Avaya 8800 Troubleshooting Manual page 6

Trace................................................................................................................................................ 42
Route Switch Processor Packet Tracing................................................................................................... 43
CP to COP messaging..................................................................................................................... 44
Interval.............................................................................................................................................. 44
ERCD Records Dump............................................................................................................................... 44
CP to COP messaging..................................................................................................................... 45
Service Level Agreement Monitor............................................................................................................. 45
Chapter 6: Log and trap fundamentals.............................................................................
Simple Network Management Protocol..................................................................................................... 49
Overview of traps and logs........................................................................................................................ 50
System Messaging Platform..................................................................................................................... 50
Log message format......................................................................................................................... 51
Log files............................................................................................................................................ 53
Log file transfer................................................................................................................................. 54
Chapter 7: Common error log messages..........................................................................
Chapter 8: Hardware troubleshooting...............................................................................
LED indications of problems..................................................................................................................... 69
Apparent module failure............................................................................................................................ 70
Troubleshooting module failure: workaround 1................................................................................ 71
Troubleshooting module failure: workaround 2................................................................................ 71
Failure to get a logon prompt from the Console port................................................................................ 71
Cable connection problems...................................................................................................................... 72
10BASE-T cables............................................................................................................................. 72
100BASE-T and 1000BASE-T cables.............................................................................................. 73
SFP, XFP, and GBIC cables............................................................................................................ 73
Troubleshooting flash or PCMCIA cards................................................................................................... 73
Chapter 9: Software troubleshooting................................................................................
Enterprise Device Manager (EDM) troubleshooting................................................................................. 75
Switch failure to read configuration file..................................................................................................... 75
No Enterprise Device Manager access to a switch................................................................................... 76
How to stop ICMP redirects from causing high CPU utilization................................................................ 76
Resolution........................................................................................................................................ 76
Chapter 10: Software troubleshooting tool configuration using Enterprise Device
Manager...............................................................................................................................
Flushing routing tables by VLAN............................................................................................................... 79
Flushing routing tables by port.................................................................................................................. 79
Configuring port mirroring......................................................................................................................... 80
Configuring ACLs for mirroring.................................................................................................................. 81
Configuring ACEs for mirroring................................................................................................................. 83
Configuring remote mirroring.................................................................................................................... 86
Configuring PCAP globally........................................................................................................................ 87
Configuring PCAP on a port...................................................................................................................... 89
Configuring PCAP filters........................................................................................................................... 90
Configuring advanced PCAP filters........................................................................................................... 92
Configuring VLAN MAC filters for PCAP................................................................................................... 93
Testing the switch fabric and address resolution table............................................................................. 94
Viewing address resolution table statistics............................................................................................... 95
6 Troubleshooting
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July 2013