Related Manuals for Aastra Office 80
Summary of Contents for Aastra Office 80
- Page 1 A150 A300 2025 Aastra Communications Systems 2045 2065 Office 80 / Office 80IP User's Guide...
- Page 2 Operating and Display Elements Operating and Display Elements I Operating elements Display • In the upper area: status display with symbols. • In the middle area: current displays on the telephone traffic. • In the lower area: display of the available Foxkey functions. Indicator LED •...
- Page 3 Write-on labels on Office KBM expansion key module (optional) Write-on labels for the configurable keys can be found on the internet http://www.aastra.com/docfinder as an electronic document. You can fill out the fields directly on your PC and then print out the labels.
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Page 4: Display Symbols
Operating and Display Elements I Display symbols Other Foxkeys available Detailed information available (Foxkey) Search mode Function activated Entries on the call list New text messages Loudspeaker/hands-free mode Microphone deactivated activated Call Forwarding on No Reply Forwarding activated activated New Voice Mail Voice Mail retrieved Call parked Retrieve parked call (Foxkey) -
Page 5: Safety Information
Your terminal has been supplied with a Quick User’s Guide, safety information and, where appli- cable, with other terminal-specific information. You can also download these documents as a complete User’s Guide from www.aastra.ch/docfinder. More information on your terminal can be found at http://www.aastra.com... - Page 6 Security I Intended Purpose This phone is part of the Ascotel® IntelliGate® communication system and is intended to be operated on that system. Ascotel® IntelliGate® is an open, modular and comprehensive communication system that com- prises the IP-PBX (referred to in the end-user information as “the system”), a vast number of expansion cards and modules, and a complete series of system terminals including IP system terminals.
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Page 7: Table Of Contents
Connecting the Office 80........ -
Page 8: Dialling And Phoning
Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call. You Receive a Call ........... . .9 You Want to Make a Call . -
Page 9: You Receive A Call
Dialling and Phoning You Receive a Call This section explains the procedure for answering a call. I Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows: Pick up the handset. Hands-free operation: Press the Call key or the Loudspeakerkey. -
Page 10: You Want To Make A Call
Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. I Dialling with the Phone Number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it. - Page 11 Dialling and Phoning I Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset. During a call: Press the Loudspeaker key.
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Page 12: Muting The Microphone
Dialling and Phoning I Muting the Microphone In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation. You can switch the microphone on and off during a call. Switching the microphone off: Press Microphone key. -
Page 13: Using The Display And Operating Elements
Using the Display and Operating Elements The following sections explain how to operate your phone quickly and simply. Display ............. .14 Keys . -
Page 14: Display
Using the Display and Operating Elements Display I Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forward- ing) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey to call up the information. -
Page 15: Input
Using the Display and Operating Elements I Using the expansion key module Office DKBM The configurable keys of the expansion key module Office DKBM can be operated as all con- figurable keys. In addition, there are the following extensions: • If you remove an Office DKBM or if you modify the order of the connected expansion key- pads, the keys configuration does not change. - Page 16 Using the Display and Operating Elements I Alpha Keyboard The alpha keyboard lets you write as you would on a keyboard. The letters and special charac- ters available are as follows: <key > Shift + <Key> Ctrl + <key> Ctrl + Shift + <Key> ä...
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Page 17: Menu-Guided Navigation
Using the Display and Operating Elements I Correcting your Input You notice you have entered a wrong digit or character. You can either delete the input one character at a time or cancel the entire input. To delete the last character: Press the correction key. - Page 18 Using the Display and Operating Elements I Navigating with the navigation key You can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and horizontally through the different menu entries. Horizontal navigation key: Left: scrolls back through the menu.
