FrameMaker 8. 06/2007 IPL: Revised to support new 400 dpi printhead. 09/2004 IPL: Initial release. Supports IPL v2.30. Fingerprint: For preproduction MAT printers. 1-960625-00 05/2004 Fingerprint: For preproduction DAT printers. PX4i and PX6i High Performance Printer User’s Manual...
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PX4i and PX6i High Performance Printer User’s Manual...
Printing on RFID Media ............55 PX4i and PX6i High Performance Printer User’s Manual...
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Configuring Your Printer Using SmartSystems Foundation ....101 Configuring Your Printer Using Wavelink Avalanche ..... . .102 PX4i and PX6i High Performance Printer User’s Manual...
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Accessories for the Printer ............155 PX4i and PX6i High Performance Printer User’s Manual...
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Creating a Web Style Guide File ......... .180 viii PX4i and PX6i High Performance Printer User’s Manual...
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Contents PX4i and PX6i High Performance Printer User’s Manual...
Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only.
This manual provides you with information about the features of the PX4i and PX6i, and how to install, configure, operate, maintain, and troubleshoot them. Before you work with the PX4i or PX6i, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers.
Product field to help you locate the product whose documentation you want to download. Patent Information Product is covered by one or more patents. There may be other U.S. and foreign patents pending. PX4i and PX6i High Performance Printer User’s Manual...
Using the Printer Use this chapter to familiarize yourself with the PX4i and PX6i printers. This chapter contains these sections: • Learning About the Printers • Loading Media • Loading Ribbon • Printing a Test Label • Creating and Printing Labels •...
The PX4i and PX6i support a maximum print width of four or six inches, respectively. Throughout this manual, both models of the printer are referred to as “printer” unless otherwise noted.
CompactFlash (CF) card slot Ethernet interface Provision for IEEE parallel interface board RS-232 serial interface AC Power cord socket USB interface USB host port Machine label Intake slot for external media supply Back View PX4i and PX6i High Performance Printer User’s Manual...
Setup Feed Enter Shift Clear Printer Startup Screen: This screen appears the first time you turn on your printer. The language you select automatically runs each time you turn on your printer. PX4i and PX6i High Performance Printer User’s Manual...
The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer. Status Pause Setup Feed Enter Shift Clear Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the printer. PX4i and PX6i High Performance Printer User’s Manual...
L or R After you press I, use these buttons to scroll < > through error and information messages. Understanding the LEDs The printer has three LEDs: Power, Status, and the Intermec Ready- to-Work® indicator. Understanding the LEDs State Description...
The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom-made messages to be composed and displayed according to the requirements of the application. PX4i and PX6i High Performance Printer User’s Manual...
The PX4i and PX6i can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer to operate. The PX4i and PX6i can print in these modes: •...
S and F keys to perform a “testfeed.” If you are running IPL, save the label indicating the sensitivity number attached to the media roll. You need this number to set the media sensitivity. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer To load media for tear-off printing 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 4 Raise the printhead by turning the printhead lift lever counter- clockwise. 5 If necessary, remove the empty core from the media supply roll post. PX4i and PX6i High Performance Printer User’s Manual...
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6 If you are using a media roll with a 76 mm (3 in) core, install a 3-inch adapter on the media supply hub. 7 Fit a new roll of media on the supply post and push the roll in as far as it will go. PX4i and PX6i High Performance Printer User’s Manual...
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The slack absorber can be routed for better access and then snap-locked in open position. 9 Route the media through the print unit and push it in as far as it will go. Route the Media PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer Media Path 10 Lower the printhead by turning the printhead lift lever clockwise. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 11 (PX6i only) Push the locking handle up. 12 Adjust the position of the green edge guides so that the media is guided with a minimum of play. PX4i and PX6i High Performance Printer User’s Manual...
You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 155. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer To load media for peel-off printing 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 4 Raise the printhead by turning the printhead lift lever counter- clockwise. 5 Pull out the green clip on the liner takeup hub and dispose of any wound-up liner. PX4i and PX6i High Performance Printer User’s Manual...
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6 Remove any empty core from the media supply hub. 7 If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. PX4i and PX6i High Performance Printer User’s Manual...
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9 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. PX4i and PX6i High Performance Printer User’s Manual...
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10 Route the media through the print unit and push it in as far as it will go. 11 Pull out approximately 40 cm (15 in) of labels and remove the labels from the liner. PX4i and PX6i High Performance Printer User’s Manual...
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12 Route the liner around the tear bar and back under the print unit. 13 Secure the liner to the takeup hub with the green clip and rotate the hub until the media is pulled tight. Secure the Liner PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer Media Path 14 Turn the printhead lift lever clockwise to lower the printhead. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 15 (PX6i only) Push the locking handle up. 16 Adjust the position of the green edge guides so that the media is guided with a minimum of play. PX4i and PX6i High Performance Printer User’s Manual...
