Telephony Menu; Call Statistics - Epygi Quadro2x Administrator's Manual

Quadro Baseline

Telephony Menu

Call Statistics

The Call Statistics page displays four tables. They provide information on successful, unsuccessful and missed incoming and outgoing calls on the
first three tables, and statistics settings on the fourth page. Call statistics allows the collecting of call events on the Quadro with their parameters and
to search them by various criteria.
The Statistics Settings page offers the following input options:
The Enable Call Reporting checkbox enables Call Statistics
reporting. The selected number of statistics entries will be
displayed in the Call Statistics tables.
The Maximal Number of Displayed Call Records drop down
lists are used to select the number of Successful, Missed and
Nonsuccessful statistics entries to be displayed in the
corresponding Call Statistics tables. If the record numbers
exceed the numbers specified in these drop down lists, the
oldest record will be removed.
The Download Call Statistics link is used to download all
displayed statistics in a file that can be viewed with a simple text
editor.
The Clear all Records button is used to clear all statistics
records.
The Number of Records displays the current number of
statistics entries in the table. For successful calls, Total
Duration, Maximum Duration,
Minimum Duration statistics are displayed on top of the table.
The Call Statistics: Successful Calls, Missed Calls and
Nonsuccessful Calls pages consist of the general information
on successful, missed and unsuccessful calls, search fields and
the calls table. The search components are as follows:
From and To text fields are used to search by date and time.
The data must be entered in either of the following formats: dd-
mm-yyyy hh:mm:ss or dd-Mon-yyyy hh:mm:ss. The time criteria
are optional. From requires an earlier date and time than the To
field. If the entered data does not meet this condition, the error
message "Minimal date should be less than maximal date"
prevents statistics filtering.
From and To drop down lists are used to search by duration.
The duration has to be selected from the list of values. From
field must indicate a shorter duration than the To field. If the
inserted data does not meet this condition, the error message
"Minimal duration should be less than maximal duration"
prevents statistics filtering.
Quadro2x, Quadro2xi; SW Version 4.0.x
Quadro2x Manual II: Administrator's Guide – Administrator's Graphical User Interface
Fig. II-91: Telephony Menu in Dynamo Theme
Average Duration and
Fig. II-92: Telephony Menu in Plain Theme
Fig. II-93: Call Statistics Settings page
Fig. II-94: Call Statistics page
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