Troubleshooting Printing Problems; Troubleshooting Console Command Problems - Intermec EasyLan AW02 User Manual

Chapter 4 — Troubleshooting EasyLAN Wireless

Troubleshooting Printing Problems

Troubleshooting Console Command Problems

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If you have trouble printing, check these possible solutions. For more help,
see the troubleshooting information in your printer manual.
Troubleshooting Printing Problems
Problem Check These Possible Solutions
You cannot print. Try these solutions in order:
•
•
•
A large print job fails If a large print job fails unexpectedly and the printer is able to
unexpectedly. print the next print job, the LEAP server may have rotated the
WEP key during the large print job. You may want to
familiarize yourself with the WEP key rotation schedule.
If you have trouble using console commands in HyperTerminal, check
these possible solutions.
Troubleshooting Console Command Problems
Problem Check These Possible Solutions
The prompt EasyLAN Wireless is in protected mode. You need to use the
Local:
appears when starting unpro command, described on page 93, to get to the
a console session Local> prompt.
(instead of the
prompt).
Local>
EasyLAN Wireless is in boot mode. You can exit boot mode
The prompt
Boot>
appears when starting using either of these methods:
a console session
•
(instead of the
prompt).
Local>
•
Check the printer to make sure it is online and has media
and ribbon.
Test the connection between the printer and EasyLAN
Wireless by printing a test label. Push the test switch on the
back of the printer for less than 5 seconds.
If a test label does not print, try these solutions in order:
•
The printer may still be able to print through EasyLAN
Wireless. Set up the printer as you normally would and
try printing from an application.
•
EasyLAN Wireless might be in boot mode, especially if
you recently tried to update the firmware. Press and hold
the test switch while cycling power to the printer.
•
Restore EasyLAN Wireless to factory default settings by
holding the test switch for more than 10 seconds
Press and hold the test switch while cycling power to the
printer.
If you are using HyperTerminal, type GOMAIN from the
Boot> prompt and press Enter.
EasyLAN Wireless User's Manual
.