chassis ear with power/UID Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 83 6. Remove the cable protection panel. 7. Remove the chassis ear. Removal and replacement procedures...
Page 84: Removing And Replacing An Sff Standard Chassis Ear
To replace the component, reverse the removal procedure. Removing and replacing an SFF standard chassis ear Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 85: Removing And Replacing A Gpu Enablement Board
To replace the component, reverse the removal procedure. Removing and replacing a GPU enablement board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not shut off system power.
Page 86: Removing And Replacing A Dimm
• Removing and replacing the primary or secondary PCIe riser cages on page 54 • Removing and replacing the tertiary PCIe riser cage on page 55 8. Disconnect the power cable from the GPU. 9. Remove the GPU enablement board from the GPU-enabled riser cage. •...
Page 87: Dimm-Processor Compatibility
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 42). • Remove the server from the rack (Remove the server from the rack on page 42).
Page 88 CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning this procedure. CAUTION: Failure to properly handle DIMMs can cause damage to DIMM components and the system board connector. To identify NVDIMMs installed in the server, see "NVDIMM identification" Prerequisites Before replacing memory, read the memory configuration and population guidelines in the server user guide.
Page 89: Nvdimm-Processor Compatibility
(such as disintegrate, pulverize, melt, incinerate, or shred) The NVDIMM-N Sanitize options are intended to meet the Purge level. For more information on sanitization for NVDIMMs, see the following sections in the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs): •...
Page 90: Nvdimm Relocation Guidelines
NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) is available for download from the NIST website (http://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-88r1.pdf). NVDIMM relocation guidelines Requirements for relocating NVDIMMs or a set of NVDIMMs when the data must be preserved • The destination server hardware must match the original server hardware configuration. •...
Page 91: Configuring The Server For Nvdimms
Extend or remove the server. Remove the access panel. Remove all components necessary to access the server DIMM slots and the HPE Smart Storage Battery. For more information, see the server maintenance and service guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise-docs).
Page 92: Removing And Replacing An Energy Pack
This server supports the installation of a centralized backup power source option to back up write cache content on P-class HPE Smart Array controllers in case of an unplanned server power outage. Use this procedure to remove and replace either the HPE Smart Storage battery or the HPE Smart Storage Hybrid Capacitor.
Page 93: Removing And Replacing A Type -A Smart Array Controller
To replace the component, reverse the removal procedure. Removing and replacing a type -a Smart Array Controller Procedure 1. Power down the server (Powering down the server on page 41). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 94 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
Page 95: Removing And Replacing The System Board
For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing the system board Procedure Removing the system board Power down the server (Powering down the server on page 41). Remove all power: a.
Page 96 a. Allow the heatsink to cool. b. Using a T-30 Torx screwdriver, loosen the heatsink nuts. c. Lift the processor heatsink assembly up and away from the system board. d. Turn the processor heatsink assembly over on a work surface with the processor facing up. e.
Page 97 19. Install the processor heatsink assembly: a. Locate the Pin 1 indicator on the processor carrier and the socket. b. Align the processor heatsink assembly with the heatsink alignment pins and gently lower it down until it sits evenly on the socket. The heatsink alignment pins are keyed.
Page 98: Re-Entering The Server Serial Number And Product Id
IMPORTANT: Install all components with the same configuration that was used on the failed system board. Install all components removed from the failed system board. 21. Install the access panel. 22. Install the power supplies. 23. Power up the server. 24.
Page 99: Restoring Logical Nvdimms After System Board Replacement
The configuration and data on the logical NVDIMMs will be restored during the system boot process. HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.
Page 100: Troubleshooting
• Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...
Page 101: Diagnostic Tools
Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...
Page 102: Secure Boot
Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.
Page 103: Intelligent Provisioning
Intelligent Provisioning 3.30 and later includes HPE SMB Setup. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE SMB Setup mode. NOTE: After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10.
Page 104: Intelligent Provisioning Operation
Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously...
Page 105: Usb Support
HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.
Page 106: Hpe Infosight For Servers Overview
The Storage Command Line Interface (StorCLI) tool is the command line management software designed for the HPE Smart Array MR controller. StorCLI is a command line interface that is designed to be easy to use, consistent, and easy to script.
