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Call Queue
If a call is to be forwarded "After delay", it enters the queue. If the call has not been
answered before the delay period expires, it will be forwarded to the target ter-
minal and can then be answered there.
16.1.3 Pickup
The functions "Pickup from group" and "Pickup selective" can be used together
with queues. A user who accepts a call using "Pickup from group" or "Pickup
selective" picks up the next call from the queue.
16.1.4 Hunt Groups
Hunt groups of the "parallel" type are usually used together with queues, with the
queues of each telephone in the group being synchronised to each other. When a
call to the number of the hunt group arrives, the call enters all parallel queues. If a
call from one of the queues is answered, it is removed from all other parallel
queues.
16.2
Examples of Use
16.2.1 Enquiry Station for an Operator with Two
System Telephones
The operator switches all incoming calls and can either work on the Aastra 6775
(OpenPhone 75 / OpenPhone 65 or the mobile terminal, the Aastra 610d / 620d /
630d.
Configuration
■
Configure the system access or access for multiple terminals under Telephony:
Ports: S
.
0
198
Note: In the following examples it is assumed that a U
terface card has been installed (in an OpenCom 130 or an
OpenCom 150). Ports on a U
bled, so that DECT base stations can be connected to operate
cordless system terminals.
interface card are DECT ena-
pn
Examples of Use
in-
pn
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