Sim8F/Sim4F Measurement Quality; Contacting Customer Support - ABB Remote I/O RIO600 Installation And Commissioning Manual

Section 9
Troubleshooting
9.6
9.7
284

SIM8F/SIM4F measurement quality

The quality of the measured or derived electrical quantities provided by SIM8F/
SIM4F can be bad due to one of the following reasons.
• Connection between SIM8F/SIM4F and the measurement sensor is incorrect
• Frequency value is not within valid range
• Sensor input signals are not within valid range
For more information on the valid measurement range, see the product
guide.

Contacting customer support

• Before contacting the customer service, gather the required background
information.
• Firmware version for the different modules available in WHMI
• Connectivity package version
• PCM600 version
1MRS757488 H
Installation and Commissioning Manual
RIO600