Epygi Quadro2x Administrator's Manual

Epygi Quadro2x Administrator's Manual

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Edition 1, SW Release 4.0.8 and higher, October 2006
Quadro2x, Quadro2xi; SW Version 4.0.x

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Summary of Contents for Epygi Quadro2x

  • Page 1 Edition 1, SW Release 4.0.8 and higher, October 2006 Quadro2x, Quadro2xi; SW Version 4.0.x...
  • Page 2: Table Of Contents

    1 4 4 H R TP Statistics ..............................4 8 H 1 4 5 H S IP Settings................................4 9 H 1 4 6 H R TP Settings ................................5 0 H 1 4 7 H Quadro2x, Quadro2xi; SW Version 4.0.x...
  • Page 3 A ppendix: Software License Agreement ....................1 07 9 0 H 1 8 7 H Manual III: see Extension User's Guide Describes detailed the menus available for extension users and includes all call codes at a glance. Quadro2x, Quadro2xi; SW Version 4.0.x...
  • Page 4: Manual Ii: Administrator's Guide

    Manual I: Installation Guide gives step-by-step instructions to provision the Quadro and configure the phone extensions with the Epygi SIP Server. After successfully configuring the Quadro, a user will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the Internet from devices connected to the LAN.
  • Page 5: Quadro's Graphical Interface

    Quadro2x Manual II: Administrator's Guide Quadro’s Graphical Interface Quadro’s Graphical Interface Administrator’s Main Page When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call duration and start time) at the startup. Here the administrator may access the following settings and perform the actions: Fig.
  • Page 6: Recurrent Buttons

    Quadro2x Manual II: Administrator's Guide Quadro's Graphical Interface Recurrent Buttons Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons. Button Description Button Description This button leads back to the previous This button returns you to the page you were page of a fixed sequence of pages (used previously on.
  • Page 7: Administrator's Menus

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Administrator’s Menus System Menu Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme System Configuration Wizard The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN.
  • Page 8 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The System Configuration page contains the host name, IP address and Subnet Mask information about the Quadro LAN interface. These settings make Quadro available to the internal network.
  • Page 9: Internet Configuration Wizard

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Internet Configuration Wizard The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
  • Page 10 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Required Bandwidth for Standard Packets: Packet Needed bandwidth in kbit/s using the Codecs: Size in msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a G.723 iLBC-13.33 Required Bandwidth for Encrypted Packets when a VPN is used:...
  • Page 11: Status

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The WAN Interface Configuration page may be used to modify the MAC address of the Quadro. This might be necessary if the ISP (Internet Service Provider) requires a specified MAC address, for example, for authentication.
  • Page 12: Network Status

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Network Status The Network Status page includes the following information about Interfaces: Interface Name lists the Network interfaces available on the Quadro (LAN, WAN, IPSec and a number of PPPs, depending on the number of active PPP connections).
  • Page 13: Lines Status

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The area Receive Values provides the following: • Receive Bytes - number of received bytes. • Receive Packets - number of received Ethernet packets. • Receive Errors number...
  • Page 14 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Static Parameters: Extension shows the extension number of the selected telephone line. Display Name shows the corresponding name. Phone State may have the value on hook or off hook.
  • Page 15: Memory Status

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Line Status for ISDN Trunk displays the state of the B1 and B2 channels and the information about the active calls on them. This page includes a group of static and dynamic parameters. Static parameters are always displayed.
  • Page 16: Sip Registration Status

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface SIP Registration Status The SIP Registration Status is a table displaying the SIP registration information of the Quadro extensions. The table contains a list of all the registered extensions of Quadro, SIP...
  • Page 17 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Add IP Static Route page offers the following components: Route To requires the IP address and subnet mask for the destination the IP packet should be forwarded to.
  • Page 18: Configuration Management

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Add VPN Route page offers the following components: Route Via contains the available PPTP and L2TP connections on the Quadro. A connection selected from this list will be used to route the IP packet from the Quadro’s LAN to the peer behind the...
  • Page 19: Update Configuration

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Please Note: Unlike the factory default settings restore procedure initialized from the Reset button on the Quadro board, this link will keep the following data: • Call Statistics •...
  • Page 20: Events