Setup mode. For help, see “Configuring Your • Printer From the Screen” on page is held by a latch inside the media compartment and can be tilted • forward to facilitate loading media. PX4i and PX6i High Performance Printer User’s Manual...
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Turn off the power or disconnect the cutter before cleaning. Keep your fingers away from cutting edges. To load media for cut-off printing 1 Turn off the printer. 2 Open the cutter and media cover. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 3 (PX6i only) Pull the locking handle down. 4 Turn the printhead lift lever counter-clockwise to raise the printhead. PX4i and PX6i High Performance Printer User’s Manual...
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5 Remove any empty core from the media supply hub. 6 If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. PX4i and PX6i High Performance Printer User’s Manual...
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8 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 9 Route the media through the print unit and push it in as far as it will go. Route the Media Media Path PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 10 Turn the printhead lift lever clockwise to lower the printhead. 11 (PX6i only) Push the locking handle up. PX4i and PX6i High Performance Printer User’s Manual...
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12 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 13 Route the media through the cutter between the two guide plates. PX4i and PX6i High Performance Printer User’s Manual...
40% of a full-size media roll. Internal batch takeup can be used for these types of media: Self-adhesive labels fitted on liner • • Pre-perforated tickets with gaps • Pre-perforated tickets with marks PX4i and PX6i High Performance Printer User’s Manual...
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To load media for internal batch takeup printing 1 Turn off the printer. 2 Open the front door and media cover. 3 Turn the printhead lift lever counter-clockwise to raise the printhead. PX4i and PX6i High Performance Printer User’s Manual...
Chapter 1 — Using the Printer 4 Remove any empty core from the media supply hub. 5 Loosen the single screw that holds the guide plate at the rear of the media compartment. PX4i and PX6i High Performance Printer User’s Manual...
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6 Remove the tear bar from the print unit and replace it with the guide plate. 7 If you are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. PX4i and PX6i High Performance Printer User’s Manual...
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9 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 10 Route the media through the print unit and push it in as far as it will go. 11 Pull out approximately 40 cm (15 in) of labels. PX4i and PX6i High Performance Printer User’s Manual...
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12 Route the labels around the guide plate and back under the print unit to the takeup hub. 13 Wind up some of the media on the takeup hub and secure it with the green clip. Winding and Securing the Media PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer Media Path 14 Turn the printhead lift lever clockwise to lower the printhead. PX4i and PX6i High Performance Printer User’s Manual...
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15 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 16 Close the media cover, but keep the front door open. 17 Press F to advance the media and adjust the media feed. PX4i and PX6i High Performance Printer User’s Manual...
• Fit the fanfold guide into the lower slot in the rear plate when the supply is placed lower than the printer. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 2 Feed the media through the slot in the rear plate. Feeding Media Through the Upper Slot PX4i and PX6i High Performance Printer User’s Manual...
Make sure to select ribbon that matches the type of receiving face material and set up the printer accordingly. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer To load ribbon for thermal transfer printing 1 Open the front door and media cover. 2 (PX6i only) Pull the locking handle down. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 3 Turn the printhead lift lever counter-clockwise to raise the printhead. 4 Remove any unused ribbon and the empty ribbon core. PX4i and PX6i High Performance Printer User’s Manual...
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55-60 mm (2.1-2.3”) • If your ribbon is 88 to 90 mm (3.5 in) wide, compress the ribbon supply bobbin and move it so it snaps into the second groove. 80-90 mm (3.5”) PX4i and PX6i High Performance Printer User’s Manual...
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(outermost) groove. 110 mm (4.3”) 6 Press the ribbon roll onto the ribbon supply bobbin and route the ribbon through the print unit. Pull out 20 cm (8 in) of ribbon. PX4i and PX6i High Performance Printer User’s Manual...
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8 Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub rotates counter- clockwise. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 9 Turn the printhead lift lever counter-clockwise to raise the printhead. 10 Wind up the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 1 — Using the Printer 11 Turn the printhead lift lever clockwise to lower the printhead. 12 Close the front door and media cover. PX4i and PX6i High Performance Printer User’s Manual...
Description Diamonds Prints a diamond pattern. Chess Prints a chess board pattern. Bar Codes #1 Prints a horizontal set of bar codes. Bar Codes #2 Prints a vertical set of bar codes. PX4i and PX6i High Performance Printer User’s Manual...
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Print Quality Contains bar codes with different characteristics and useful information about the printer model, program version, print speed, and media sensitivity setup. PX4i and PX6i High Performance Printer User’s Manual...
Intermec web site at www.intermec.com. You can also use Fingerprint and IPL to create and print labels. For more information, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. PX4i and PX6i High Performance Printer User’s Manual...
Media containing RFID tags is slightly thicker where the RFID tag is located. The slight thickness of this part of the label may affect print quality. For thermal transfer labels, Intermec recommends using a high-quality ink ribbon, such as TMX 2304 or TMX 1500.
