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Monitoring multimedia hardware
Courtesy stop
A courtesy stop takes the component out of service after the component finishes processing
the active calls.
• If the component is currently processing a call, the call is not dropped; the component
remains active until the call is finished.
• If the component is not currently in use, it is taken out of service immediately.
Courtesy stop is the preferred method for taking a component out of service.
Stop
A stop takes the component out of service immediately, regardless of whether the component is
currently processing calls. All active calls are dropped. Typically, you perform a stop only when
severe problems that are affecting a large number of incoming calls occur or if your organization
determines a special need for it.
Components that you can start and stop
Only the following components can start and stop.
Note:
If you want to start or stop more than one or two multimedia (DSP) or call (DS30X) channels,
use the Multimedia Monitor or Channel Monitor.
Media Bus
MPB board
Time switch
Multimedia Channel
52
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
Component
Effect of stopping
Takes all call processing resources out of
service.
Takes all call processing resources on the
selected board out of service.
You cannot perform maintenance
administration on the time switch.
Takes the selected multimedia channel out of
service.
December 2010
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