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Update now without feedback functional button performs manual checking and update of the availability new configurations but will not log any events. The Download current configuration in a legible format link refers to the Configuration Summary page where a partial or complete configuration can be defined and downloaded or viewed.
  • Page 21 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
  • Page 22 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Numerous circumstances may cause a certain application on Quadro to flag an event. The Event Settings page lists all possible events on the Quadro and allows controlling notification (action) when an event takes place.
  • Page 23: Time/Date Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Edit Event Settings page offers the following input options: Application displays the application the event refers to. Multiple is shown here if more than one event has been selected for the action assignment.
  • Page 24: Mail Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Mail Settings The System Mail Settings page allows you to send warnings automatically about the board status or problems to the administrator. System events that require email notification are selected on the E vents page.
  • Page 25: Firmware Update

    Firmware Update This window allows updating the software of Quadro by installing new firmware (image). Users registered at Epygi will receive a notice when new firmware is available and will be able to download it from the Epygi Technical Support WEB page.
  • Page 26 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Please Note: Installing new firmware will take about 15 minutes. During this time, Quadro, telephony and Internet access will be disabled. The firmware update will cause the loss of the following data: •...
  • Page 27: Networking Tools

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface If you have confirmed the firmware version, a new page with firmware update progress will be displayed next. There are no functions available on this page, just information about the firmware update procedure.
  • Page 28: Snmp Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Press the Traceroute button to process the router triggering. SNMP Settings The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the exchange of management information between network devices and is used by network administrators to manage network performance, find and solve network problems, and plan for network growth.
  • Page 29 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Fig. II-46:Add SNMP Traphost page SNMP management. A group of radio buttons is used to select the SNMP protocol version used for events notifications delivered by the Quadro to the administrating application.
  • Page 30: Diagnostics

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Diagnostics The System Diagnostic page gives a possibility of running Network and WAN protocol diagnostics to verify Quadro's connectivity and to download all system logs for possible problems recovery.
  • Page 31: Features

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Features This page lists all features, that may be activated by a software key, characterized by a Feature Description and provided with its Status: • No Key Found - the feature is currently not available •...
  • Page 32: User Rights Management

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface User Rights Management The User Rights Management service sets restrictions on the GUI access for various users, permits or denies the access to certain Web GUI configuration pages and creates multilevel user management of the Quadro. The feature is useful to the ISPs in order to set the restrictions for certain customers to manage the Quadro’s configuration.
  • Page 33 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Roles page contains a table where the Local Administrator and Extensions users are listed. This page allows you to set the permissions to the GUI pages for each user in the table.
  • Page 34: Users Menu

    Instead, inactive extensions have a voice mailbox available to store the messages from callers. Quadro2x has two available lines and up to two active extensions can be established. Attendant extensions are dedicated to the IVR system on the Quadro. These extensions are used by callers to reach Quadro’s users and use the remote access and call relay services.
  • Page 35: User Extension Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The following columns are present in the table: • Extension - lists the 2-digit user or attendant extensions on the Quadro. This number is used for internal PBX calls.
  • Page 36 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Attached Line lists all free lines to where an extension may be attached. Please Note: Extensions cannot be detached from the line if the SIP Remote Extension service is enabled on it. To detach the extension from the line, disable the SIP Remote Extension service on the extension first.
  • Page 37 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Authentication User Name requires an identification parameter to reach the SIP server. It should be provided by the SIP service provider and can be requested for some SIP servers only. For others, the field should be left empty.
  • Page 38 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Enable checkbox activates the Call Queue functionality on the extension. The Call Queue Size text field requires the length of the call queue. This is the maximum number of calls that will be accepted into the queue and kept on hold while the extension user is on a call.
  • Page 39: Pickup Group Extension Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface • If the remote Voice Mail Server is combined with the SIP Proxy server, it is recommended to select Proxy Controlled Mailbox Type. With this selection, SIP proxy will keep the recorded voice mail on itself.
  • Page 40 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface 1. General Settings (for pickup group extension) This group requires personal extension information and has the following components: Display Name is an optional parameter used to recognize the caller.
  • Page 41: Call Park Extension Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Call Park Extension Settings For Call Park extensions, Extensions Management - Edit Entry page consists of General Settings, SIP Settings and Advanced SIP Settings pages. The SIP Settings and Advanced SIP Settings pages are the same as for the regular extensions (see...
  • Page 42 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface For Paging Group extensions, Extensions Management - Edit Entry page consists of General Settings, SIP Settings and Advanced SIP Settings pages. The SIP Settings and Advanced SIP Settings pages are the same as for the regular extensions (see...
  • Page 43: Attendant Extension Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Attendant Extension Settings For Attendant extensions, the Extensions Management - Edit Entry page consists of General Settings, Attendant Scenario, SIP Settings and SIP Advanced Settings pages. The SIP Settings and SIP Advanced Settings pages are the same as for the regular extensions described above.
  • Page 44 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Menu Message Repetition Count text field indicates the number of Auto Attendant menu messages to be consecutively played to the caller with no action from his/her side. When the menu message is played the number of times indicated in this text field, the call will be automatically redirected to the defined destination.
  • Page 45: Extension Codecs