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Page 19: Signals
Using the Display and Operating Elements Signals I Indicator LED Signals Depending on the situation the indicator LEDs either flash or remain steadily lit. Left LED flashes: © Phone is ringing. Right LED flashes: New Voice Mail, message, or callback received. ©... -
Page 20: Supplementary Features
Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls ......... 21 Using functions while in a call . -
Page 21: Making And Answering Calls
Supplementary features Making and answering calls This section explains some convenient features provided by your phone for making a call. I Dialling by Name You want to make a call by entering a name. For dialling by name, enter the corresponding letters until the subscriber you want or a list is displayed. -
Page 22: Dialling From The Phone Book
Supplementary features I Dialling from the phone book You want to search directly in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the surname or the first name. - Page 23 Supplementary features If required, enter the first few letters of the town’s name (name and town name separated by a space) until the subscriber or a list is displayed. Scroll through the list until the subscriber you want is displayed. Pick up the handset.
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Page 24: Dialling From The Call List Of Answered Calls
Supplementary features I Dialling from the Call List of Answered Calls You want to call back someone whose call you answered. Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list. The list of answered calls contains a maximum of 10 entries. - Page 25 Supplementary features I Selecting with a preconfigured Foxkey You want to call someone whose phone number is stored under a Foxkey. You can dial the person by pressing the corresponding position on the Foxkey. Press the corresponding Foxkey. The key’s allocated function is shown on the display. ©...
- Page 26 Supplementary features I Requesting a Callback You want to talk to a certain person. The person is busy or does not answer. You can make call- back requests to both internal and external subscribers. Not all providers support this function. If the called party is busy, you can activate an automatic callback.
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Page 27: Call Waiting On An Internal Subscriber
Supplementary features I Call Waiting on an Internal Subscriber You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. - Page 28 Supplementary features Reject Rejecting the call: Press Foxkey Reject or End key. © You remain connected with your first call partner. The call-waiting party hears the busy tone. Ending a current call: Exit Press the Foxkey. © 1. The first call is terminated. You are now connected with the party who ini- tiated the call waiting.
- Page 29 Supplementary features I Receiving an Announcement After an attention tone you will be addressed via your loudspeaker. You can listen to the announcement or stop it. To continue the announcement as a phone call: Pick up the handset. © You are now connected to the person who initiated the announcement. Note: If the announcement was started to a group, all the other recipients of the announcement are excluded.
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Page 30: Using Functions While In A Call
Supplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call. I Enquiry Call During a Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner. - Page 31 Supplementary features I Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold.
- Page 32 Supplementary features I Transferring a Call Partner You want to put your call partner through to someone else. With the Enquiry call function you can connect your call partner with someone else. You can connect internal and external subscribers with one another. Enter the other party's phone number.
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Page 33: Organising Absences From The Desk
Supplementary features To phone with the handset: Pick up the handset. Notes: • With the Foxkey the display returns to the idle state. As long as your call partner does not hang up, he remains parked. Via Menu > Activated features >... - Page 34 Supplementary features I Forwarding Calls (Call forwarding) You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone, Voice Mail, pager). With Call Forwarding you can forward incoming calls directly to a different destination. Menu Press the Menu...
- Page 35 Supplementary features I Forwarding a Call on No Reply (CFNR) You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configura- tion determines whether or not there is a ringing delay at the other destination.
- Page 36 Supplementary features I Forward to Voice Mail You cannot momentarily be reached on your phone. If you activate Voice Mail, a subscriber can nonetheless leave you a message. You can use the global greeting or your own greeting (see Chapter "Configuring Voice Mail", page 62).
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Page 37: Forwarding To A Message
Supplementary features I Forwarding to a message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. The subscriber hears the busy tone and obtains a message on his display. Requirement: The internal subscriber must have a phone capable of receiving messages. Sub- scribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system. - Page 38 Supplementary features I Locking Your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a PIN consisting of two to ten digits. You can modify this via menu (see chapter "Changing the PIN", page 58) or with */# procedure *47 (see “User’s Guide */# Pro-...
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Page 39: Organisation Within The Team
Supplementary features <Barring> Select the barring you want and press the Reset Foxkey. © You are prompted to enter your PIN. <PIN> Enter the PIN and confirm with the Foxkey. Unlocked Scroll to Free and confirm with the Foxkey. © The phone is unlocked. - Page 40 Supplementary features I Substituting for a Team Partner Your team partner is called. The Team key flashes. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again.
