Chapter 3: Troubleshooting Planning Fundamentals; Proper Installation And Routine Maintenance; Network Configuration - Avaya 8800 Troubleshooting Manual

Chapter 3: Troubleshooting planning
You can better troubleshoot the problems on your network by planning for these events in advance. To
do this, you must know the following:
• that your system is properly installed and routinely maintained
• the configuration of your network
• the normal behavior of your network

Proper installation and routine maintenance

Follow proper maintenance and installation procedures to prevent problems. For information
about routine maintenance procedures, see Avaya Ethernet Routing Switch 8800/8600
Routine Maintenance, NN46205-312.

Network configuration

To keep track of your network configuration, gather the information described in the following
sections. This information, when kept up-to-date, is helpful for locating information when you
experience network or device problems.
Network configuration navigation
• Site network map
• Logical connections
• Device configuration information
• Other important data about your network
Troubleshooting
fundamentals
on page 22
on page 22
on page 22
on page 22
July 2013 21