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface This page provides the possibility of uploading voice messages to be played in the custom Auto Attendant scenario. It also removes and downloads the uploaded files to a PC.
  • Page 46: Call Park Service

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Extension Codecs page displays a list of Active Codecs with the state of the Out of Band DTMF and FAX Support features for Quadro extensions and the Auto Attendant.
  • Page 47: Authorized Phones Database

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface time hold music (if configured) will be played to the parked destination party. When the Call Park timeout expires, the phone initiating the call parking will start to ring. If noone picks up the parked call, or if the phone is off hook, the parked destination party will be automatically disconnected.
  • Page 48: Call Back Services

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the Quadro Auto Attendant Call Relay menu. If the checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but will still be able to reach Remote Access (Voice Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.
  • Page 49: Upload Universal Extension Recordings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Entering the Permanent Call Back reconfiguration menu, the system will ask the caller to login by dialing the number and an appropriate password for the Quadro's extension that is used as login extension in Call Back settings. After entering the login successfully the PSTN callers should follow the voice instructions for configuring a new entry or reconfiguring the existing entry in Authorized Phone database.
  • Page 50 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Call Queue This feature allows keeping multiple incoming calls in the queue when being on the line and to answer calls in the order they have been received.
  • Page 51 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Add opens the Receptionist Phone Configuration Wizard where the new receptionist phone can be created and configured. The wizard consists of several pages. The Receptionist Phone Configuration Wizard - Page 1 has...
  • Page 52: Extensions Directory

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Extensions Directory The Extensions Directory is a useful tool for callers to get direct access to the Quadro extensions by spelling the username with the help of the phone keypad.
  • Page 53: Telephony Menu

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Telephony Menu Fig. II-91: Telephony Menu in Dynamo Theme Fig. II-92: Telephony Menu in Plain Theme Call Statistics The Call Statistics page displays four tables. They provide information on successful, unsuccessful and missed incoming and outgoing calls on the first three tables, and statistics settings on the fourth page.
  • Page 54: Rtp Statistics

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Calling Phone and Called Phone respectively require the caller and called party’s SIP address (see chapter E ntering a SIP Addresses correctly), 2 9 2 H extension or PSTN number as search criteria. Wildcard symbols are allowed here.
  • Page 55: Sip Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface If Si is the RTP timestamp from packet i, and Ri is the time of arrival in RTP timestamp units for packet i, then variance for packet i may be...
  • Page 56: Rtp Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface RTP Settings The RTP Settings page allows the administrator to configure the codec’s packet size and silence suppression for each voice codec, to select the G726 codec standard, to define RTP/RTCP port ranges, etc. All parameters listed on this page may be modified and submitted.
  • Page 57: Nat Traversal Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface To Edit Codec Parameters Select the codec from the Codecs Table that is to be edited. Press the Edit button on the RTP Settings page. The Edit Entry page will appear in the browser window.
  • Page 58 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The RTP Parameters page is used to choose between the STUN and Manual NAT traversal connection for the RTP traffic and to define the RTP/RTCP ports for the connection over NAT.
  • Page 59: Line Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Add opens the Add Entry page where a new IP range can be added. Edit opens the Edit Entry page where the IP range can be modified. This page includes the same components as the Add Entry page.
  • Page 60 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Caller ID drop down list contains various standards of Caller ID transmissions. It is used to send the calling party's information to the phone attached to the selected line: •...
  • Page 61: Ip Line Settings

