Epygi Quadro2x Extension User Manual

Epygi Quadro2x Extension User Manual

Hide thumbs Also See for Quadro2x:

Advertisement

Quick Links

Quadro 2x Manual III: Extension User's Guide
Edition 1 SW Release 3.0.33 and higher, December 2005
Quadro2x, Quadro2xi; SW Version 3.0.x

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Quadro2x and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Epygi Quadro2x

  • Page 1 Quadro 2x Manual III: Extension User's Guide Edition 1 SW Release 3.0.33 and higher, December 2005 Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 2: Table Of Contents

    Many Extensions Ringing............................28 Unconditional Call Forwarding..........................29 Busy Call Forwarding ............................29 No Answer Call Forwarding...........................30 Autoredial................................31 Call Waiting ................................31 Hold Music ................................31 Do Not Disturb ...............................32 Hot Line Settings ..............................32 System Settings ................................33 Logout..................................33 Appendix: Glossary ..........................34 Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 3: Manual Iii: Extension User's Guide

    Manual I: Installation Guide gives step-by-step instructions to provision the Quadro and configure the phone extensions with the Epygi SIP Server. After successfully configuring the Quadro, a user will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the Internet from devices connected to the LAN.
  • Page 4: Extension Users Welcome Page

    If not, you may perhaps print this page enter the needed information manually to use it as a memory aid. WELCOME You are using a Quadro IP PBX made by Epygi Technologies, Ltd. This product incorporates SIPVoice™ Digital Signal Processing technology to send crystal clear voice around the globe without associated fees for long distance.
  • Page 5: Quadro's Feature Codes

    Talk to the called party and then hang up. The call partner on hold will be connected to the called party. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 6: Voice Mail Services

    Destination Number pound to assign the Normal priority. Dial additional Destination Number Record a Message Record a Message Record a Message Dial to mark the message as Urgent, or press pound to assign the Normal priority. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 7: Review System Messages

    Greeting Message Message Message Message Voice Mail Services for Incoming Calls Calling to the extension’s Voice Mailbox (during the greeting message) Skip the greeting message and start Voice Calling to the Zero Out destination Mail recording Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 8: Administrator Login

    Auto Attendant’s voice menu (key *0 for Voice Mail) and entering your password (if any). To navigate within the your voice mails use the Voice Mailbox service call codes, for example dial 8 to hear the last message of your mailbox). Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 9 Quadro's Auto Attendant Services Call Relay As the Quadro Auto Attendant is registered at Epygi’s SIP server by default, it may be used as a kind of private switching center, if the Auto Attendant is routed to the particular telephone line (FXO, ISDN or E1/T1) as a “default user”.
  • Page 10: Call Codes Available In Auto Attendant

    Permanent Call Back – registers the PSTN caller to the Authorized Phones Database and initiates an instant call back from the Quadro’s Auto Attendant to the PSTN caller. Quits the Auto Attendant and starts a dial tone Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 11: Quadro's Graphical Interface

    This button opens the help page This button saves the settings modified on the belonging to the currently active Quadro currently active management page. management page. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 12: Recurrent Functional Buttons

    • services. To use “*” and “?” themselves (as non wildcard characters), username@* - a specified user from any SIP server use “\*” and “\?” correspondingly. • *@* - any user from any SIP server Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 13: Extension User's Menus

    Instructions on accessing and navigating within the voice messages and Voice Mailbox Services via phone handset are described in the Feature Codes. Please Note: Playing a newly received voice mails (via handset or with the use of the Play button in this page) will bereave the “New” state of the voice mail. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 14 Depending on you browser’s settings the .wav file will be played directly or an application will ask you to save the .wav file on the local PC. In the second case please specify the path and run the media file from the specified location to play it. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 15: Voice Mail Settings

    Send date/time information message enables the announcement of the time and date a voice message was received at, played before every voice message. Send beep at the end of message enables an optional parameter that activates a “beep” sound after each played voice message. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 16 The system also prevents uploading in case insufficient space is available on Quadro for the corresponding extensio n. This will cause the “You do not have enough space” warning. Optionally, a greeting file can be recorded from the handset (see Feature Codes). Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 17: Group List

    Add functional link moves to the Address List for the Group – Add Entry page where new address may be defined. Fig. III-7 Addresses List page Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 18 Press Add in the Address List for the Group page. Addres s List for the Group – Add Entry page appears. Choose a Call Type from the corresponding drop down list. Define the gro up member address in the Address text field. Press Save. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 19: Your Extension

