Canon imagePRESS C1+ Reference Manual page 580

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Service Call Message
Press [Shutdown]. The main power switch of the machine switches to
the " " side automatically.
Wait at least 10 seconds before turning the main power switch to the
"I" side.
( I side)
(
If the machine still does not operate normally, follow the procedure
below, then contact your local authorized Canon dealer.
❑
Press [Shutdown].
❑
Remove the power plug from the power outlet.
NOTE
When you contact your local authorized Canon dealer, have the following information available:
- Product name
- Details of the malfunction
- The error code displayed on the touch panel display
side)