Page 107: Component Identification
Component identification Front panel components SFF front panel components Item Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 Drives 1-8 Serial label pull tab or optional Systems Insight Display iLO service port USB 3.0 port Universal media bay components Item Description...
Page 108 12-drive LFF front panel components Item Description Drive bays 8-drive LFF model front panel components Item Description Drives (optional) LFF power switch module Drive bays LFF power switch module components Component identification...
Page 109: Front Panel Leds And Buttons
Item Description Optical disk drive Serial label pull tab USB 3.0 port iLO service port Video display port Front panel LEDs and buttons SFF front panel LEDs and button Item Description Status Solid green = System on Power On/Standby button and system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
Page 110 Item Description Status Solid green = Link to network NIC status LED* Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity Solid blue = Activated UID button/LED* Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress •...
Page 111 Item Description Status Solid green = Normal Health LED* Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical** Solid green = System on Power On/Standby button and system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
Page 112 LFF power switch module LEDs and button Item Description Status Solid blue = Activated UID button/LED* Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...
Page 113: Uid Button Functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.
Page 114: Systems Insight Display Combined Led Descriptions
Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
Page 115 Systems Insight Display Health System Status LED and color power LED One or more of the following Processor (amber) Amber conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.
Page 116: Rear Panel Components
Systems Insight Display Health System Status LED and color power LED One or more of the following Power supply (amber) Amber Green conditions may exist: • Redundant power supply is installed and only one power supply is functional. • AC power cord is not plugged into redundant power supply.
Page 117: Rear Panel Leds
Item Description Serial port (optional)* 1Gb RJ-45 ports 1–4 iLO management port USB 3.0 ports FlexibleLOM slot *When a tertiary riser cage is installed as shown, the serial port can installed in riser slot 6. Rear panel LEDs Item Description Status UID LED Off = Deactivated...
Page 118: System Board Components
System board components Item Description FlexibleLOM connector System maintenance switch Primary PCIe riser connector Front display port/USB 2.0 connector Table Continued Component identification...
Page 119: System Maintenance Switch Descriptions
Item Description x4 SATA port 1 x4 SATA port 2 x2 SATA port 3 x1 SATA port 4 Optical disk drive/SATA port 5 Front power/USB 3.0 connector Drive backplane power connectors Energy pack connector Chassis intrusion detection connector Drive backplane power connector Micro SD card slot Dual internal USB 3.0 ports Type-a Smart Array connector...
Page 120: Dimm Label Identification
Position Default Function — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.
Page 121: Dimm Slot Locations
L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/ support/DDR4SmartMemoryQS). DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines.
Page 122 — For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). NVDIMM 2D Data Matrix barcode The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or other device.
Page 123: Nvdimm Led Identification
NVDIMM LED identification Item LED description LED color Power LED Green Function LED Blue NVDIMM-N LED combinations State Definition NVDIMM-N Power LED NVDIMM-N Function LED (green) (blue) AC power is on (12V rail) but the NVM controller is not working or not ready. AC power is on (12V rail) and the NVM controller is ready.
Page 124: Processor, Heatsink, And Socket Components
State Definition NVDIMM-N Function LED The save operation is in progress. Flashing The NVDIMM-N finished saving and battery is still turned Solid or On on (12 V still powered). The NVDIMM-N has an internal error or a firmware Fast-flashing update is in progress. For more information about an NVDIMM-N internal error, see the IML.
Page 125: Sas/Sata Drive Components And Leds
SAS/SATA drive components and LEDs Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED •...
Page 126 CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not remove LED flashes to indicate that the device is still in use. Removing the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data. Item LED Status Definition...
Page 127: Uff Drive Components And Leds
Item LED Status Definition Flashing green The drive ejection request is pending. The drive has been ejected. uFF drive components and LEDs Item Description Status Locate • Off—Normal • Solid blue—The drive is being identified by a host application • Flashing blue—The drive firmware is being updated or requires an update uFF drive ejection latch...
Page 128: Fan Bay Numbering
Item Description Status Drive status LED • Off—The drive is not configured by a RAID controller • Solid green—The drive is a member of one or more logical drives • Flashing green (4 Hz)—The drive is operating normally and has activity •...
Page 129: Drive Box Identification
Drive box identification Front boxes Item Description Box 1 Box 2 Box 3 Item Description Box 1 Box 2 Box 3 Rear boxes Item Description Box 4 Box 5 Box 6 Component identification...
