Request A Refund - Pitney Bowes Connect+ Series Operator's Manual

Request a refund

You can request a shipping label postage refund within 30 days of printing.
1. Select History then Request a Refund from the Ship a Package home screen.
2. Locate the transaction for which you want a refund from the list of transactions displayed.
3. In the Get Refund column, click the icon for the desired transaction.
4. In the Refund Request pop-up window, select Submit. The dialog advises you that the refund
request has been submitted.
5. Select OK to close the pop-up window and return to the eligible transactions displayed in the
Request a Refund screen.
Pitney Bowes Connect+ Series Operator Guide April, 2016
Ship a Package
Page 196 of 367