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Page 41: Functions For Special Situations
Supplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations. I Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another subscriber. With the function Deflect you can deflect calls to an internal or external subscriber or to the... - Page 42 Supplementary features I Send text messages You want to send a written message to an internal subscriber. You can send a text message to an internal subscriber. The text message will appear on the per- son's display. Requirement: The internal subscriber must have a phone capable of receiving messages. You can use one of the text messages stored in the system directly, modify it or create a new message.
- Page 43 Supplementary features I Read text messages Your display shows New message and the envelope symbol. The right-hand indicator LED is lit. Show Press the Show Foxkey. © The display shows the sender and the date/time of the text message. Read Read Message: Select the message you want and press the Read...
- Page 44 Supplementary features I Using the DTMF Mode. Activating/deactivating DTMF You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode.
- Page 45 Supplementary features Enter #36. Enter your internal phone number. Enter your PIN. Enter the internal or external phone number with the exchange access digit. Pick up the handset. © The phone number displayed is dialled. Note: When you hang up, dialling by name and your private phone book remain available for a whole minute so you can make another call.
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Page 46: Answering A General Bell
Supplementary features I Answering a Pager Your pager is ringing and shows the phone number of the person trying to reach you. You can answer from any internal phone. Menu Press the Menu Foxkey. Call features Scroll to Call features and press the Select Foxkey. -
Page 47: Activating/Deactivating A Discreet Ring
Supplementary features <Phone number> Enter your own phone number and confirm with the Foxkey. © You are now connected with the person who is trying to reach you. Note: You can also answer a general bell with the */# procedure *83. I Activating/Deactivating a Discreet ring You do not want to be disturbed by your phone ringing. -
Page 48: Line Keys
Supplementary features I Tracing Malicious Calls Your are being threatened or molested by a call. You want to identify the caller. Using the MCID function (MCID: Malicious Call Identification), the provider records the following call data: Your phone number, the caller’s phone number, and the date and time of the call. MCID has to be enabled by your provider. -
Page 49: Answering A Call On A Line Key
Supplementary features I Answering a Call on a Line Key You are called on one or more Line keys. The line key(s) flash rapidly. You want to answer the call on one of the Line keys. To decide which call to answer on which Line key, simply press one of the Line keys. If you pick up the receiver without pressing a Line key, you are connected with the call on the line with the highest priority. - Page 50 Supplementary features I Parking a Call Partner on a Line Key You are connected with your call partner via a Line key and decide to park the party. You can park your call partner on the current Line key. Park Press the Park Foxkey.
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Page 51: Setting Functions By Remote Control
Supplementary features Setting functions by remote control This section explains how you can alter your phone’s settings even if you are not directly at your phone. You are not at your desk and want to set various functions on your phone from a different phone. -
Page 52: Personalizing Your Phone
Personalizing Your Phone These sections explain how to adapt the phone’s basic settings to suit your personal requirements. Display............. . 53 Setting the Ringing Properties (Audio) . -
Page 53: Display
You can adjust the display contrast, the backlight and the backlight intensity. Note: Please note that the backlight intensity may become less if Office 80 is not connected to the power sup- ply. Menu Press the Menu Foxkey. Settings Scroll to... -
Page 54: Setting The Ringing Properties (Audio)
Personalizing Your Phone I Setting the Office DKBM display You can adjust the DKBM display contrast and the DKBM backlight intensity. The backlight setting for the display of the Office DKBM is taken from the phone. Menu Press the Menu Foxkey. -
Page 55: Hands-Free And Headset Settings
Note: Please note that the ringing volume may be reduced if Office 80 is not connected to the power supply. Menu Press the Menu Foxkey. Settings Scroll to... - Page 56 Personalizing Your Phone Autom. Hands-free Scroll to Automatic hands-free and press the Modify Foxkey. <Setting value> Select the setting value for which you want to switch automatically to hands-free and confirm with the Foxkey. © The setting is stored. I To activate headset operation You have connected a headset and now want to activate the headset mode.