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Chapter 1 — Using the Printer PX4i and PX6i High Performance Printer User’s Manual...
Connecting the Printer This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Connecting Peripherals to the USB Host Port...
Disable XON/XOFF, data to host (Fingerprint only) Disable XON/XOFF, data from host (Fingerprint only) Disable New line (Fingerprint only) CR/LF Receive buffer (Fingerprint only) 1024 bytes Transmit buffer (Fingerprint only) 1024 bytes PX4i and PX6i High Performance Printer User’s Manual...
PrinterCompanion CD that ships with the printer. To make sure you have the latest version of InterDriver, you may want to go to the downloads page for the printer on the Intermec web site at www.intermec.com. To connect the printer to a PC through the USB port 1 Download and install the InterDriver software on your PC.
Alert handling. Setting Up Ethernet Communications Use the Ethernet port to set up the PX4i or PX6i as a network printer. If Ethernet is selected as your Network Type, when you turn on your printer, it automatically retrieves an IP address from the network (DHCP+BOOTP).
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7 When you are prompted, enter your login and password. The default values are: login = admin, password = pass. For help using the printer web page to configure your printer, see “Configuring Your Printer From the Printer Home Page” on page PX4i and PX6i High Performance Printer User’s Manual...
Chapter 2 — Connecting the Printer If your network does not automatically assign an IP address, or the Intermec Ready-to-Work indicator is blinking to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com) to correct the network settings.
WPA2 Personal and Enterprise mode (802.1x authentication) Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, LEAP, and EAP-FAST. For LEAP authentication, the printer supports Open EAP, but does not support Network EAP. PX4i and PX6i High Performance Printer User’s Manual...
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6 Step through the Add Printer Wizard until you have successfully added your printer. 7 In the Printer Tasks box, click Wireless Setup Wizard. 8 Step through the Wireless Setup Wizard to set up wireless network and security parameters. PX4i and PX6i High Performance Printer User’s Manual...
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Wireless Security Using IPL” “Configuring 802.11 Wireless Security Using Fingerprint” on page 5 If you are using certificates for validation, Intermec recommends testing first without the certificate. Only after performing this test should you transfer the certificate to the printer. The printer can accept PEM (.pem), DER (.der), and PKCS #12 (.p12 or .pfx)
Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.” PX4i and PX6i High Performance Printer User’s Manual...
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WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value: setup "wlan","WPA","OFF" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","" setup write "wlan","uart1:" To view the 802.1x values, send this command: setup write "8021x","uart1:" PX4i and PX6i High Performance Printer User’s Manual...
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Send the following commands to set a certificate and enable • validation: setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON" where c:/test.pfx is the location and name of the certificate on the printer and export is the passphrase. PX4i and PX6i High Performance Printer User’s Manual...
If you have changed the password, you will need to use your password instead of “pass.” 2 Send the following commands to configure the WEP keys. The following example sets WEP key 1 to 01234 and enables WEP key 1. <STX><SI>ws,WEP1,0x3031323334<ETX> <STX><SI>ws,.WEP_KEY,1<ETX> PX4i and PX6i High Performance Printer User’s Manual...
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Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.” PX4i and PX6i High Performance Printer User’s Manual...
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ACQUIRE_PAC to on or off. • Send the following command to set PAC to use /tmp/my.pac with a pass phrase of “verysecret”: <STX><SI>ws,PAC,/tmp/my.pac@verysecret<ETX> • Send the following command to set ACQUIRE_PAC to on: <STX><SI>ws,ACQUIRE_PAC,ON<ETX> PX4i and PX6i High Performance Printer User’s Manual...
Connecting Peripherals to the USB Host Port You can connect these peripheral devices to the USB host interface port on the printer: • USB mass storage device • Keyboard • Bar code scanner • USB hub PX4i and PX6i High Performance Printer User’s Manual...
“usbhost:” device receives data from the scanner the same way it does from a USB keyboard. You can then use this data in a Fingerprint application. The keyboard layout you choose (see the previous procedure) applies for connected scanners too. PX4i and PX6i High Performance Printer User’s Manual...
USB devices to the printer at the same time. Note: You can only connect one USB mass storage device and one HID (keyboard or scanner) peripheral to the USB hub at a time. PX4i and PX6i High Performance Printer User’s Manual...
Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics. This chapter contains these sections: • Configuring Your Printer • Choosing an Ethernet or Wireless Network • Upgrading Firmware • Downloading Fonts and Graphics...
Each main menu branches out to a number of sub-menus. If you have optional accessories installed in your printer, the firmware adds the necessary setup parameters to the Setup tree. PX4i and PX6i High Performance Printer User’s Manual...
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T E T / E R V I C E The Main Levels of the Setup Menu in IPL For more information on the IPL and Fingerprint menu systems, see Appendix C, “Fingerprint and IPL Setup Menus” on page 165 PX4i and PX6i High Performance Printer User’s Manual...