Page 130: Drive Bay Numbering
Item Description Box 4 Box 6 Midplane box (LFF only) Item Description Box 7 Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: • To a controller ◦ Embedded controllers use the onboard SATA ports. ◦...
Page 131: Drive Bay Numbering: Smart Array Controller
Drive bay numbering: Smart Array controller When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. Component identification...
Page 132: Drive Bay Numbering: Sas Expander
Drive bay numbering: SAS expander Drive numbering through a SAS Expander is continuous. • SAS expander port 1 always connects to port 1 of the controller. • SAS expander port 2 always connects to port 2 of the controller. • SAS expander port 3 = drive numbers 1-4.
Page 133 • SAS expander port 7 = drive numbers 17-20. • SAS expander port 8 = drive numbers 21-24. • SAS expander port 9 = drive numbers 25-28. Common configuration examples: When any stacked 2SFF drive configuration is connected to the SAS expander, the drive numbering skips the second number to allow uFF drive bay numbering on page 135.
Page 134 Front 2SFF side-by-side (unstacked) to SAS expander port 3: Rear 3LFF to SAS expander port 9: Mid 4LFF to SAS expander port 6: Front 12LFF + Midplane 4LFF + All rear 2SFF: Component identification...
Page 135: Drive Bay Numbering: Nvme Drives
Drive bay numbering: NVMe drives If the server is populated with NVMe drives and NVMe risers: uFF drive bay numbering There are two uFF drives in each drive carrier. If the drives are connected to a controller: • The left bay = The default bay number of the server •...
Page 136: Riser Components
For example: • If the drives are connected to port 3 of the SAS expander, then the uFF drives are 1-4. • If the drives are connected to port 9 of the SAS expander, then the uFF drives are 25-28. Riser components 4-port NVMe Slimline riser Item...
Page 137 Three-slot with NVMe Slimline riser Item Description x8 Slimline NVMe connector Controller backup power connectors (3) 3–5 x8 PCIe slots Three-slot with M.2 riser Item Description GPU power cable connector Controller backup power connectors (3) M.2 SSD drive connectors x8 PCIe slot x16 PCIe slot x8 PCIe slot The riser supports installation of a second M.2 SSD drive on the reverse side.
Page 138 Three-slot GPU riser Item Description GPU power cable connector Controller backup power connectors (3) x8 PCIe slot x16 PCIe slot x8 PCIe slot Two-slot GPU riser Item Description GPU power cable connector Controller backup power connectors (2) x16 PCIe slot x16 PCIe slot Component identification...
Page 139 Two-slot x8 riser (tertiary) Item Description x8 PCIe slot x8 PCIe slot Controller backup power connectors (2) x8 riser (tertiary) Item Description x8 PCIe slot x8 Slimline NVMe connector Controller backup power connector Component identification...
Page 140: Hpe Flex Slot Power Supply With Integrated Battery Backup Unit Components And Led
1. Battery check button 2. Power LED For more information about the HPE Flex Slot Power Supply with Integrated Battery Backup Unit, see the document that ships with the component. The label on the component indicates that the flex slot power supply has an integrated battery back up module.
Page 141: Checking The Battery Backup Charge Level
Figure 1: HPE Flex Slot Power Supply with Integrated Battery Backup Unit label Checking the battery backup charge level Procedure 1. Using a ball tip pen, press and release the battery check button. After releasing the button, you may have to wait up to seven seconds before the LED starts flashing.
Page 142: Hpe 12G Sas Expander Card Port Numbering
HPE 12G SAS Expander Card port numbering HPE Smart Array P824i-p MR Gen10 Controller Components Item Description Internal SAS port 1i Internal SAS port 2i Internal SAS port 3i Internal SAS port 4i Controller backup power cable connector Internal SAS port 5i...
Page 143: Cabling
Cabling HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines When installing cables, observe the following: • All ports are labeled: ◦ System board ports ◦ Controller ports ◦ 12G SAS Expander ports • Most data cables have labels near each connector with destination port information.
Page 144 Option kit Cable part From Power cable part number* number Mid 4LFF SAS/SATA drive cage 869824-001 Drive 869810-001 System board backplane SAS Expander Controller Rear 2SFF SAS/SATA riser drive 869823-001 Drive 869806-001 System board cage backplane SAS Expander Controller Rear 3LFF SAS/SATA drive cage 869823-001 Drive 869810-001...
