Table of Contents
Advertisement
Team Functions
Examples of Use
Line Busy Indication
If a line is busy, e.g. TrK 11 Johnson, the trunk keys on the other team telephones
will indicate this.
Call Signalling
In this example, calls via all trunk keys are signalled acoustically.
15.2.4 Toggle Team
The toggle team described here illustrates how a large number of call numbers
can be managed efficiently with the help of team functions.
Each team member has one Aastra 6775 (OpenPhone 75) system telephone with
all call keys programmed as trunk and team keys.
Line Seizure
Each team member is assigned seven call numbers, each programmed as a trunk
key (TrK 10 to TrK 16 and TrK 20 to TrK 26). For each member, these trunk keys are
programmed either as support numbers or hotline numbers.
The first support number and the first hotline number of each team member is
programmed as a team key on the other member's telephone, e.g. TrK 10 and
TrK 15 on Miller's telephone as TK 10 and TK 15 on Johnson's telephone. The
assumption here is that most calls will go to the respective first call numbers, and
team members can thus help each other out by answering one another's calls.
On each telephone it is possible to toggle between the calls on individual lines,
e.g. TrK 10 and TrK 11, by pressing the appropriate key (toggling).
Every call on a trunk key can be transferred to any other party by means of the R
key. For more information, refer to the chapter entitled "Consultation, Toggling,
Transfer and Conference" in the "Aastra 6771 / 6773 / 6775 (OpenPhone 7x)" user
guide.
Line Busy Indication
If a line is busy, e.g. TrK 10 on Miller's telephone, the appropriate team key will
indicate this, e.g. TK 10 on Johnson's telephone.
Call Signalling
In this example, calls via trunk keys are signalled acoustically. Calls via team keys
are indicated by a visual signal (the team key LED flashes).
194
Advertisement
Table of Contents
