Related Manuals for Aastra OpenCom 100
Summary of Contents for Aastra OpenCom 100
- Page 1 Standard Terminals Quick Reference Guide Communications systems Aastra 800 OpenCom X320 OpenCom 130/131/150 OpenCom 510...
- Page 2 Aastra 800 and OpenCom 100 This user guide applies to the Aastra 800 and OpenCom 100 communications systems. The OpenCom 100 product family comprises the OpenCom 130, OpenCom 131, OpenCom 150, OpenCom 510 and OpenCom X320 communications systems. If individual features differ on the systems, a reference is made in this user guide.
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Page 3: Table Of Contents
Contents Systematic Telephony ........... . . 3 Home User / FMC. - Page 4 Forwarding Calls ............19 Call Forwarding “Immediately”.
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Page 5: Systematic Telephony
As a result, the functionality of the OpenCom 100 / Aastra 800 features is only available to you on a limited basis. It is thus better to use telephones equipped with dual-tone multi-frequency (DTMF) dialling. Modern telephones often allow you to switch between the two dialling modes. -
Page 6: Home User / Fmc
This will be set up by your system adminis- trator when configuring the OpenCom 100 / Aastra 800. If you are unable to use a par- ticular feature or have any questions, consult your system administrator. Please refer to the chapter entitled “Frequently Asked Questions”... -
Page 7: Glossary
If you would like more details about any of the system features described in this Quick Reference Guide, please refer to the “Glossary” supplied with your OpenCom 100 / Aastra 800 (see PDF file on the enclosed CD-ROM and on the Aastra 800 USB flash drive). -
Page 8: Dialling Into The Communications System (Home User / Fmc)
Dialling into the Communications System (Home User / FMC) Dial the Phone No. of the OpenCom 100 / Aastra 800 communications system on the home user telephone: – If the CLIP Authentification option is activated, you will immediately hear the internal dialling tone. -
Page 9: Making Internal Calls
000…999. Ask your system administrator how many digits are valid. The central telephone book is managed by users who have appropriate authorisation. The OpenCom 100 / Aastra 800 can store up to 2,000 call numbers, for each call number up to three speed-dialling numbers can be configured. -
Page 10: Accepting A Call
Your system administrator can configure and activate a queue feature for your tele- phone in the OpenCom 100 / Aastra 800. New calls can enter this queue while you are making a call. The callers in the queue hear a ringing signal. The number of calls allowed in the queue is set by the system administrator during system configuration, e.g. -
Page 11: Parking A Call
A queue for your telephone can also be administered when it is part of a user group, and at the same time it has an effect on the forwarding of calls. For details, please refer to User Groups starting on page 17 and Forwarding Calls starting on page 19. Note If a queue for your telephone is active, it may be wise to activate call protection. - Page 12 The default PIN setting is “0000”. You will now be directly connected with your voicebox. The OpenVoice / Aastra Voice application will inform you if there are any new messages in this voi- cebox.
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Page 13: Several Parties
“in the enquiry mode”. Enquiry (Home User / FMC) In a call which is made with from external via the OpenCom 100 / Aastra 800 commu- nications system (see also Home User / FMC on page 4), entering simulates key. -
Page 14: Toggling
Toggling GR2G … You can toggle (i.e. switch back and forth) between two calls. On ISDN telephones and on SIP terminals you toggle between two connections by means of the corresponding function key or a menu. If you want to talk to both parties at the same time, you can set up a three-party con- ference (see Starting a Three-Party Conference on page 13). -
Page 15: Transferring A Call Without Notifying The Destination Party
The length of time for the automatic recall is set by your system adminis- trator in the Configurator for all OpenCom 100 / Aastra 800 users. If the party to whom you want to transfer the call is busy, disconnect this call by pressing the key. -
Page 16: Ending A Three-Party Conference
Ending a Three-Party Conference Toggle: End: To end a three-party conference and continue telephoning with only one of the other two parties, press the keys to switch to the toggle mode. Then you can dis- connect one of the parties (see Disconnecting a Call on page 12). You end a three- party conference by replacing the handset. -
Page 17: Call Protection
Call Protection Call Waiting On/Off H*43# H#43# Off: If you are called while you yourself are telephoning, you will hear the call-waiting signal which tells you that there is a second party wishing to speak to you. You can deactivate the call-waiting signal (call waiting off, call-waiting protection on) and reactivate it (call waiting on, call-waiting protection off ). -
Page 18: Call Protection On/Off