6 When you are prompted, enter your login and password. The default values are: login = admin, password = pass. Use the next sections to understand and configure the settings on each configuration page. PX4i and PX6i High Performance Printer User’s Manual...
3 Click Submit Setup. Configuring Media Settings Use the media page to view and change media settings such as XSTART position, media type, and contrast. To configure media settings 1 Click Printer > Media. PX4i and PX6i High Performance Printer User’s Manual...
Use the RFID page to configure settings for printing on RFID media. To configure media settings 1 Click Printer > Rfid. 2 Enter the correct information for the RFID media you are using. 3 Click Submit Setup. PX4i and PX6i High Performance Printer User’s Manual...
To configure print engine settings 1 Click Printer > Print Engine. 2 Enter the correct information for the print engine. 3 Click Submit Setup. PX4i and PX6i High Performance Printer User’s Manual...
Testfeed [value] Calibrates the label stop sensor performs a testfeed. Selecting this setting is equivalent to issuing the TESTFEED command on the printer. Ribbon Sensor Detects if the printer runs out of ribbon during printing. [value] PX4i and PX6i High Performance Printer User’s Manual...
From the Setting list, choose Enabled or Disabled. In the text field, specify a Delay repeat. • • In the Delay Unit list, select seconds or occurrences. • In the Message text field, enter a message. PX4i and PX6i High Performance Printer User’s Manual...
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The Delay repeat setting represents how often the alert message will be sent when the preset value is reached. Notification The method used to send an alert message. You can Method choose from mail, SNMP-trap, or both. PX4i and PX6i High Performance Printer User’s Manual...
1 Click Network Admin > General. 2 View or update your settings. Note: To enter a new password, you need to check the Set password check box. 3 Click Submit General settings. PX4i and PX6i High Performance Printer User’s Manual...
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This setting is not supported if you are setting up the printer from its internal keyboard. Users allowed to change wireless settings: Defines who may change WLAN or 802.1x settings. PX4i and PX6i High Performance Printer User’s Manual...
2 Select the mail server settings and enter mail addresses. 3 Click: Submit Mail Settings to send the changes to the printer. • • Submit & Send test mail to send the changes to the printer and test your new settings. PX4i and PX6i High Performance Printer User’s Manual...
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• To address: The recipient of alert messages. To enter several addresses, separate them with a comma (,) or a semicolon (;). PX4i and PX6i High Performance Printer User’s Manual...
After you add a trap, it appears in the Trap Address Settings list. You can edit or delete each trap in the list by clicking Edit or Delete. 4 Click Submit SNMP settings. PX4i and PX6i High Performance Printer User’s Manual...
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Trap Community: Defines the community to which SNMP traps will be sent. • Friendly Name: A user-defined text string that identifies the trap. • Trap Enable Status: Defines whether the specified trap is enabled. PX4i and PX6i High Performance Printer User’s Manual...
You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL. Address: The current IP address of the printer. Netmask: Manually assigned netmask for the printer. Default Router: The IP address of the default router. PX4i and PX6i High Performance Printer User’s Manual...
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NET1 TCP Port Number: The port number for raw TCP. The default is 9100. NET1 Queuing: Determines whether queuing for the TCP port is turned on, off, or enabled for multiple network connections (Multi). PX4i and PX6i High Performance Printer User’s Manual...
Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection. PX4i and PX6i High Performance Printer User’s Manual...
Agent address and Port in the text fields. • Find agent by broadcast: Enables Avalanche and the network connection broadcasts to find the agent. Agent Enter your user name and password in the entry fields. authorization PX4i and PX6i High Performance Printer User’s Manual...
Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number. To configure the SmartSystems settings 1 Click Network Admin > SmartSystems. 2 View or change the settings. 3 Click Submit SmartSystems settings. PX4i and PX6i High Performance Printer User’s Manual...
Set the operating mode of the device to Ad-Hoc or Infrastructure. Set Wired Equivalent Privacy (WEP) to on or off. WEP Keys You can enter values for up to 4 WEP keys. Active WEP key Chooses the active WEP key. PX4i and PX6i High Performance Printer User’s Manual...
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(Read only) Radio signal strength of the access point. Speed (Read only) Speed of the current connection. Region (Read only) Shows the country short names provided by the 802.11d standard for the currently selected region or country. PX4i and PX6i High Performance Printer User’s Manual...
Use the following table to understand the 802.1x settings. Understanding the 802.1x Settings Setting Description EAP Type Choose the Extensible Authentication Protocol (EAP) type: • TTLS • LEAP • PEAP • EAP-FAST • Off (disables 802.1x security) (default) PX4i and PX6i High Performance Printer User’s Manual...
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The default is “” (any only) common name). Server Certificate Enables certificate validation. Specifies whether or not Validation (TTLS to check if the installed CA certificate is the root of the and PEAP only) server certificate. PX4i and PX6i High Performance Printer User’s Manual...
