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Troubleshooting your Avaya CallPilot® system
Basic hardware check
This section describes some basic checks that you can do when you start up the server.
To run the startup test
1. Ensure the system is powered down and the AC cords are disconnected. Wait 5
2. Apply AC power to the server by plugging in the first AC cord then the second AC
Figure 3: 1005r front panel.
3. Check that all the alarm LEDs (C to F) are illuminated amber for a few seconds. If
20
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
seconds before applying power again.
cord. Observe the front panel display.
Result: All the alarm LEDs on the front panel illuminate for a fraction of a second.
Note:
The back panel LEDs on each power supply start blinking green when AC power
is applied and turn solid green after a few seconds. When AC power is removed
from one power supply, the LED turn amber. If there is a hardware problem with
the supply or it is not functioning properly, the power supply LED is red.
Note:
Refer to
Front control panel and features
not, refer to the following table for functional descriptions of fault LEDs.
on page 11 for details of the front panel.
December 2010
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