Accessing The System Utilities; Diagnostics Tool - Avaya CallPilot 1005r Maintenance And Diagnostics

Using Avaya CallPilot® system utilities

Accessing the system utilities

You can access all CallPilot utilities from the CallPilot server in the Start > Programs > CallPilot
> System Utilities menu.

Diagnostics Tool

Use the Diagnostics Tool to enable or disable CallPilot startup diagnostics. CallPilot startup
diagnostics automatically identify hardware problems that can exist when the system and its
services are started. When you disable startup diagnostics, you can save time during system
maintenance operations where restarts or call processing services restarts are required. There
are three recommended steps:
• Use the Diagnostics Tool to turn off CallPilot startup diagnostics.
• Perform system maintenance.
• Use the Diagnostics Tool to turn on CallPilot startup diagnostics.
To access the Diagnostics Tool
On the Windows desktop, click Start > Programs > CallPilot > System Utilities >
Diagnostic Tool.
Result: The Diagnostics Tool dialog box appears.
To enable startup diagnostics
From the Diagnostics Tool dialog box, select Configuration > Maintenance Startup Diag
> Enable.
To disable startup diagnostics
Avaya recommends that you leave the startup diagnostics turned on. When you
disable CallPilot startup diagnostics, you prevent CallPilot from automatically
60 Avaya CallPilot® 1005r Server Maintenance and Diagnostics
This status is more accurate than the status provided
in the Services Control Panel.
• particulars about the CallPilot system, such as names,
keycodes, serial numbers, IP addresses, and system
numbers
Important:
Note:
December 2010