Toshiba e-STUDIO5540C Service Manual page 36

Message displayed in the
Error code
TopAccess screen
7119 Failed to update PFC ROM
711D Failed to remove License Key
711F Failed to install License Key
71A4 Failed in consistency
confirmation of cryptographic key
71AA Invalid Error Occurd while getting
Certificate from SCEP server
71AB Timeout Error Occurd while
getting Certificate from SCEP
server
71AC File Save Error Occurd while
getting Certificate from SCEP
server
71B0 Failed to decrypt Software
Package
8.2.8 Network error
Message displayed in the
Error code
TopAccess screen
8000 Static IPv4 duplicated address
detected
8011 Link Local address of IPv6 was
duplicated.
8012 Manual address of IPv6 was
duplicated.
8013 Stateless address of IPv6 was
duplicated.
8014 Stateful address of IPv6 was
duplicated.
8022 Authentication Failure
8023 Can not contact Authentication
Server/Switch
8024 Certificate verification Failure
8031 No IKE proposal chosen
8032 IKE Certificate Authentication
failed
8033 IKE Pre-shared key
Authentication failed
8034 Invalid Certificate
8035 Certificate Type unsupported
8036 Invalid certificate authority
8037 Certificate unavailable
8038 No ISAKMP SA established
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Contents
PFC firmware installation failure
License key returning failure
License key installation failure
Cryptographic key consistency
confirmation failure
Invalid Error Occurd while getting
Certificate from SCEP server
Timeout Error Occurd while
getting Certificate from SCEP
server
File Save Error Occurd while
getting Certificate from SCEP
server
Software package file decryption
failure
Contents
IPv4 address overlaps.
Linklocal Address Conflict
Manual IPv6 Address Conflict
Stateless Address Conflict
Stateful Address Conflict
Failed in 802.1X authentication.
Failed in connection to
authentication server and switch.
Failed in verification of certificate.
Ipsec error for ikev1 certification
failed
Ipsec error for wrong proposal
choosen
Ipsec error if auth for shared key
failed
Ipsec error if invalid certificate
uploaded
Ipsec error if certificate not
supported
Ipsec error if invalid certificate
authentication
Ipsec error if certificate are not
avialable
Ipsec error for SA is not present
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
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Troubleshooting
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