You can, however, operate the feature with the OpenCTI 50 / Aastra CTI 800 additional programme. To do so, the system adminis- trator has to authorise you to use this programme. For more information, please refer to the online help of the OpenCom 100 / Aastra 800. -
Page 19: User Groups
User Groups Pick-up This feature cannot be used with an FMC telephone / home user telephone. H*0#G … For enquiry calls: GR*0#G … If another telephone in your pick-up group rings, you can pick up the call on your tel- ephone. -
Page 20: Logging Out Of/Into All Hunt Groups
You can, however, operate this feature with the OpenCTI 50 / Aastra CTI 800 additional programme. To do so, the system adminis- trator has to authorise you to use this programme. For more information, please refer to the online help of the OpenCom 100 / Aastra 800. -
Page 21: Forwarding Calls
On ISDN telephones, “Immediately”, “After Delay” and “On Busy” call forwarding can also be set by means of a menu for all calls, i.e. internal and external. Call forwarding is executed in the OpenCom 100 / Aastra 800, or in the case of external calls, in the network operator’s exchange. - Page 22 On a SIP terminal you cannot use the code-number procedure described here to activate/deactivate call forwarding. You can also operate the feature with the OpenCTI 50 / Aastra CTI 800 additional programme. To do so, the system adminis- trator has to authorise you to use this programme. For more information, please refer to the online help of the OpenCom 100 / Aastra 800.
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Page 23: Call Forwarding "Immediately
Call Forwarding “Immediately” For internal and external calls H*21* (external access code, e.g. (destination no.) H#21# Off: Only for internal calls H*211* (external access code, e.g. (destination no.) H#211# Off: Only for external calls H*212* (external access code, e.g. (destination no.) H#212# Off: Calls (only internal, only external or all of them) are immediately forwarded to another... -
Page 24: Call Forwarding "After Delay
Call Forwarding “After Delay” For internal and external calls H*61* (external access code, e.g. (destination no.) (period of time in seconds, e. g. H#61# Off: Only for internal calls H*611* (external access code, e.g. (destination no.) (period of time in seconds, e. g. H#611# Off: Only for external calls... -
Page 25: Msn Call Forwarding
On busy H*674* Z (user’s internal call no.) (destination no.) H#674* Z Off: (user’s internal call no.) If the terminal of the user is busy, then calls will immediately be forwarded to the other terminal. After delay H*614* Z (user’s internal call no.) (destination no.) (period of time in seconds, e. - Page 26 H#673* Z Off: (MSN 1) (MSN 2) When a terminal is busy, an external call for an MSN configured in the OpenCom 100 / Aastra 800 is forwarded immediately to the specified external destination. After delay (for one MSN) H*613* Z (MSN) (destination no.)
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Page 27: All Call Forwarding Off
All Call Forwarding Off H#2# If you have programmed several instances of call forwarding, you can deactivate them all simultaneously with the above procedure. Follow Me You can activate and deactivate immediate internal call forwarding for your own tele- phone from any other telephone, providing you have the user PIN for your own tele- phone (see page 34). -
Page 28: Special Calls
The time span is set to a value between 0 and 20 seconds in the OpenCom 100 / Aastra 800. It is set by your system administrator for all OpenCom 100 / Aastra 800 users. Please ask him for the current value. -
Page 29: Announcement
Announcement H*13* Z (internal call no.) For enquiry calls: GR*13* Z (internal call no.) Using this procedure you can make announcements to system terminals. The loud- speaker of the destination telephone is activated without a ring, and your announcement is heard by those present in the room. If you want to start an announcement on several system terminals to a hunt group phone number at which the call is signalled simultaneously for example, all called subscribers hear the announcement at that same time. -
Page 30: Dialout For Another Terminal
Dialout for Another Terminal H*51* Z (device ID) (destination call number) You can also conduct automatic dialling for another terminal. Enter the device ID of the terminal from which the dialling is to be conducted. Then enter the call number to be called. -
Page 31: Pin Dialling
PIN Dialling This feature cannot be used with a SIP terminal. H#46 Z (internal call no. of the telephone used, e. g. “102”) (your user PIN) (destination no.) You switch the telephone to a user group determined by the system administrator for the next call. -
Page 32: Take
Take H*88# You accept a current call from a different terminal at your telephone and continue your call on your telephone. The prerequisite is that your telephone and the other ter- minal have the same internal call number. Door Opener H*11 For enquiry calls: GR*11... - Page 33 The length of time can be set by your system administrator to a value between 30 and 300 seconds in the OpenCom 100 / Aastra 800. Please ask him for the current value. No call forwarding can be set up for doorbells on a SIP terminal.
