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Troubleshooting your Avaya CallPilot® system
Interpreting POST diagnostics
This section provides an explanation of the POST diagnostic codes.
POST beep codes
If an error occurs before video initialization, the POST emits beep codes that indicate errors
in hardware, software, or firmware.
A beep code is a series of separate tones, each equal in length.
Important:
If your system emits POST beep codes, record the beep code sequence and then call Avaya
technical support before attempting to correct the problem. Ensure you have the required
system information. Some POST beep codes are fatal and can require that you replace the
server.
Table 3: POST beep codes
Beep count
1, 2, or 3
4 – 7 or 9 – 11
8
22
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
If the server halts before the POST is finished, the server emits a beep code
indicating that a fatal system error requires immediate attention. For more
information, see
Interpreting POST diagnostics
If the POST can display a message on the monitor, the server emits two beeps as
the message appears.
Record the message that appears on the monitor and the beep code that you hear.
This information is useful if you need assistance from your technical support
representative.
Memory error.
A fatal error indicates a possible serious system problem occurred.
A problem with the onboard video card occurred indicating a fault on
the server board.
on page 22.
Description
December 2010
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