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Page 57: General Settings
Personalizing Your Phone General settings This section explains other settings you can make on your phone. I Selecting the language The display text is not in the language you want. You can select a different language. The menu item under which you select your language is marked by an "*"... -
Page 58: Changing The Pin
Personalizing Your Phone I Changing the PIN You want to change the PIN used to lock/unlock your phone (see Chapter "Locking Your Phone", page "Unlocking your phone", page 38). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new PIN. - Page 59 Personalizing Your Phone I Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. In addition to the date and/or time you can enter a personal text for the text displayed in the idle state.
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Page 60: Protection
Personalizing Your Phone Protection This section explains how you can protect yourself against certain types of call. I Do not disturb/Call waiting/Intrusion/Announcement/Forward You want to protect yourself against certain types of calls. You can set your phone so that these functions are not permitted on it. Ask your system admin- istrator whether these functions are enabled on the system. - Page 61 Personalizing Your Phone Press the Foxkey. Name Select Name and press the Modify Foxkey. <Name> Enter the subscriber’s name and confirm with the Foxkey. © The name is now stored. Number Select Number and press the Modify Foxkey. <Phone number> Enter the subscriber phone number and confirm with the Foxkey.
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Page 62: Configuring Voice Mail
Personalizing Your Phone Configuring Voice Mail This section explains how to set your Voice Mail. I Personal greeting You have the possibility of recording up to three different greetings. If no personal greeting is activated or if none is available, the global greeting is activated automatically, provided it has been recorded. - Page 63 Personalizing Your Phone expansion key module is connected. Contact your system administrator for more information. You can assign each key with a specific type so you can trigger a particular action by simply pressing that key. Choice available: • Number key: To store the phone number •...
- Page 64 Personalizing Your Phone <Name> Press the Modify Foxkey, enter or modify the name, and confirm with the Foxkey. The second allocated function is now stored. © Notes: • You can use the Correction key to delete any incorrect character. • You can store only one call number on a configurable key of the Office DKBM expansion key module.
- Page 65 Personalizing Your Phone I Storing a Function under a Key – Function Key You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand. Usually the function is assigned so that you: •...
- Page 66 Personalizing Your Phone <Function> Select the function you want and press the Select Foxkey. © The further prompting depends on the function (see Chapter "Supplemen- tary features", page 20). Once you have made all the settings, the function is stored under the key. Note: Besides the predefined functions you can also define your own function.
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Page 67: Clearing A Key
Personalizing Your Phone <Setting value> Select the required setting and confirm with the Foxkey. © The setting is stored. Note: • Setting possibilities for ringing: for no ringing tone, for instant ringing tone, and ringing tone 10s, Del 20s Del 30s and confirm with the Foxkey. -
Page 68: Configuring Line Keys
Personalizing Your Phone Configuring Line Keys This section explains how to adapt your Line key settings to suit your personal requirements. Your system administrator will determine whether your phone has Line keys. I Setting the Response of a Line Key You want to set the response of a Line key in case you are called on that Line key. - Page 69 Personalizing Your Phone Notes: • The Handset Hands-free settings only work when the ringing signal is activated. • If you select answer using Handset or Hands-free, you must also specify the Priority, with 1 being the highest priority, and 8 the lowest: Priority Setting the priority: Select the priority you want from 1 to 8 and confirm with the...
