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Remote Flash Too Small
The code is too large for the Remote Module Flash ROM is unable to upgrade your unit with this code
release.
Upgrade Start Failure
The upgrade start-up process failed. Retry upgrade.
Flash Erase Failure
The destination Flash Memory did not successfully erase. Retry upgrade. If it continues to fail, the destina-
tion module may have a Flash memory hardware problem. (Power-down upgrade unit and retry.)
Flash V Erase Failure
The Flash memory did not successfully erase test. Retry upgrade. If it continues to fail, the destination mod-
ule has a Flash memory hardware problem.
UG Data Timeout Failure
The Remote Module was expecting a response but did not receive it within the required time. The upgrade
failed.
Data End Timeout Failure
The upgrade failed.
UG CRC Timeout Failure
The code in your upgrade destination module is invalid. Retry upgrade.
Diagnostic Statistics
Accessing Diagnostic Statistics could be helpful in determining the type of operational problems occurring
with the EXTender. For each error code, a count for the number of occurrences of that error (since power-up
or previous "Stats Reset") is kept on each Module.
While going online or making a connection with the ISDN network when leaving COD, the remote phone
may display Connect Error, indicating an ISDN error event occurred. This events will increment different
error codes.
Errors are displayed as a code number and letter. The letter represents the severity of the error, increasing in
severity from A to C, as follows.
A: Could occur regularly. A common error that should not directly impair Extender operation. (For example,
out of sequence ISDN packets.)
B: Should not occur often. (Something has been unplugged, or if it goes online without the PBX connected,
get a V42 error.)
C: should not occur at all. Probably the result of a hardware problem (or failure). (For example, Number of
times the DSP communication failed.) Please see the Error Codes table below.
Error Code
Description
101A
Number of Received ISDN Voice Packets that contained a CRC error.
Page 100
Table 21: Error Codes
EXTender 3000 System Administrator's Guide (Definity)
Troubleshooting
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