Check item
Setting
Replace parts
[5C11] FAX Unit attachment error
Classification
TopAccess related error
Check item
Setting
Replace parts
[5C20] Data import from TopAccess succeeded
Classification
TopAccess related error
Check item
Setting
Replace parts
[5C21] Error in data import from TopAccess
Classification
TopAccess related error
Check item
Setting
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
•
Check if the FAX Unit is attached.
•
Check if there is any damage or abnormality on the FAX
board.
•
Check if the connector on the FAX board is connected
properly.
•
The address specified for the network FAX is not
registered on the Address Book. Register it.
•
Data (Address book, department or user information) have
been imported successfully. No troubleshooting is
required.
•
Data import failed because the specified file (Address
Book, department or user information) is incorrect or
damaged. Check if the file is incorrect or damaged, and
then reattempt the import.
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