Check item
TRU waste toner motor (M10)
ADU board
PFU board
Replace parts
TRU waste toner motor
ADU board
PFC board
[CD81] Waste toner transport motor locking error
Classification
Process related service call
Check item
TRU waste toner transport motor
(M11)
ADU board
PFC board
Replace parts
TRU waste toner transport motor
ADU board
PFC board
[CD82] TRU waste toner full-status error
Classification
Process related service call
Check item
TRU waste toner box
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
•
Motor check
(Perform the output check: 03-239)
•
Connector check
•
Harness check
•
Drive section check
•
Connector check (CN491, CN497)
•
Board check
•
Connector check (CN511)
•
Board check
The auger (waste toner box side) in the TRU waste toner
transport path does not rotate.
•
Motor check
(Perform the output check: 03-240)
•
Connector check
•
Harness check
•
Drive section check
•
Connector check (CN491, CN497)
•
Board check
•
Connector check (CN511)
•
Board check
•
Check if the TRU waste toner box is full of used toner.
Replace it, if it is full.
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Measures
Remarks
Error item
Measures
Remarks
Error item
Measures