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Page 70: Formulating Functions
• The availability of certain */# procedures may be restricted depending on the system and software version. • A list of all */# procedures are can be found at http://www.aastra.com/doc- finder ("User’s Guide */# Procedures as of I7.1"). -
Page 71: Local Settings (Office 80Ip)
Personalizing Your Phone Local settings (Office 80IP) This section provides a short description of the IP-relevant settings. I IP settings The IP-relevant data for your phone is stored in this menu. The input of this data is pass- word-protected; it can therefore only be carried out by your system administrator. You can how- ever call up the data. -
Page 72: Further Information
Further information The following sections contain more useful information about your phone. Troubleshooting ........... . 73 Declaration Open Source Software (Office 80IP) . -
Page 73: Troubleshooting
Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. ■ Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see Chapter "Installation and First-Time Operation", page 76). -
Page 74: Declaration Open Source Software (Office 80Ip)
The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at http://www.aastra.ch/docfinder ("Public GNU source" document type). The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed using the integrated web interface (URL: <IP address of your system terminal>. -
Page 75: Liability
Further information Liability I Disclaimer This product was manufactured in accordance with ISO 9001 quality guidelines. This product and the user information supplied with it have been produced with the utmost care. The product’s functions have been tested and approved after comprehensive conformity tests. -
Page 76: Installation And First-Time Operation
Connecting the Office 80 ........ -
Page 77: Equipment Provided
Installation and First-Time Operation Equipment provided Handset connection Telephone connection Telephone and handset cable cable Office 80 Stand rest; can also be used as a Quick User's Guide and mounting frame for wall mounting safety information Options Plug-in power adapter (if the power supply is... - Page 78 Installation and First-Time Operation Office KBM expansion key module with write-on labels (incl. stand rest and connection cable) Office DKBM expansion key module (incl. stand rest and connection cable)
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Page 79: Setting Up And Mounting The Phone
Installation and First-Time Operation Setting up and mounting the phone With the aid of the supplied stand rest you can set up the phone as a desktop phone or mount it to the wall. I Setting the phone up as a desktop phone You can set up the phone either at a 40°... -
Page 80: Wall Mounting
Installation and First-Time Operation I Wall mounting You can also mount the phone on the wall. To do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. Notes: • As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted, you need to use a ribbon cable with a short connector for the cord. -
Page 81: Connecting The Office 80
• Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Connecting the Office 80 I Connections Telephone connection Connecting the handset Connecting the headset Connecting the Office KBM⁄DKBM expansion key module or power supply... -
Page 82: Connecting The Office 80Ip
Installation and First-Time Operation Connecting the Office 80IP I Connections Connecting to the IP network Connecting a PC (if required) Connecting the handset Connecting the headset Connecting the power supply Connecting the Office KBM⁄DKBM expansion key module Note: Your system administration will take care of the IP addressing and the commis- sioning of the phone. -
Page 83: Connecting Your Pc To The Lan
Installation and First-Time Operation I Connecting your PC to the LAN If required, you can connect your PC or another LAN device to the phone, for example a printer. • Connecting the LAN cord (not included in the scope of delivery) to the PC’s network socket. •... -
Page 84: Expansion Key Module Office Kbm⁄Dkbm (Optional)
Installation and First-Time Operation Expansion key module Office KBM⁄DKBM (optional) You can connect up to 3 Office KBM expansion key modules with 20 configurable keys each and up to 3 Office DKBM expansion key modules with 3 x 15 configurable keys to your phone. You can freely combine Office KBM and Office DKBM. -
Page 85: Labelling The Office Kbm Expansion Key Module
Labelling the Office KBM expansion key module Write-on labels for the configurable keys can be found as an electronic document on the internet at http://www.aastra.com/docfinder. You can fill out the fields directly on your PC and then print out the labels. - Page 86 Index Index Absence key ....... .3 Deflect a call during the ringing phase ..41 Accessing the menu .
- Page 87 Index Organisation within the team ....39 Organizing an Absence ..... . . 33 GNU licence provisions .
- Page 88 Index System dependency ......74 Team key ........66 To activate headset operation .
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Page 89: Declaration Of Conformity
Ascotel® and Asco- tel® IntelliGate® under: http://www.aastra.com/docfinder Ascotel® and IntelliGate® are trademarks of Aastra. Technical modifications and product availability subject to change without notice. Copyright © Aastra Telecom Schweiz AG...