Chapter 7: Troubleshooting Hardware; Troubleshooting A Power-Up Failure; Checking Power Cord Installation; Viewing Led Status And Console Error Report - Avaya Virtual Services Platform 7000 Series Troubleshooting Manual

Chapter 7: Troubleshooting hardware

This chapter provides information to help you troubleshoot VSP 7000 switch and stack hardware
issues.
Troubleshooting a power–up failure
If a switch fails to power up, use the information in this section to determine and rectify the
cause of the failure.

Checking power cord installation

Verify that the power cords and power supplies for the switch are properly installed. Ensure
that the power cords are firmly seated for all power supplies.
For detailed power cord and power supply information, see Avaya Virtual Services Platform
7000 Series Installation (NN47202-300).

Viewing LED status and console error report

You can view the LED status and the console for a failure message to determine the power-
up or boot failure.
Procedure
1. View the LED status for information:
VSP 7000 Troubleshooting
• View the Status LED. Solid amber indicates a diagnostic Power On Self Test
(POST) failure or boot error.
• View the PSU1 and PSU2 LEDs. Blinking or alternating colors indicate a power
supply error.
• View the FAN1 and FAN2 LEDs. Blinking or alternating colors indicate a fan
error.
For detailed LED status information, see Avaya Virtual Services Platform 7000
Series Installation (NN47202–300)
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