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3. Click the plus signs (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component you want to work with is
5. Click the hardware component you want to work with.
6. Scroll down to the Maintenance section.
7. View the state of the selected component in the State box.
Starting and stopping components
When you stop a component, you take it out of service and prevent it from operating. You must
stop a component before you can replace it (if the component is replaceable) or run a diagnostic
test on it.
To bring an out-of-service component back into service, you must start it.
Start and stop components from the Maintenance section on the Maintenance screen.
Important:
Avaya recommends that, if possible, you courtesy stop a component. Courtesy stop is
available at the individual channel level.
To courtesy stop CallPilot, use the following:
• Multimedia Monitor - to courtesy stop a range of multimedia channels
• Channel Monitor - to courtesy stop a range of call (DS30X, also known as DS0)
channels
Stop versus courtesy stop
The following two methods of taking a component out of service allow you to choose how active
calls are affected.
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
Result: The Maintenance screen appears.
visible.
Result: The Maintenance screen refreshes to show details about the component.
Starting and stopping components
December 2010
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