Troubleshooting Module Failure: Workaround 1; Troubleshooting Module Failure: Workaround 2; Failure To Get A Logon Prompt From The Console Port - Avaya 8800 Troubleshooting Manual

Troubleshooting module failure: workaround 1

Procedure steps
1. Remove the faulty module.
2. Insert a module type that is different from the module type removed in Step 1 and
3. Remove the module inserted in Step 2.
4. Insert a new module model in the same slot as the faulty module resided. This new

Troubleshooting module failure: workaround 2

Procedure steps
1. Remove the faulty module.
2. Insert a new module.
3. Reboot the chassis.
If the module still fails to operate, contact the Avaya Technical Solutions Center for
assistance.

Failure to get a logon prompt from the Console port

1. If you connect a terminal to the console port of the 8692 or 8895 SF/CPU module
Troubleshooting
wait for this replacement module to initialize.
module model must be identical to the module model removed in Step 1.
and you fail to get a logon prompt, the port may have an incorrect DCE/DTE setting.
Try moving the DCE/DTE switch from its current setting to the other position. See
the following figure.
Failure to get a logon prompt from the Console port
July 2013 71