How To Resolve Postage Refill Issues - Pitney Bowes Connect+ Series Operator's Manual

Troubleshooting

How to resolve postage refill issues

Description: Postage refill cannot be completed.
Possible Cause
Account balance too low. You do not have enough
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money available for the selected refill amount.
The requested refill amount is greater than the
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amount your meter can hold.
The requested refill amount is greater than the
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maximum refill allowed.
The requested refill amount is too low.
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Refill amount is not in $1.00 increments.
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The connection to IntelliLink® has been dropped.
You have a graphics and permit-only printing system.
Pitney Bowes Connect+ Series Operator Guide
Solution
If you are refilling your meter manually, you need to
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change the refill amount you have selected.
Try refilling your meter again.
Graphics and permit-only printing systems do not print
postage. Postage refills are not required on these systems.
April, 2016 Page 361 of 367