Extensions Directory - Epygi Quadro2x Administrator's Manual

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Extensions Directory

The Extensions Directory is a useful tool for callers to get direct access to the Quadro extensions by spelling the username with the help of the
phone keypad. The Extensions Directory can be accessed through
browse the directory.
The Extensions Directory Settings page allows you to make a list of names assigned to the extensions on the Quadro. If the name spelled by the
caller matches the one(s) listed in the Extensions Directory, the corresponding extension user name(s) will be played to the caller for verifying the
input and selecting the user to connect. Each extension's user should record their name with the help of the handset (see chapter
Messages), or they can upload a wave file from the
The Custom Greeting column in the Extensions
Directory table displays whether or not a custom
greeting (user's name) is recorded or uploaded. Users
cannot be accessed through the Extensions Directory
and it is implied as being an inactive entry in the event
a custom greeting is not recorded or uploaded.
Warnings will be seen in the Extensions Directory
table for inactive entries. Extension numbers in the
Extensions Directory table are made as a link to move
to the corresponding extension's
page. This helps the administrator access the
extension's settings page where a custom greeting
can be manually uploaded.
Move Up and Move Down are used to move the
selected record one level up or down in the Extensions
Directory table. The sequence of the entries in the
Extensions Directory is important if several records
match the same spelled name. The Extensions
Directory table is parsed from the top down and the
matched entries will be played according to their
position in the table.
Add opens the Add Entry page where a new name
may be assigned to the extension. An error message
appears and prevents adding a new entry to the
Extensions Directory if no extensions are available in
the
E xtensions Management
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The Add Entry page offers the following components:
Name requires the name of the extension owner. Several extensions can have the same name and a single extension may have several names.
User's Name is the identification parameter being searched within the Extensions Directory. You should use uppercases letters in this field,
otherwise the name will automatically be changed to uppercase when saving it to the Extensions Directory table.
Call to drop down list contains all extensions on the Quadro that should ring when selecting the specified Name.
Description can be used for any optional information requiring entry in the Extensions Directory.
Please Note:
The entries in the Extensions Directory can automatically be deleted if the extensions assigned to the entries are removed from the
E xtensions Management
table.
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Quadro2x, Quadro2xi; SW Version 4.0.x
Quadro2x Manual II: Administrator's Guide – Administrator's Graphical User Interface
Account Settings
Account Settings
table.
Quadro's Auto Attendant Services
page.
and it has its own manipulation buttons to
Update System
Fig. II-89: Extensions Directory table
Fig. II-90: Extensions Directory - Add Entry page
52

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