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Page 34: Keypad Dialling
Keypad Dialling H*12 Z (keypad code digits) For enquiry calls: GR*12 Z (keypad code digits) Certain European network operators require the keypad protocol to be used in order for you to be able to set certain features (this is not the case in Germany). You use the sequence to switch to the keypad protocol, and subsequently enter the code digits required by your network operator. -
Page 35: Even More Protection
OpenCom 100 / Aastra 800 Configurator for the “Guests” user group. You must enter your user PIN to activate the telephone lock (see Changing the User PIN on page 34). -
Page 36: Changing The User Pin
• if CLIR is activated for your number in the OpenCom 100 / Aastra 800 telephone book. On ISDN telephones you can also activate the calling line identification restriction function on a call-by-call basis by means of a menu. Changing the User PIN... -
Page 37: Special Modes
If you wish, you can deactivate Least Cost Routing, which always uses the cheapest route for a call, and select a network operator yourself (this is known as “call by call”). This procedure is only necessary if LCR is activated in the OpenCom 100 / Aastra 800 for your user group. -
Page 38: Time Control
Time Control This feature cannot be used with a SIP terminal. Several time groups can be configured in the OpenCom 100 / Aastra 800. Depending on the activated time group, incoming calls are signalled on different terminals. It is possible to automatically change between these time groups, according to a time- table set up by the system administrator, or to change them manually. -
Page 39: Remote-Controlled Functions
OpenCom 100 / Aastra 800 for this feature. In addition, the number reserved in the OpenCom 100 / Aastra 800 can also be assigned an internal call number, via which the dialling is to be performed. In the case of remote-controlled dialling, there is no check... -
Page 40: Remote-Programmable Call Forwarding
Incorrect or non-existent call numbers are rejected. Your authorisation is checked in the same way as for forwarding within the OpenCom 100 / Aastra 800. A correct entry is confirmed with a positive acknowledgement signal, and the external call subse- quently ended. -
Page 41: Calling A Voicebox From A Remote Terminal
SIP-INFO message” function must be activated on the SIP terminal. Please review the user guide of the manufacturer on how to set this function. Using the call number of the OpenVoice / Aastra Voice application … (this call number is included in the incoming call distribution) Select the MSN or the system call number to which your system administrator has assigned the internal call number of OpenVoice / Aastra Voice application. -
Page 42: Setting Up An Internet Connection From Remote
Note For detailed information on the use and operation of the OpenVoice / Aastra Voice application, please refer to the user guide for the optional component “OpenVoice 200 / Aastra Voice 800”. Setting up an Internet Connection from Remote (reserved call no.) Wait until the connection to the communications system has been established. -
Page 43: Index
Index Index Announcements Features 4, 33 to system telephones 27 FMC telephone 4 Authorisation 4 Follow Me 25 Baby call 26 Home user 4 home user telephone 4 Hunt groups 18 Call forwarding 19 deleting active call forwarding 36 deleting all active instances of 25 Intercom remote programming of 38 to a system terminal 27... - Page 44 System PIN 36, 37 Take 30 Telephone SIP terminal 3 Telephone book 7 Telephone lock 33 Telephone number of OpenVoice / Aastra Voice 39 Three-party conference 13 Time control 36 Time groups 36 Toggling 12 Transferring a call with notification 12...
- Page 45 Notes Notes...
- Page 46 Notes Notes...
- Page 48 Copyright 2011 www.aastra.com All rights reserved As of 21.09.2011 Subject to changes...