Chapter 7: Troubleshooting Hardware; Troubleshooting A Power-Up Failure; Checking Power Cord Installation; Viewing Led Status And Console Error Report - Avaya Virtual Services Platform 7000 Series Troubleshooting Manual

Chapter 7: Troubleshooting hardware

This chapter provides information to help you troubleshoot VSP 7000 switch and stack hardware
issues.
Troubleshooting a power–up failure
If a switch fails to power up, use the information in this section to determine and rectify the cause of
the failure.

Checking power cord installation

Verify that the power cords and power supplies for the switch are properly installed. Ensure that the
power cords are firmly seated for all power supplies.
For detailed power cord and power supply information, see Installing Avaya Virtual Services
Platform 7000 Series, NN47202–300.

Viewing LED status and console error report

You can view the LED status and the console for a failure message to determine the power-up or
boot failure.
Procedure
1. View the LED status for information:
• View the Status LED. Solid amber indicates a diagnostic Power On Self Test (POST)
failure or boot error.
• View the PS1 and PS2 LEDs. Blinking or alternating colors indicate a power supply error.
• View the FA1 and FA2 LEDs. Blinking or alternating colors indicate a fan error.
For detailed LED status information, see Avaya Virtual Services Platform 7000 Series
Installation (NN47202–300)
2. Connect to the local console port and view any error messages or information to determine
the power-up failure.
Troubleshooting Avaya VSP 7000 Series
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Comments on this document? infodev@avaya.com
July 2015