    Delay) about the established call is provided. Call Detail column is present in the Non Successful Calls table only and indicates the reason of the call being unsuccessful. Filter performs a search procedure by the selected criteria. The search may be conducted with several criteria at once. To Filter the Statistics Enter the desired search criteria. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 20: Speed Calling

    To create the Speed Calling Code click on Save. To Edit a Speed Calling Code Select the checkbox of the corresponding record that has is to be edited in the Speed Calling Codes table Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 21: Account Settings

    The link opens the file-chooser wind ow to specify the saving location. he link Change Password refers to the page where the user password can be changed. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 22 Fig. 3-15 Change Password page for extension access Please Note: If the extension is allowed to be used for the Call Relay service from the Quadro’s Auto Attendant, it is highly recommended to define a proper and non-empty password on this page. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 23: Call Handling

    It is used to configure supplementary services for all addressed. When adding a new caller address Any Address is changed to Other Addresses. Now there could be different configurations for the specified addresses and Fig. 3-18 Supplementary Services page for all others. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 24 Click on the newly created Address in the Supplementary Services table to open the Supplementary Services for Address page. From the left frame, choose a Supplementary Services and enable, configure and adjust corresponding service(s) settings in the right frame. Pay attention to Save configuration each time moving among Supplementary Services configuration pages. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 25: Hiding Caller Information

    If the service for the particular caller has been enabled by the administrator and has been stated as protected, it cannot be disabled by the user. Please Note: Since the administrator can protect the service from being disabled by you, contact the administrator if callers complain that they cannot reach you. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 26: Outgoing Call Blocking

    Distinctive Ringing The Distinctive Ringing service of Quadro allows assigning different ringing patterns to individual callers. The Distinctive Ringing Settings page provides the necessary settings to get a distinct ring depending on the caller’s address. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 27: Many Extensions Ringing

    When saving the Many Extensions Ringing configuration, a message will notify the user that the Forwarding services have been disabled. Fig. 3-25 Many Extension Ringing page Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 28: Unconditional Call Forwarding

    Busy Call Forwarding is a service of Quadro that allows the automatic transfer of incoming calls to varying other destinations when the called extension is busy with another call. Please Note: By setting up the busy call forwarding service, Many Extensions Ringing will be disabled automatically. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 29: No Answer Call Forwarding

    Fig. 3-29 No Answer Call Forwarding page call. If the address already exists in the table, selecting Save will Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 30: Autoredial

    Hold Music Settings are used to define the music that will be played while on hold or putting a remote party on hold. To specify this music the following checkboxes and text fields are available: Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 31: Do Not Disturb

    Hot Line Settings are used to set a destination that should be automatically dialed in case of no action for some timeout after lifting the handset. This service is mainly used for emergency calls but can be also configured according to the user requirements. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 32: System Settings

    This option is used to close the session between the user PC and Quadro and to leave the Quadro Web Management or enter into the management with another login. By selecting the Web Management link, the startup page will be displayed and the user will need to login again. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 33: Appendix: Glossary

    On the Internet, the domain is the address that gets you there. Domain name - in a network using the TCP/IP, the full domain name consists of a sequence of names (labels) separated by periods (dots), for example, Quadro.epygi.com. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 34 Hunt Grouping - the Quadro service that allows configuring several users over Quadro to ring in series when a specific call arrives. Hypertext Transfer Protocol (HTTP) - the protocol used by Web browsers and Web servers to transfer files, such as text and graphics files. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 35 (NIC) to another across a shared Media Gateway - a generic class of products grouped under the Media Gateway Control Protocol (MGCP). A major function of the media gateway is simple IP/TDM conversion under the control of a softswitch. Quadro2x, Quadro2xi; SW Version 3.0.x...
  • Page 36 Remote Testing - remote connection from the Epygi Support office to the customer’s Quadro for testing and/or for troubleshooting. Router - A device that determines the next network point to which a data packet should be forwarded enroute toward its destination. The router is connected to at least two networks and determines which way to send each data packet based on its current understanding of the state of the networks it is connected to.
  • Page 37 Wide Area Network (WAN) - a communications network used to connect computers and other devices across a large area. Windows Internet Naming Service (WINS) - a database with all PC hostnames and IP addresses connected to them in the TCP/IP environment. Quadro2x, Quadro2xi; SW Version 3.0.x...

This manual is also suitable for:

Quadro2xi

Table of Contents