Delivery Confirmation; Signature Confirmation; Certified Mail - Pitney Bowes Connect+ Series Operator's Manual

Running mail

Delivery Confirmation

Delivery Confirmation allows you to verify the date and time of delivery of your mail pieces or, if the
delivery was unsuccessful, the date and time of the delivery attempt.
The service is currently available for First Class Mail packages, Priority Mail and Package Services
parcels, which include Parcel Post, Library, Media Mail and Bound Printed Matter.
You may combine Delivery Confirmation with other services such as COD, insured mail, registered mail,
parcel airlift (PAL) or special handling.
There is no charge for Delivery Confirmation when you ship by Priority Mail and provide an electronic file
to the Postal Service.

Signature Confirmation

The USPS also offers a signature proof of delivery service— Signature Confirmation. This provides
mailers with the text name of the recipient, along with the date, time and ZIP Code.
This service is currently available for First Class Mail packages, Priority Mail, and Package Services
parcels which include Parcel Post, Library, Media Mail and Bound Printed Matter. For security purposes,
digitized signatures are not publicly displayed on the web site.
You can get actual signatures from the USPS by fax or mail. This service meets the needs of mailers who
require a signature for high-value shipments, or who are specifically concerned with avoiding fraud.
You may combine Signature Confirmation with special services. As an add-on service to Delivery
Confirmation, there is an additional cost when you upload (send) the transaction using your mailing
system. The additional cost is greater if your local Post Office handles the transaction.

Certified Mail

Certified Mail is a service offered by the United States Postal Service® for a fee in addition to postage.
Sending Certified Mail provides a delivery record that the Postal Service keeps for two years.
You can choose the Return Receipt service when you use Certified Mail. For an additional fee the Return
Receipt assures that you have legal proof of receipt of the communication: The Postal Service sends the
green return receipt postcard back to you, the sender. This is a very useful tool for collecting funds,
Pitney Bowes Connect+ Series Operator Guide April, 2016 Page 113 of 367