    SIP phone, and how to manipulate with the GUI. Supported SIP Phones The following is the list of SIP phones that can be automatically configured to work with Quadro2x: • Snom 190, Snom 200, Snom 220, Snom 320, and Snom 360 •...
  • Page 62: Fxo Settings

    The FXO Settings are used to configure the FXO support that allows Quadro to connect to other PBXs or analog telephone lines. The number of available FXO ports is dependent on the type of your Quadro. Quadro2x has only one FXO port available.
  • Page 63: Isdn Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Use FXO lines of the other device checkbox is used to enable Quadro to use the shared FXO lines on a remote device. This selection requires you to configure the Authorization Parameters.
  • Page 64 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Edit Entry page consists of the following components: The Interface Type drop down list allows you to choose the ISDN trunk interface configuration. At present, only User interface is available on the Quadro.
  • Page 65 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Other devices are connected to ISDN bus selection enables the MSN service on the Quadro. It allows you to configure the incoming MSN table. The MSN Service link leads to the MSN Service pages where MSN numbers can be created and modified.
  • Page 66 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface • Alert Guard Timeout requires the value for the Alert Guard Timer in milliseconds (numeric values from 0 to 500) between CALL PROC and ALERT messages. Alert Guard Timer it is used when Quadro is connected to a slow ISDN- PBX.
  • Page 67 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The ISDN Trunk Status page provides information about the selected trunk state: Link displays the ISDN link state: up or down. Frame Synchronization displays the signal synchronization state in the trunk: Yes or No.
  • Page 68: Gain Control

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Gain Control The Gain Control settings are used to define transmit and receive gains. For FXS lines, Transmit Gain defines the phone speaker volume and Receive Gain defines the volume of the phone microphone.
  • Page 69 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Fig. II-122: Call Routing table Defining patterns in the Call Routing Table avoids registering Quadro at the routing management server and gives you an option to establish a direct connection to the destination or to use a SIP server for call routing.
  • Page 70 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Number of Discarded Symbols (NDS) requires the number of symbols that should be discarded from the beginning of the routing pattern. The field should be empty if digits do not need to be discarded.
  • Page 71 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The second page of the Call Routing Wizard offers different components depending on the Call Type selected on the previous page. Use Extension Settings drop down list is applicable to SIP and IP-PSTN call types and allows you to select the extension (also Auto Attendant) on behalf of the call that will be placed.
  • Page 72 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface • Other - available for SIP and IP-PSTN call types and indicates cases of authorization, negotiation, not supported, request rejected or other unknown errors occur. • System Failure - available for SIP and IP-PSTN call types and indicates cases of Network Failure and Other fail reasons.
  • Page 73 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Call Routing Wizard - Page 5 appears if the Set Date / Time Period(s) checkbox previously had been enabled on Page 1 of the Local Call Routing Wizard. It will require information about the pattern validity period(s).
  • Page 74 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Call Routing – Local AAA Table - Add Entry page offers a group of manipulation radio buttons to select the type of authorization and the following other parameters: •...
  • Page 75: Best Matching Algorithm

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Press Save to apply these settings. Best Matching Algorithm The Best Matching Algorithm is used by the Routing Agent (RA) to sort the list of patterns that match a dialed number. Sorting is done by the following principle: the more the pattern matches the dialed number, the higher its priority.
  • Page 76 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Table 1 The list split into two subgroups ?2?1 123? [1-3]??? {100-150, asd, \*\?}1 1[1-3]3[0-8] 1231 123* {11-15}3* [1-3]* 12*31 *2*1 Step 2: The two groups of patterns are sorted separately from each other by the number of matching digits in descending order (Criterion 2, Table 2).
  • Page 77 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Table 6 The list of patterns Criterion 3 1231 123? 1[1-3]3[0-8] ?2?1 {100-150, asd, \*\?}1 [1-3]??? 12*31 123* *2*1 {11-15}3* [1-3]* Step 5: Each sub-list is sorted separately from the others by the number braces (“{ }”) in the pattern in descending order (Criterion 5, Table 7). The patterns that have the same number of ranges are grouped into sub-lists (Table 8).
  • Page 78: Oip Carrier Wizard

