Epygi Quadro2x Manual
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Epygi Quadro2x Manual

Using quadro features on ip phones on the quadro lan for 3.x images
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Using Quadro Features on IP Phones
on the Quadro LAN for 3.x Images
Revision
Quadro variants:
Quadro IP PBXs
valid for
SW-version:
tested with
SW version:
Filename:
Quadro features on LAN IP Phones.doc
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6/3/2005 4:44 PM by Liana Badalyan
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Abstract: The document describes how to use the Quadro features on
supported SIP-phones. The configuration procedures of these phones are
beyond the scope of this document and are presented in separate
documents (refer to the Corresponding Phone Configuration for
Quadro 3.x Images).
Revised By
DOCUMENT
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  • Page 1 HEREIN WITHOUT WRITTEN PERMISSION OF EPYGI TECHNOLOGIES LTD. IS STRICTLY PROHIBITED. Abstract: The document describes how to use the Quadro features on supported SIP-phones. The configuration procedures of these phones are beyond the scope of this document and are presented in separate documents (refer to the Corresponding Phone Configuration for Quadro 3.x Images).

  • Page 2: Table Of Contents

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images Table of Contents: Using Quadro Features on IP Phones on the Quadro LAN for 3.x Images 1 Supported SIP Phones ..........5 Quadro Features NOT Supported by SIP Phones ..5 Feature Codes for SIP Phones ........6 PBX Services..............6 Voice Mail Services .............7...
  • Page 3 Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 6.2.2 To Accept an Incoming Call (Call Waiting) ...... 16 6.2.3 To Transfer a Call (Blind)..........16 6.2.4 To Transfer a Call with Consultation ......17 6.2.5 To Make a Call Conference (Three-way Calling)....
  • Page 4 Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 11.1 General Notes ..............26 11.2 Feature Codes for the Sipura SPA-841 IP Phone ....26 11.2.1 To Put a Call on Hold..........26 11.2.2 To Accept an Incoming Call (Call Waiting) ....26 11.2.3 To Transfer a Call (Blind) ...........

  • Page 5: Supported Sip Phones

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 1 Supported SIP Phones For optimal compatibility with Quadro2x/4x/16x, we recommend you to use the following SIP phones on the Quadro LAN: • Snom 190, Snom 200, and Snom220 •...

  • Page 6: Feature Codes For Sip Phones

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 3 Feature Codes for SIP Phones Please Note: All SIP phones connected to the Quadro LAN operate in routing mode. To establish a call use routing patterns defined in the Routing Table (for how to create and use routing patterns, see Call Routing in Manual-II: Administrator’s Guide for Qudro4x and Quadro16x).

  • Page 7: Voice Mail Services

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images Voice Mail Services Navigation within the Voice Mailbox Services: The Voice Mailbox Services are divided into 2 parts: New Messages and Modify System Messages. Each of these parts has a hierarchy itself that is described below: Enter Voice Mail Services New Messages Menu Modify System Messages...
  • Page 8 Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images Send a Message or Leave a Reminder Dial Destination Number Leave a reminder Dial additional Dial Priority Level (0-9) Destination Number Record a press to skip the Message priority selection Record a Message...

  • Page 9: Auto Attendant Services

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images Auto Attendant Services Quadro's Auto Attendant offers Connection Services and Extensions Directory Services supported by voice messages to navigate through. Extension numbers may be dialed directly. Remote Enquiry and Call Relay are available using the appropriate feature code, but are not supported by voice messages.

  • Page 10: Administrator Login

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images Administrator Login Administrator Login allows to modify Auto Attendant greeting message. Administrator's Login Modify Auto Attendant Modify Auto Attendant Regular Greeting Routing Greeting Listen to Auto Attendant Regular Listen to Auto Attendant Greeting Routing Greeting...

  • Page 11: How To Use Feature Codes

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images How to Use Feature Codes Below are short directions on how to use Busy Redial, Call Back, Block Last Caller, DND mode, Forwarding Service common to all SIP phones supported by Quadro. Please Note: For how to use Call Waiting, Call Hold, Call Transfer (Blind and with Consultation), and Call Conference (also known as 3W Calling) services, see the Feature Codes section of the...

  • Page 12: Snom190

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 4 Snom190 General Notes Malfunction in the Voice Mail Tone Indication Feature: Voice mail tone indication remains on SNOM SIP-phones even if there is no any new voice message. To get rid of tone indication for played voice messages, please delete the messages immediately after playing them.

  • Page 13: To Transfer A Call (Blind)

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 4.2.3 To Transfer a Call (Blind) During a call, press the soft key “Xfer” to hold the call partner and get a dial tone. Dial the phone number to which the call is to be transferred to and press OK. The call partner on hold will be transferred to the specified destination.

