Setting The Remote Number; Setting The Data Phone Number (Ethernet Data); Setting Dialback - MCK EXTender 3000 System Administrator Manual

Citel extender 3000: user guide
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Setting the Remote Number

The Remote Phone Number is the phone number the Office Module will dial to connect with the Remote
Module. This will be DN1/MSN1 of the Remote Module. When entering the remote phone number and a
previously stored remote phone number appears on the display. If no number was stored, the default value
will be displayed (5552000).
Remote Module phone numbers cannot exceed 31 digits and should begin with 1 and the area code if
required.
1.
From the Go Online menu, press NEXT until the Set Dial Numbers menu appears.
2.
Press OK to advance to the Set Office Number menu.
3.
Press NEXT to advance to the Set REM Phone Number menu.
4.
Press OK.
5.
Enter the number and press Drop/Redial to accept it and return to the Set REM Phone Number menu.

Setting the Data Phone Number (Ethernet Data)

The Data Phone Number menu will only display if you are using Ethernet Data (The Data Type is set to
Ethernet). The Data Phone Number is used for transmitting data. The Data Phone Number is the number of
the router or Office module to which the data connection will be made.
Note: If the data connection is being made to an Office Module using Ethernet data, the data phone number
MUST be that module's DN2/MSN2 number.
If a previous Data Number was stored, the number will appear on the display. If no number was stored, the
default value will be displayed (5553000). The Data Phone Number cannot exceed 31 digits and should
begin with 1 and the area code if required.
1.
From the Go Online menu, press NEXT until the Set Dial Numbers menu appears.
2.
Press OK to advance to the Set Office Number menu.
3.
Press NEXT until you see the Set Data Number menu.
4.
Press OK.
5.
Enter the number and press Drop/Redial to accept it and return to the Set Data Number menu.

Setting Dialback

The Dialback feature is designed to have the majority of the ISDN usage charges billed to the central site.
When the user connects from the Go Online prompt or they place an outgoing call while in COD, the
Remote Module connects to the Office Module, which will then disconnect and re-establish the connection
from the central site. The user is then free to use their phone.
When this feature is enabled, there will be a delay in the set up of the connection while the Office Module
disconnects the Remote Module and reconnects from the central site. If you are using COD, the delay
between pressing a key for dial tone and receiving dial tone will be longer than when Dialback is not
enabled. If you are using COD and only making short calls with long gaps between each call, Dialback may
not be practical. All COD operations from the Office Module to the Remote Module are not affected by
Dialback.
Dialback should only be enabled when there is a lower cost for local and/or long distance ISDN calls placed
from the Office Module location than calls made from the Remote Module location. If there are ISDN usage
charges for connections made from the remote location, there will be a charge whenever the Remote Module
EXTender 3000 System Administrator's Guide (Definity)
Remote Module Configuration
Page 43

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