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Table 9 The sorted list of patterns 1231 123? 1[1-3]3[0-8] ?2?1 {100-150, asd, \*\?}1 [1-3]??? 12*31 123* *2*1 {11-15}3* [1-3]* VoIP Carrier Wizard The VoIP Carrier Wizard is used to define access codes for available VoIP Carrier accounts which will particularly allow you to reach users over IP- PSTN providers or to call to the peers registered on the certain SIP servers by dialing simple digit combinations.
  • Page 79 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface VoIP Carrier Wizard – Page 2 is used to define VoIP Carrier Settings. The page contains following components: 1. VoIP Carrier Common Settings The Account Name text field requires a username for authentication on the defined SIP server.
  • Page 80: Radius Client Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface RADIUS Client Settings RADIUS (Remote Authentication Dial In User Service) specifies the RADIUS protocol used for authentication, authorization and accounting, to differentiate, to secure and to account for the users. The RADIUS Server provides the option for a caller from/through Quadro to pass authentication and to be able to dial a specific number.
  • Page 81: Oice Mail Common Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface 3. Accounting Settings The Username field is dedicated for accounting services only. It is used to insert an identification username for accounting purposes. When no username is specified in this field, the source username will be used for accounting.
  • Page 82: Internet Uplink Menu

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Internet Uplink Menu Fig. II-135: Internet Uplink menu in Dynamo theme Fig. II-136: Internet Uplink menu in Plain theme PPP/ PPTP Settings The PPP/PPTP Settings page is used to establish a connection over the DSL link, or any other type of uplink, to the ISP. A connection is needed to set up and make or receive calls through PPP over Ethernet.
  • Page 83: Pn Configuration

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Advanced PPP Settings page offers the following group of checkboxes: Enable automatic PPP restart at checkbox is used to select the time when the PPP connection will automatically be restarted. The checkbox selection enables LCP echo failures text field that indicates the number of the LCP echo failure packets received before the PPP connection will be considered as dead and will be restarted.
  • Page 84 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Establishing an IPSec connection normally requires the functionality of a VPN gateway on each side of the communication line. An intelligent Internet access router, for example Quadro, delivers this function but also PCs or workstations may also be equipped with VPN gateway functionality. Home offices typically prefer dynamically allocated IP addresses.
  • Page 85 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface first IPSec Connection Wizard page IPSec Connection has the Connection Name text field that requires a new mandatory IPSec connection name. If the text field is not filled in, the error message otherwise an error will occur “Error: Incorrect connection name”...
  • Page 86 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Quadro <> Remote Subnet allows access from the local Quadro to all stations of the remote LAN (local subnet and remote VPN gateway devices are not included). The checkbox is disabled when “Quadro<>NAT<>[Internet]<>Peer” is selected from the VPN Network Topology drop down list on the first page of the IPSec Connection Wizard.
  • Page 87 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Local ID requires an IP address, Quadro FQDN (Fully Qualified Domain Name) that is resolved to an IP address, or any @-ed string that is used in the same way.
  • Page 88 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The public key is displayed in the RSA Public Key text field so that the user may inform their IPSec connection partner about it, for example, via fax.
  • Page 89 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Add leads to the PPTP Client Connection - Add Entry page where a new PPTP client connection can be established. This page contains the following components: Server Host Name requires the server’s hostname.
  • Page 90 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The L2TP Configuration link displays a page to configure the L2TP connections. Attention: L2TP tunnels have no data encryption mechanism. The L2TP Configuration page has two pages with the table of existing L2TP connections on one page and the L2TP server settings on the other page.
  • Page 91 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The Configuration page is used to configure the L2TP server settings and provides the following input options: The L2TP Subnet text fields are used to enter the IP address range for the L2TP server and clients within the L2TP tunnel.
  • Page 92: Dynamic Dns Settings

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Dynamic DNS Settings The Dynamic DNS (DynDNS) is a service that is used to map a dynamic IP address to a host name. This service is used if you are connected to the Internet with a dynamic IP address (and PPP, DHCP client) and want to allow access from the Internet to a device behind the firewall.
  • Page 93: Firewall And Nat

