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Monitoring multimedia hardware
Running integrated diagnostics
Run diagnostic tests from the Diagnostics section on the Maintenance screen in the following
circumstances:
• You want to ensure that a component is operating properly after installing or reinstalling it.
• The CallPilot server is having trouble processing incoming calls and you are hoping that
diagnostic results can tell you why.
Problems include static, dropped calls, and cross talk (hearing another conversation).
Before you begin
Important:
Take the component out of service before you run the diagnostic test. See
stopping components
Components with diagnostic tests available
The following table identifies the components on which you can run diagnostics.
Component
Media Bus
MPB96 board
Time switch
Multimedia channels
Channels
DS30X link (cable)
54
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
on page 51.
Diagnostics available?
No
Yes
No
No
No
No
Starting and
Replaceable?
No
Yes
No
No
No
Yes
December 2010
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