1 Make sure that you have a PC running Microsoft Windows 2000 or later. 2 Download PrintSet from the Downloads page of the Intermec web site at www.intermec.com. 3 Connect your printer to your PC using a serial cable. For help, see “Connecting the Printer to a PC Through the Serial Port”...
The license also enables Scan-to-Connect, which makes connecting additional PX4i and PX6i printers to your secure wireless network as easy as reading bar codes. You can download SmartSystems Foundation at no charge from the Intermec web site.
2 Schedule the printer updates or manually initiate an update using the Avalanche Administrative Console. For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com. Choosing an Ethernet or Wireless Network If you have an 802.11 wireless radio option installed in your printer,...
If you are using IPL, send this command to the printer: <STX><SI>n,,,p<ETX> where p is either 0 (select Ethernet interface) or 1 (Select Wireless 802.11 interface). 3 Reboot the printer for the change to take effect. PX4i and PX6i High Performance Printer User’s Manual...
7 Extract the .zip file to a folder on your PC. To upgrade using PrintSet 1 Download the latest version of PrintSet from the Intermec web site at www.intermec.com. 2 Select File > Add Printer. The Add Printer Wizard starts.
You can download additional fonts to the printer’s Flash memory using: • PrintSet. You can download PrintSet from the downloads page for the printer on the Intermec web site at www.intermec.com. • Fingerprint or IPL commands. For help, see the Intermec...
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Chapter 3 — Configuring the Printer PX4i and PX6i High Performance Printer User’s Manual...
Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance. This chapter contains these sections: • Troubleshooting the Printer •...
If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call: 1-800-755-5505 Outside the U.S.A.
Keep in mind that some error messages: • are specific to the type of firmware you are running. • have corresponding error numbers. cause the Intermec Ready-to-Work indicator to blink or turn off. • Fingerprint Error Messages Ready-to-Work Error Message...
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RtW blink by This condition is set by the Fingerprint SYSHEALTH Blinking application command. For more information, see the Intermec Fingerprint Command Reference Manual. PX4i and PX6i High Performance Printer User’s Manual...
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The printer has been rebooted. Initializing The printer is initializing. Printer crash Printer crash. In most instances, when the printer crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off. Printer turned The printer is off. Maintenance...
Press the F button to resume. Press Feed Blinking Paused This is not an error condition. This message appears Blinking when the print job is paused. Setup mode entered. IP link error. No network connection. Blinking PX4i and PX6i High Performance Printer User’s Manual...
No Printhead Printhead not found Rebooted Initializing Printer crash. In most instances, when the printer crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off. Printer turned off Maintenance Psu Over Power supply over temperature...
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Printhead Pressure” on page 124. • The printhead voltage may be incorrect or the energy control may be faulty. For help, contact your Intermec service representative. There are dark lines along the media There may be foreign particles on the printhead. Clean the path.
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You may need to adjust the label stop sensor. For help, “Adjusting the Label Stop Sensor” on page 121. • The printhead pressure may be too high. Decrease the printhead pressure. For help, see “Adjusting the Printhead Pressure” on page 124. PX4i and PX6i High Performance Printer User’s Manual...
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I loaded my printer with RFID After you load RFID media, restart the printer or run a media, but it is not writing to the TESTFEED to let the printer identify the RFID media type. tags. PX4i and PX6i High Performance Printer User’s Manual...
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RFID media. • is being used with a level of security that is not allowed by the tag type. Make sure that you are using the appropriate media for your application. PX4i and PX6i High Performance Printer User’s Manual...
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RFID lock error. Tag cannot be locked. 1329 RFID access error. Tag is locked. Note: If you are using Intermec Direct Protocol, error codes 1320 to 1329 are supported and displayed with the error text. PX4i and PX6i High Performance Printer User’s Manual...
The parameters are reset and the printer continues the normal startup process. If you do not press E within 10 seconds, the normal startup continues and the printer is not reset. PX4i and PX6i High Performance Printer User’s Manual...
Adjusting the Pressure Arm The printer is factory-adjusted for full-size media width. If you are using media that is less than full width, Intermec recommends that you adjust the position of the pressure arm so that it is centered on the media and provides even pressure.
The LSS must be aligned with the gaps, slots, or black marks. If you are using irregularly shaped labels, align the LSS with the front tips of the labels. PX4i and PX6i High Performance Printer User’s Manual...
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This method can be especially useful for black marks. Be sure to measure the lateral position of the black marks with a ruler before loading the media. PX4i and PX6i High Performance Printer User’s Manual...
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8 Check gap detection: a Lift the printhead. b Slowly pull out the media. When the LSS detects a gap or detection slot, the cursor moves to the right. LSS AUTO 9 Check mark detection: PX4i and PX6i High Performance Printer User’s Manual...