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Firewall and NAT The Firewall Configuration page allows setting up a firewall, configuring the security level and enabling the NAT and IDS services of Quadro. A Firewall is a security service configured by the Quadro administrator based on various criteria. The firewall allows or blocks traffic based on policies, services and/or IP addresses.
  • Page 94 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Please Note: Applying firewall rules will prevent the establishment of new connections that violate the rules. Applying rules does not kill existing connections that violate the rule. View All displays all configured filters specified by their State...
  • Page 95 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface The page to add a rule for Incoming Traffic/Port Forwarding offers the following input options: Service includes a list of possible services to be configured. All user-defined services also will be displayed in this list.
  • Page 96: Service Pool

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Service Pool The Service Pool table is a list of all created services and their parameters. It is used to add new services with the appropriate settings (protocol type and port range). New services can be used...
  • Page 97 Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface Hide makes group members hidden and adds the HIDDEN comment in the member column. Add opens the Add Group page where a new group may be added. This page consists of the Group Name text field (requiring...
  • Page 98: Ids Log

    Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface To Delete a Member Select the Manage IP Pool Groups link. The IP Pool Configuration page appears with the table of groups (if any). Click on the desired members that should be deleted. The IP Pool Group Configuration list will appear.
  • Page 99: Lan Services Menu

    Quadro2x Manual II: Administrator's Guide Administrator’s Menu LAN Services Menu Fig. II-169: LAN Services menu in Plain theme Fig. II-168: LAN Services menu in Dynamo theme DNS Settings The DNS Settings page provides the option of setting up a name server for the Quadro.
  • Page 100: Registration Form

    Quadro, and it has been created for customer support purposes. The page requires customer registration at the Epygi Technical Support Center. It provides several links offering the following registration options: Register now leads to the Epygi Technical Support System Registration page and requires customer’s information to...
  • Page 101: Pbx Services For Quadro's Administrator

    Quadro2x Manual II: Administrator's Guide Administrator’s Menu PBX Services for Quadro’s Administrator PBX Services are accessible at the dial tone, characterized by beginning with the key Administrator Login Allows to modify Auto Attendant greeting and menu messages, as well as to manage universal extension messages.
  • Page 102: Appendix: Extension Users Welcome Page

    IP addresses and the SIP numbers. To get a word form that may be edited and sent by mail, double-click the paper clip on the right. You are using a Quadro IP PBX made by Epygi Technologies, Ltd. This product incorporates SIPVoice™ Digital Signal Processing technology to send crystal clear voice around the globe without associated fees for long distance.
  • Page 103: Appendix: System Default Values

    Quadro2x Manual II: Administrator's Guide Appendix: System Default Values Appendix: System Default Values Administrator Settings Parameter System Default Value Login name -admin Admin Settings Password - 19 Quadro Hostname quadro 172.30.0.1 LAN IP Address Subnet Mask - 255.255.0.0 Enabled, DHCP Server IP Range - 172.30.0.100-172.30.0.254,...
  • Page 104 Quadro2x Manual II: Administrator's Guide Appendix: System Default Values Parameter System Default Value Extension Settings – Remote Remote Extension – disabled Extension Settings – Call Queue Call Queue – disabled Extensions 11, 31 and 32 – Use Internal Voice Mail, Extension Settings –...
  • Page 105 Quadro2x Manual II: Administrator's Guide Appendix: System Default Values Parameter System Default Value Onboard Lines Configuration: CallerID- Standard 2 FSK for all lines Ringer type: Type A for all lines Line Settings Busy Tone and Power Disconnect indications: disabled for all lines...
  • Page 106: Extension Settings

    Quadro2x Manual II: Administrator's Guide Appendix: System Default Values Parameter System Default Value Enabled, Medium level, Firewall Ping Stealth - enabled Fool Portscanner - disabled Enabled Enabled Outgoing Traffic - MS File Sharing (Blocked for all), Filtering Rules SIP Access (Allowed for all),...
  • Page 107: Appendix: Software License Agreement

    HARDWARE OR SOFTWARE. License. Epygi Technologies, Ltd. (the "Licensor"), hereby grants to you a non-exclusive right to use the Quadro Operational Software program, the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time (collectively, the "Licensed Materials").
  • Page 108 If you have any questions about this Agreement, please write to Epygi at 6900 North Dallas Parkway, Suite 850, Plano, Texas 75024 or call Epygi at (972) 692-1166.

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