  • Page 14: Snom220

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 5 Snom220 General Notes Malfunction in the Voice Mail Tone Indication Feature: Voice mail tone indication remains on SNOM SIP-phones even if there is no any new voice message. To get rid of tone indication for played voice messages, please delete the messages immediately after playing them.

  • Page 15: To Transfer A Call (Blind)

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 5.2.3 To Transfer a Call (Blind) During a call, press the key F2 to hold the call partner and get a dial tone. Dial the phone number to which the call is to be transferred to and press OK. The call partner on hold will be transferred to the specified destination.

  • Page 16: Polycom Soundpoint Ip 300

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 6 Polycom SoundPoint IP 300 General Notes See the Quadro Features NOT Supported by SIP Phones section. Feature Codes for the Polycom SoundPoint IP 300 Phone Please Note: This section contains the feature codes only for Call Hold, Call Waiting, Call Transfer (Blind and with Consultation), and Call Conference (Three Way Calling) services and serves as a supplement to the Feature Codes for SIP Phones section.

  • Page 17: To Transfer A Call With Consultation

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 6.2.4 To Transfer a Call with Consultation During a call, press the soft key More, then Trnsfr. This puts the current call on hold. Dial a phone number to which the call on hold is to be transferred to and press Dial. You may talk to the called party (“consult”).

  • Page 18: Cisco Ip Phone 7960

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 7 Cisco IP Phone 7960 General Notes See the Quadro Features NOT Supported by SIP Phones section. Feature Codes for the Cisco 7960 Phone Please Note: This section contains the feature codes only for Call Hold, Call Waiting, Call Transfer (Blind and with Consultation), and Call Conference (Three Way Calling) services and serves as a supplement to the Feature Codes for SIP Phones section.

  • Page 19: To Transfer A Call With Consultation

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 7.2.4 To Transfer a Call with Consultation During a call, press the More then Trnsfr soft keys. This puts the current call on hold and provides a dial tone on the line.

  • Page 20: Swissvoice Ip 10S

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 8 Swissvoice IP 10S General Notes The Swissvoice IP 10S SIP-phone does not support the Three Way Calling feature. The Blind Transfer feature is not working. See also the Quadro Features NOT Supported by SIP Phones section. Feature Codes for the Swissvoice Phone Please Note: This section contains the feature codes only for Call Hold, Call Waiting, Call Transfer...

  • Page 21: To Transfer A Call

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 8.2.3 To Transfer a Call During a call, press the key with a white dot on. Select the Blind Transfer sub-item (use arrow keys to move up or down through the menu items) and press OK.

  • Page 22: Ip Dialog Siptone Ii (St201)

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 9 IP Dialog SipTone II (ST201) General Notes The Voice Mail Indication Issue. The voice mail indication feature of the IP Dialog phone is not working as it is incompatible with Quadro 2.4.x images. See also the Quadro Features NOT Supported by SIP Phones section.

  • Page 23: To Transfer A Call (Blind)

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 9.2.3 To Transfer a Call (Blind) During a call, press VM/XFER and get a dial tone. The current call is put on hold and a dial tone is provided on the line enabling you to make a call.

  • Page 24: Aastra 480I

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 10 Aastra 480i 10.1 General Notes The Voice Mail Indication Issue. The voice mail indication feature is not working. See also the Quadro Features NOT Supported by SIP Phones section. 10.2 Feature Codes for the Aastra 480i Phone Please Note: This section contains the feature codes only for Call Hold, Call Waiting, Call Transfer...

  • Page 25: To Transfer A Call (Blind)

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images To switch between the calls, use the line keys (L1 to L4): press the key with a blinking LED to resume the call on hold and put the current one on hold. To terminate a second call and return to the held one, press the “Drop”...

  • Page 26: Sipura Spa-841 Ip Phone

    Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 11 Sipura SPA-841 IP Phone 11.1 General Notes See also the Quadro Features NOT Supported by SIP Phones section. 11.2 Feature Codes for the Sipura SPA-841 IP Phone Please Note: This section contains the feature codes only for Call Hold, Call Waiting, Call Transfer (Blind and with Consultation), and Call Conference (Three Way Calling) services and serves as a...
  • Page 27 Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 11.2.4 To Transfer a Call with Consultation Press the “>” button during a call to access the “xfer” button. Press the “xfer” button which is the right soft key button.
  • Page 28 Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images 12 Iwatsu SIP Phone 12.1 General Notes The Iwatsu SIP phone doesn’t support the Three Way Calling feature. Call Waiting and the second incoming call receiving feature doesn’t work. VM indication doesn’t work. See also the Quadro Features NOT Supported by SIP Phones section.
  • Page 29 Using Quadro Features on IP Phones on the Quadro LAN for 3.0.x Images...

This manual is also suitable for:

Quadro4xQuadro16x

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