But, you may need to adjust the printhead pressure to accommodate thicker or thinner media. Note: Do not use a higher printhead pressure than necessary, because it may increase the wear of the printhead and shorten its life. PX4i and PX6i High Performance Printer User’s Manual...
1 Press T to enter the Setup menu, and use the keypad to go to the LTS menu: • If you are running Fingerprint, go to SETUP > PRINT DEFS > LTS. • If you are running IPL, go to SETUP > TEST/SERVICE > LTS. PX4i and PX6i High Performance Printer User’s Manual...
• exterior of the printer. media guides. • • printhead. To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. PX4i and PX6i High Performance Printer User’s Manual...
Chapter 4 — Troubleshooting and Maintaining the Printer Use only the cleaning agents specified in this section. Intermec is not responsible for damage caused by any other cleaning materials used on this printer. Clean the printer with a cotton swab saturated with alcohol.
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Chapter 4 — Troubleshooting and Maintaining the Printer To clean the media guides 1 Open the front door and media cover. 2 Pull the upper guide straight out. PX4i and PX6i High Performance Printer User’s Manual...
Isopropyl alcohol [(CH 3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. PX4i and PX6i High Performance Printer User’s Manual...
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3 Turn the printhead lift lever counter-clockwise to raise the printhead. 4 Remove any media and transfer ribbon. 5 Open the cleaning card envelope and pull out the cleaning card. Read the warning text. PX4i and PX6i High Performance Printer User’s Manual...
You must turn off the power before replacing the printhead. The firmware can only detect the new printhead when the printer is restarted. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 4 — Troubleshooting and Maintaining the Printer To replace the printhead 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 4 — Troubleshooting and Maintaining the Printer 4 Turn the printhead lift lever counter-clockwise to raise the printhead. 5 Remove any media and transfer ribbon. 6 Pull the printhead bracket away from the magnet in the pressure arm. PX4i and PX6i High Performance Printer User’s Manual...
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8 Disconnect the cables from the printhead. Note the snap-lock on the inner connector. Pull at the connectors, not at the cables. PX4i and PX6i High Performance Printer User’s Manual...
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Chapter 4 — Troubleshooting and Maintaining the Printer 9 Connect the two cables to the replacement printhead. 10 Connect the hooks of the printhead bracket to the headlift shaft. Make sure that the cables are not in the way. PX4i and PX6i High Performance Printer User’s Manual...
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11 Turn the printhead lift lever clockwise so the magnet engages the printhead bracket. 12 (PX6i only) Push the locking handle up. 13 Load a new supply of media and ribbon. For help, see “Loading Media” on page 8 “Loading Ribbon” on page PX4i and PX6i High Performance Printer User’s Manual...
USB device • USB full speed host • Ethernet, 100 Mbps • 802.11b/g (optional) • IPv6 Memory • 32MB RAM • 16MB Flash • CompactFlash (CF) card (optional) • USB memory device (optional) PX4i and PX6i High Performance Printer User’s Manual...
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76.2 to 168 mm (3 to 6.61 in) Ribbon Roll Outer Diameter 80 mm (3.15 in) (maximum) ± 450 m (1476 ft) of ribbon Ribbon Roll Core Inner Diameter 25 mm (1 in) Print Directions PX4i and PX6i High Performance Printer User’s Manual...
Appendix A — Specifications Interfaces This section describes the standard interfaces available on the PX4i and PX6i printers. RS-232 Serial Interface Use this table to understand the default settings of the serial port. Default Settings of the Serial Port Parameter...
USB Interface The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec InterDriver printer driver installed on your PC. For help setting up USB communications, see “Connecting the Printer to a PC...
RJ-45 cable. The interface supports 10/100 Mbps Fast Ethernet (10BASE-T, 100BASE-TX) and is fully compliant with the IEEE 802.3u standard. The network card MAC address can be found on the label below the socket. Ethernet Socket Ethernet Connector PX4i and PX6i High Performance Printer User’s Manual...
Printer nAutoFd 15 to 16 Not connected Chassis ground External +5 V DC Max 500 mA 19 to 30 Signal ground nInit nFault Printer Signal ground 34 to 35 Not connected nSelectIn PX4i and PX6i High Performance Printer User’s Manual...
170 mm (6.69 in) Non-Adhesive Strip Media Width (a) Printer Measurement Value PX4i Maximum 120 mm (4.72 in) Minimum 25.0 mm (1.00 in) PX6i Maximum 170 mm (6.69 in) Minimum 76.0 mm (3.00 in) PX4i and PX6i High Performance Printer User’s Manual...
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Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: FIX LENGTH STRIP • • VAR LENGTH STRIP • IPL: CONTINUOUS Non-Adhesive Strip Non-Adhesive Strip PX4i and PX6i High Performance Printer User’s Manual...
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168.4 mm (6.63 in) Minimum 74.4 mm (2.93 in) Media Type Set media type to one of these values: • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP IPL: CONTINUOUS • PX4i and PX6i High Performance Printer User’s Manual...
