Replace parts
Finisher control board
[CB14] Paper pusher arm motor (M10) abnormality
Classification
Finisher related service call
Check item
Paper pusher cam
Assist arm motor (M10)
Finisher control board
Replace parts
Assist arm motor
Finisher control board
[CB30] Movable tray shift motor abnormality
Classification
Finisher related service call
Check item
Movable tray
Movable tray shift motor (M7)
Movable tray position-A/-B/-C sensor
(S13, S14, S15)
Finisher control board
Replace parts
Movable tray shift motor
Movable tray position-A/-B/-C sensor
Finisher control board
[CB31] Movable tray paper-full detection error
Classification
Finisher related service call
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•
Is there any mechanical problem when the paper pusher
cam is rotated?
•
Motor check
•
Connector check
•
Harness check
•
Connector check (CN13)
•
Board check
The movable tray shift motor is not rotating or the movable
tray is not moving normally. [MJ-1103/1104]
•
Is there any mechanical problem when the movable tray is
moved?
•
Motor check
•
Connector check
•
Harness check
•
Sensor check
•
Connector check
•
Harness check
•
Connector check (CN8)
•
Board check
The actuator of the movable tray paper-full detection sensor
does not move smoothly. [MJ-1103/1104]
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
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Remarks
Error item
Measures
Remarks
Error item
Measures
Remarks
Error item
ERROR CODE and TROUBLESHOOTING
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