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Multi-Company Variant
17.1.6 Configuring the Company Exchange
An internal telephone number must be set up for each company which represents
the exchange, i.e. "the operator". The calls to specific extensions arriving at the
exchange are routed to this number, for example, as are all external calls where the
called subscriber (a user who belongs to this company) cannot be reached, as in
the case of a timeout.
A company exchange is set up in the Telephony: Operator menu. In this menu,
you can specify an internal telephone number for each company and time group
which then represents the exchange for this company.
17.2
Working with the Multi-Company Variant
All the features of the OpenCom 100 which the users may already be familiar with
from the single-company variant are available in the multi-company variant. These
features can be used to the same extent and can be used in exactly the same way.
The following section describes the features additionally available to the users in
the multi-company variant.
17.2.1 Company Telephone Book
An individual company telephone book can be created for each company. In
addition to this, "personal" and "central" telephone books exist:
■
A personal telephone book is available for each user.
■
The central telephone book can be used across the companies by all users of
the OpenCom 100.
The company telephone book is a central telephone book for the whole company.
It is only available to the users/user groups who are assigned to this company. You
can also define whether the members of each user group may edit the company
telephone book or not.
The company telephone book is treated exactly the same way on the system ter-
minals as the other types of telephone books. This means that the entries listed in
the personal, central and company telephone books are displayed on the system
phones at the same time.
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Working with the Multi-Company Variant
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