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Self-Adhesive Labels External Media Width Including Liner (a) Printer Measurement Value PX4i Maximum 120 mm (4.72 in) Minimum 25.0 mm (1.00 in) PX6i Maximum 170 mm (6.69 in) Minimum 76.0 mm (3.00 in) PX4i and PX6i High Performance Printer User’s Manual...
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(e) to be larger than 7 mm (0.28 in), that batch printing is used, and that no pull back of the media is performed. Intermec does not guarantee that such short labels will work, but it is up to users to test this in their unique application.
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Appendix A — Specifications SELF-ADHESIVE LABELS FEED DIRECTION Self-Adhesive Labels Media Type Set media type to one of these values: • Fingerprint: LABEL (w GAPS) • IPL: GAP PX4i and PX6i High Performance Printer User’s Manual...
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(e) to be larger than 7 mm (0.28 in), that batch printing is used, and that no pull back of the media is performed. Intermec does not guarantee that such short tickets will work, but it is up to users to test this in their unique application.
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Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer. TICKETS & TAGS FEED DIRECTION Tickets With Gaps (Gap Stock) PX4i and PX6i High Performance Printer User’s Manual...
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Full media width Recommended 10.0 mm (0.39 in) Minimum 5.0 mm (0.20 in) Black Mark Length (e) Measurement Value Maximum 25.0 mm (0.98 in) Recommended 3.2 mm (0.13 in) Minimum 1.27 mm (0.05 in) PX4i and PX6i High Performance Printer User’s Manual...
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Appendix A — Specifications Black Mark Y-Position (f) Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed, so the tickets can be properly torn off.
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When printing on RFID media, special consideration must be taken to the position and shape of the tag. Specific recommendations for different kinds of Intermec-approved RFID media can be found on the Intermec web site at www.intermec.com. Additional information is provided in the documentation that came with your RFID kit.
Appendix A — Specifications Accessories for the Printer You can use these accessories (sold and ordered separately) with the printer. To order accessories, contact your local Intermec sales representative. Liner/Batch Takeup This factory-installed option separates labels from the liner and winds up the spent liner inside the printer’s media compartment.
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Intermec authorized service technician. The printer can accommodate these interface boards: • 802.11 Radio Interface Board • Parallel Interface Board (IEEE 1284) • Double Serial Interface Board • Serial/Industrial Interface Board • RFID/Serial Interface Board PX4i and PX6i High Performance Printer User’s Manual...
Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. You can download both documents from the Intermec web site at www.intermec.com. Fingerprint Default Configuration Ser-Com “uart1:” Parameters Parameter Default Value Baud rate...
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Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.11 radio is installed) RFID Parameters Parameter Default Value Mode Enable Tagadjust Retries Voidtext Fieldstrength Feedadjust Parameters Parameter Default Value Startadjust Stopadjust PX4i and PX6i High Performance Printer User’s Manual...
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Paper sensor Low diameter (paper) 0 dots Testfeed Testfeed mode Fast Len (slow mode) Print Defines Parameters Parameter Default Value Head resistance Testprint Print speed 100 mm/sec LSS test Clip default Cmd language PX4i and PX6i High Performance Printer User’s Manual...
None Stop bits Protocol XON/XOFF COM Parameters Parameter Default Value USB keyboard Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address Netmask Default router IPv6 selection Auto IPv6 address Nameserver Nameserver6 PX4i and PX6i High Performance Printer User’s Manual...
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RFID Parameters Parameter Default Value Mode Enable Tagread Tagadjust Retries Voidtext Fieldstrength Test/Service Parameters Parameter Default Value Testprint Config Test labels Format Page Font Data dump Memory reset LSS test Cmd language PX4i and PX6i High Performance Printer User’s Manual...
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LBL rest point Form adj dots X Form adj dots Y Ribbon low Paper low Configuration Parameters Parameter Default Value Emulation mode None Print speed 4 in/sec Cutter Not installed LTS calibration Not installed PX4i and PX6i High Performance Printer User’s Manual...
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Appendix B — Default Settings PX4i and PX6i High Performance Printer User’s Manual...
Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates. This appendix provides an overview of the setup menu you can use to configure parameters for your printer.
REC BUF TRANS BUF NEW LINE: REC BUF: TRANS BUF: CR/LF NEW LINE: 10000 1024 NEW LINE: Fingerprint Net-Com,NET1 Menu SETUP: NET-COM,NET1 NET-COM,NET1: NEW LINE NEW LINE: CR/LF NEW LINE: NEW LINE: PX4i and PX6i High Performance Printer User’s Manual...
MEDIA: MEDIA: MEDIA: TESTFEED TESTFEED MODE LEN (SLOW MODE) LEN (SLOW MODE): TESTFEED: TESTFEED MODE: 26 28 0 10 FAST TESTFEED MODE: SLOW Press E to perform a testfeed. Values are read-only. PX4i and PX6i High Performance Printer User’s Manual...