Page 145 Cable part From number HPE GPU 6px6p Y-Power Cable 873193-001 Riser HPE GPU 8px6p Y-Power Cable 869805-001 Riser HPE GPU 8p Keyed GPU Cable 869820-001 Riser HPE GPU 8p Cable Kit 869821-001 Riser HPE GPU power adapter 869828-001 System board...
Page 146: Cable Routing: Front 2Sff Drive Option For Sff
Cable routing: Front 2SFF drive option for SFF Option 1: System board Option 2: SAS Expander Option 3 (not shown): A controller Cable routing: Front 2SFF drive option for LFF Cabling...
Page 147 Option 1: System board Option 2: Controller Option 3 (not shown): SAS Expander Cabling...
Page 148: Cable Routing: Front 2Sff Drive Options (3 Position Cable)
Cable routing: Front 2SFF drive options (3 position cable) SFF models LFF models Cable routing: Front 8SFF drive options Cabling...
Page 149 Box 1 to SAS Expander Box 2 to SAS Expander Cabling...
Page 150: Cable Routing: Front 8Sff Nvme/Sas Premium Drive Option
All boxes Cable routing: Front 8SFF NVMe/SAS premium drive option The backplane shown is in box 3. Cabling...
Page 151: Cable Routing: Front 8Sff Nvme Drive Options
Cable routing: Front 8SFF NVMe drive options Box 1 Box 2 Cabling...
Page 152: Cable Routing: Front 2Sff Nvme Drive Option For Sff
Box 3 Cable routing: Front 2SFF NVMe drive option for SFF Cabling...
Page 153: Cable Routing: Front 2Sff Nvme Drive Option For Lff
Cable routing: Front 2SFF NVMe drive option for LFF Cable routing: Midplane 4LFF drive option Cabling...
Page 154: Cable Routing: Rear 3Lff Drive Option
Cable routing: Rear 3LFF drive option Cable routing: Rear 2SFF drive options Rear 2SFF drive option to a SAS expander, both in the primary slot Rear 2SFF drive option in the secondary slot to a SAS Expander in primary slot Cabling...
Page 155: Cable Routing: Hpe 12G Sas Expander To A Controller
Rear 2SFF drive option above the power supplies to a controller Cable routing: HPE 12G SAS Expander to a controller Observe the following: • Port 1 always connects to port 1 of the controller. • Port 2 always connects to port 2 of the controller.
Page 156: Cable Routing: Systems Insight Display
SAS expander to a p-type controller Cable routing: Systems Insight Display An SFF model is shown. The routing is the same for LFF. Cabling...
Page 157: Specifications
Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...
Page 158: Power Supply Specifications
Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: • HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 158 • HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 159 •...
Page 159: Hpe 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply
500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value...
Page 160: Hpe 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply
HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 4.35 A at 200 VAC 3.62 A at 240 VAC...
Page 161: Hpe 800W Flex Slot -48Vdc Hot Plug Low Halogen Power Supply
Rated steady-state power 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage...
Page 162: Hpe 800W Flex Slot Scalable Persistent Memory Power Supply
• Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. HPE 800W Flex Slot Scalable Persistent Memory Power Supply Specification Value Input requirements...
Page 163: Hpe 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply
500 W at 90 VAC to 132 VAC input 800 W at 180 VAC to 264 VAC input 800 W at 240 VDC input for China only HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value...
Page 164: Support And Other Resources
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources...
Page 165: Customer Self Repair
Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted...
Page 166: Documentation Feedback
Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.
Page 167: Acronyms And Abbreviations
FlexibleLOM for rack servers FSBBU Flex slot battery backup graphics processing unit host bus adapter HPE SIM HPE Systems Insight Manager HPE SIM HPE Systems Insight Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log large form factor...
Page 168 non-volatile memory express NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express POST Power-On Self-Test RBSU ROM-Based Setup Utility REST representational state transfer RSOC relative state of change serial attached SCSI SATA serial ATA Secure Digital small form factor Service Pack for ProLiant solid-state drive serial, USB, video Trusted Platform Module...
Page 169: Documentation Feedback
Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

HPE ProLiant DL388 Gen10 Maintenance And Service Manual

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