Toshiba e-STUDIO5540C Service Manual page 13

Error code Classification
ED14 Finisher jam
(Finisher section)
ED15
ED16
EF10 Finisher jam
(Saddle section)
EF11
EF12
EF13
EF14
EF15
EF16
EF17
EF18
EF19
EF20
EF21
EF22
EF23
EF24
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
Contents
Rear alignment plate home position error:
The rear alignment plate is not at the home
position. [MJ-1103/1104]
Paddle home position error
Buffer tray home position error
Paper not supported for Saddle Stitch
Finisher: Unsupported paper size, type and
an excess number of pages for stapling are
selected.
Saddle Stitch Finisher stapling error (front):
Front stapling is not correctly done.
Saddle Stitch Finisher stapling error (rear):
Rear stapling is not correctly done.
Saddle paper holder home position
detection abnormality: The paper holder
home position cannot be detected.
Saddle paper exit jam: Outputting paper is
not completed within a fixed time.
Saddle Stitch Finisher side alignment motor
home position detection abnormality: The
side alignment motor home position cannot
be detected.
Saddle Stitch Finisher stacker motor home
position detection abnormality: The stacker
motor home position cannot be detected.
Saddle Stitch Finisher folding blade home
position detection abnormality: The folding
blade home position cannot be detected.
Saddle Stitch Finisher additional folding
roller home position detection abnormality:
The additional folding roller home position
cannot be detected.
Saddle paper folding jam: Fold processed
paper cannot be transported to the
additional folding roller.
Saddle stacker jam: Transported paper
cannot be detected in the stacker.
Hole Punch Unit paper leading edge skew
detection abnormality: One of the 2 skew
sensors cannot detect the paper within a
fixed time.
Hole Punch Unit paper leading edge
detection abnormality: The paper leading
edge cannot be detected within a fixed time
after its skew is found.
Hole Punch Unit paper alignment
abnormality: The paper position cannot be
detected due to the sideway registration
mechanism.
Hole Punch Unit paper trailing edge skew
detection abnormality: One of the 2 skew
sensors cannot detect the paper within a
fixed time.
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Troubleshooting
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