LTS ADJUST CMD LANGUAGE: CLIP DEFAULT: Direct Protocol CMD LANGUAGE: CMD LANGUAGE: REMOVE LABEL AND REMOVE LABEL LTS VALUE: ZSim CMD LANGUAGE: PRESS ENTER ENTER TO STOP DSim SENSITIVITY 10 OUT OF 9-10 PX4i and PX6i High Performance Printer User’s Manual...
57600 BAUDRATE: SPACE 115200 BAUDRATE: 1200 BAUDRATE: 2400 BAUDRATE: 4800 IPL COM Menu SETUP: COM: USB KEYBOARD USB KEYBOARD: USB KEYBOARD: SWEDISH USB KEYBOARD: FRENCH USB KEYBOARD: GERMAN USB KEYBOARD: USER DEFINED PX4i and PX6i High Performance Printer User’s Manual...
LTS TEST MEMORY RESET: CMD LANGUAGE: LTS ADJUST CONFIGURATION ZSim CMD LANGUAGE: DSim CMD LANGUAGE: LSS AUTO: Fingerprint REMOVE LABEL AND CMD LANGUAGE: REMOVE LABEL Direct Protocol PRESS ENTER ENTER TO STOP PX4i and PX6i High Performance Printer User’s Manual...
Press E 86XX-10MIL 86XX-10MIL 4 IN/SEC EMULATION MODE: EMULATION MODE: 4 IN/SEC SENSITIVITY 9 SENSITIVITY 9 86XX-15MIL 86XX-15MIL OUT OF 8-14 OUT OF 8-14 Read only, Read only, press E press E PX4i and PX6i High Performance Printer User’s Manual...
The file system of the printer is case-sensitive, which is important because filenames in Fingerprint commands are translated into capital letters by default. Directories or files with lowercase names are inaccessible for Fingerprint commands and programs. PX4i and PX6i High Performance Printer User’s Manual...
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You can also use the CF card to upgrade printer firmware. /dev This directory contains devices used for input/output, such as uart1, Flash, net1, parallel IEEE 1284. PX4i and PX6i High Performance Printer User’s Manual...
The web server generates these web pages with dynamic information on the fly. This process makes the real-time generated pages of the printer appear in the Intermec style. The colors and logo of the customer are ignored.
HTML code. Default configuration of these parameters makes the printer’s web page appear in the Intermec style, with corporate colors and logos. When changing the parameters, the web pages are permanently customized.
“heli” and “hena” must have a value. heli Help link, link associated to the Help tag. hena Help link name, the label to be shown on the web page. PX4i and PX6i High Performance Printer User’s Manual...
#cdcdcd. Any quotation marks (%22) must be preceded by a back slash (\). The file must contain only one line, where the different variables and valuers are separated by ampersand (&) characters. PX4i and PX6i High Performance Printer User’s Manual...
• If variables are specified more than one time, the last value is the one assumed. Intermec recommends that you use the FTP server to transfer the files. Example (the default Web Style Guide): bgco=%23ffffff&loat=src%3d\%22/rom/images/ itclogo1.gif\%22+align%3dbottom+alt%3d\%22Intermec_...
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Fingerprint loading media beeps, described serial port settings PX4i and PX6i High Performance Printer User’s Manual...
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Fingerprint printer humidity specifications Fingerprint HyperTerminal COM menu sending configuration command language commands changing setting up wireless described communications configuring wireless security turning on typing with IPL PX4i and PX6i High Performance Printer User’s Manual...
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RFID menu login name, home page Ser-Com menu LSS position, adjusting Setup menu illustration LSS too high, error message sounds, described LSS too low, error message Test/Service menu LSS, testing PX4i and PX6i High Performance Printer User’s Manual...
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Fingerprint power LED, described Network menu power specifications Fingerprint power supply over temperature, error message network type press feed, error message choosing Ethernet or wireless pressure arm, adjusting 802.11 print button, described PX4i and PX6i High Performance Printer User’s Manual...
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PSU over temperature, error learning about message maintaining memory real time clock, accessory modifying web page red light. See LEDs. name, viewing replacing, printhead resetting required environment variables, slow, troubleshooting web style guide PX4i and PX6i High Performance Printer User’s Manual...
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Ser-Com, UART1 menu, memory and storage Fingerprint optional environment serial communications, variables configuring from web required environment page variables URL encoding syntax rules web pages PX4i and PX6i High Performance Printer User’s Manual...
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Fingerprint USB mass storage device configuring with IPL using to download fonts and write protected ISO 18000-6B graphics using to upgrade firmware using with printer ZSim, command language changing views, printer described PX4i and PX6i High Performance Printer User’s Manual...
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Doesn't this printer have a speed setting to adjust how fast a label can be printed????? PX 4 i item number PX4C010000005030 s/n 20221521608