Troubleshooting Security Problems - Intermec EasyLan AW02 User Manual

Chapter 4 — Troubleshooting EasyLAN Wireless

Troubleshooting Security Problems

80
Troubleshooting Wireless Configuration Problems (continued)
Problem Check These Possible Solutions
•
EasyLAN Wireless
not communicating
with the access point.
(continued).
•
Configuring wireless Make sure your computer is set to Infrastructure mode if you
mode. are connecting through an access point or Ad-hoc mode if you
are connecting to EasyLAN Wireless without an access point.
See the documentation for your wireless adapter for details.
If you did NOT use the console commands to configure static
WEP encryption, you need to temporarily disable static WEP
encryption on your PC. And, if your EasyLAN Wireless is
communicating through an access point that has static WEP
encryption enabled and the access point does not allow non-
WEP clients to communicate with other non-WEP clients,
then you also need to temporarily change the wireless mode of
your PC to Ad-hoc mode.
If your PC cannot be set to Ad-hoc mode, you need to
temporarily disable static WEP encryption on your access
point.
Slow performance If you are experiencing slow performance or are having
or intermittent intermittent problems connecting, try changing the RF channel
problems connecting. of your wireless network. For help configuring the RF channel
using the web browser interface or the EasyLAN Wireless
Admin utility, see Chapter 2, "Configuring EasyLAN
Wireless."
For help changing the RF channel on your wireless adapter or
access point, see the documentation for those products. You
should change it to at least three channels lower or higher than
any other wireless networks within range.
If you have trouble configuring security, check these possible problems and
solutions.
Troubleshooting Security Problems
Problem Check These Possible Solutions
Setting passwords or If you want to use WEP encryption or password protect your
using WEP. wireless network, and your wireless adapter or access point
normally uses a password or passphrase instead of WEP, it
should allow you to enter 0x followed by a 10 digit (for 64-bit
WEP) or 26 digit (for 128-bit WEP) key in hexadecimal format
(0 to 9 or A to F).
if you are using static WEP encryption, you have configured
EasyLAN Wireless with the right WEP type, key selection,
and WEP key.
if you are using 802.1x security with TTLS/LEAP, the
authenticator and authentication server are properly
configured. For help, see the documentation that shipped
with your authenticator and authentication server.
EasyLAN Wireless User's Manual